Sentences with phrase «what about customer service»

What about customer service?
What about customer service & support for multi-locations veterinary practices?
What about customer service?

Not exact matches

How they see you deal with and talk about peers, partners, team members and customers tells them what the real rules of conduct are for customer service.
To find out the best aspect to excel at, talk to your ideal customers and find out what they don't like about their current service or product suppliers.
In one example, SAS studied transactions of customers and text transcripts from call centres of a financial services provider, then looked at what individuals said about the firm through social media.
If you're worried about people abusing your customer service, then tell them publicly you'll make it up to them, contact them privately (if they're a real customer you should have their email), and keep the details of what you gave them private.»
«We truly care about our customers, and when there has been a loss of service, we bend over backwards to understand exactly what has happened, take strides to make improvements in an effort to prevent future losses of service, and can honestly identify with the experience our customers have reached out to let us know about.
We often talk about what you should do in customer service, but what about the things you shouldn't do?
If you are really brave, try asking a few of the customers after they leave the premises what they like and dislike about the competitor's products and services.
And if you asked our customers what they liked best about us, the top answer you would get was, «great customer service
What would happen if you began to think about your company's flow rate — the revenues, profits, growth, and service to your customers — in the same way?
«But in another sense, we are doing the same thing we have always been doing — that is, thinking about the customer and what the customer wants, and then building financial services in a way that actually responds to customer demands, which I think is not the way the old guard has done things.»
Over 40 years of launching new products and services, we have striven to listen very carefully to what our customers think they want and then set about giving them something that is often very different, but always a little better.
The company does a good job at what the institute calls «enterprise thinking,» meaning that on top of providing customers a great service that they appreciate, consumers have a good feeling about WestJet as a corporation.
So what should you do if you're trying to spread the word about new products and services, landing new customers, bringing investors onboard... all the stuff you hire PR agencies to do for you or, more likely, try to do on your own?
Ask customers what they like about your business, changes they'd like to see and other services that would interest them.
Human interactions — especially in the age of online shopping and self - service, when they are so few and far between — are what your customers will remember and what they'll talk about, perhaps very publicly.
One is the Three - Minute Rule, based on the premise that what your customers do in the three minutes just before and just after they use your product or service tells you a lot about their needs and how they actually use what you sell.
«When deciding how to handle the review, we suggest thinking about what your customer service policies are for face - to - face interactions and applying that same logic to your written response,» Holloway says.
When encouraging customers to share what they love about your company's products and services, ask them to do so as a comment that they directly post on the Facebook page.
Good design aligns a product or service with its customers» mental model — what users know (or think they know) about how things work.
And it is what happened when a friend posted about a great customer service experience he recently had with a company.
Gather input from others in your company to figure out what they already know about customers and what new information they really need in order to improve a department, product, or service.
What's most exciting about this, is that customers will still receive human - like service that recognizes emotion and can respond accordingly just like a person would.
Understanding what makes your customers happy or unhappy about your product or service is invaluable information when it comes to business development and customer retention.
Here's Ward's advice for what it takes to keep customers on your site, buying your products or services as well as saying nice things about your brand on social media.
Roger Hardy: I think Canadians have been underserved, and that's what ShoeMe's trying to correct — it's trying to bring better service and savings to customers in Canada, and that's always a business plan that I get excited about.
Think about your customers» needs: What other products or services would interest your site visitors?
Truly outstanding businesses committed to exceptional customer service don't just make up slogans about it, they let their customers know what they're up to and put themselves and their employees on the hot seat by doing so.
Companies should reflect what they know about Millennials in their customer - service strategy and in the tactics they use for addressing complaints and questions, such as the availability of service representatives, response times, and online or video chat.
I had a pretty bad customer service interaction with jlab recently and I'd like to write about my experience with the company to make sure people know what they are getting to when they buy a pair of these earbuds.
Use customer service as a way to learn more about what problems your customers are facing.
If you're not sure which keywords to use, think about it this way: What words or phrases would a potential customer use when searching for your product or service?
Referencing blogs, Twitter, LinkedIn, YouTube, Facebook and other Web - based tools, they often bypass the traditional selling model altogether — learning for themselves about your products / services, your competitors, and what customers say about you (whether true or not!).
Get online and figure out what other people have said about the programs, the cost and the customer service.
Guests regularly take to the Internet to voice their opinions about a stay experience, both positive and negative, and responding to these reviews has become an integral part of what the resort and vacation industries consider part of their customer service.
Carefully crafted and curated social content can tell a customer what your brand is about, what kind of services you offer and even what kind of people work for your company.
See what our customers have to say about our products, people and services.
What you'll notice about these case studies, however, is that none of them have completely abandoned traditional customer service for social customer support alone; they've supplemented it and integrated them.
If customers are talking about a particular topic that intersects well with your company's products / services on social media sites with increasing frequency, then it makes sense to leverage a blog to publish and syndicate via RSS what they're looking for.
Don't assume that your customers automatically know what to expect — be clear about when you expect to be paid for your products or services.
Itâ $ ™ s the promise you make to customers about what they can expect in all interactions with your people, products, services and company, shaping sales, employee adoption, decision - making and more.
You'll learn about their customer service and the sales process (what works and what doesn't), the specifics of their product or service, and how much they charge.
I don't care about the politics of a particular business, what I care about is customer service, product quality, and price.
As O'Herron said, stressing Black Ankle's aim for consistency, quality and customer service, «the more good Maryland Wine experiences that people have, the more they will be open to trying more of what is out there and spreading the word about our industry.»
Great Customer Service Take a look at what other people have to say about Baby Wheels on our Facebook page, blog reviews and our Google + review.
So when wine is allowed to be sold in grocery stores I think the liquor stores instead of fighting this to the bitter end they should be embracing the change and start to approach this like every other business in the US that has competitors and learn what their customers like, and learn about customer service, do a marketing plan, figure out how to compete against the grocer like most liquor stores in other states where wine is sold in grocery stores do.
However, some firms have been accused of talking utility customers unwittingly into long - term, costly contracts that are more expensive than what they would have normally paid if they had remained with their utility for supply service, which is typically about half the typical bill.
«Companies like BT and others are taking taxpayers» money to store data on how we use their services, but doing absolutely nothing to educate their customers about what is going on.
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