Consider signing up for a trial of
this vendor supported LMS and see if they offer the online learning tools you need for your eLearning program.
Before you make a final decision on which type of LMS to purchase, Litmos is offering you a free trial of
their vendor supported LMS.
Not exact matches
While some eLearning teams might get by with minimum
support, such as FAQ or online forums, others may require 24/7 phone and email
support from the
LMS vendor.
Some
LMS vendors provide 24/7 customer
support at no extra charge while others limit their basic
support packages to an online FAQ and user forum.
Even if the
LMS vendor charges extra for toll - free phone
support, it's worth it in order to boost the functionality of the Learning Management System.
However, does the
LMS vendor offer any services to grow and
support new business?
Support services vary between
LMS vendors.
Draw a flowchart and show it to
LMS vendors so you can ask them if their
LMS will
support it.
Does the
LMS vendor offer
support services?
A small number of
LMS vendors are building in offline mobile
support, including Saba and Expertus, but they're at the higher end and the offerings aren't yet mature.
Ask the
LMS vendor which
support services come standard with your subscription / license, as well as which updates and upgrades are included in the price.
For example, a
vendor who prides themselves on offering the latest technologies and advanced
support services is more likely to deliver the optimal
LMS User Experience.
Does the
LMS vendor offer free phone
support?
You will also typically get full
support from the
LMS vendor.
Is the
LMS vendor offering you the
support you need?
While a
vendor supported option may appear more expensive at first glance, the amount of resources required to program and maintain an open source
LMS are very high.
Proprietary
LMS: Instead of doing the programming yourself, you can purchase a
vendor supported off - the - shelf product.
In addition, technical issues or glitches are also a problem but most learners find it easy to overcome these with available
support through online help desks manned by organization personnel or the
LMS vendor.
Consider signing up for a trial of this
vendor -
supported LMS and see if they offer the online learning tools you need for your eLearning program.
You will find that their
vendor support and the easy interface of this
LMS is a good choice for just about any business or educational institution.
Vendor Supported / Proprietary
LMS: This is an
LMS that you purchase on a subscription basis.