Sentences with phrase «windows phone hardware business»

Microsoft is largely struggling with its own Windows Phone hardware business, so it is looking to leverage software to make its services more accessible to users.

Microsoft is laying off 7,800 people, primarily employees involved with Windows Phone hardware business, officials announced on July 8.

Not exact matches

Microsoft paid $ 7.2 billion for Nokia's handset business (the deal hasn't closed quite yet) and, as a result, has more control over the destiny of Windows Phone hardware.

The company is in development to change its mobile handset business, which consists Windows Phone running Lumia devices, and is set to limit the development of its mobile phone hardware to enhance its focus on softPhone running Lumia devices, and is set to limit the development of its mobile phone hardware to enhance its focus on softphone hardware to enhance its focus on software.

Microsoft has been making «negligible» revenue from its phone hardware division, apparently, the phone business is dead since the release of buggy Windows 10 Mobile update.

Please apply directly to this positing Responsibilities • Provide level 1st & 2nd level technical assistance in analyzing, diagnosing, replicating and troubleshooting customers reported issues to resolution on Microsoft Windows 7 OS • Manage assigned support incidents and maintain up - to - date status in the Numara Ticketing Systems Console - Escalate unresolved issues that require more in - depth knowledge to engineering in a timely manner • Teach new employees on basic computer, Wi - Fi, and cell phone features & functionality • Create reproducible test cases, when necessary, for customer reported issues - Report and submit product defects in the bug tracking system - Create new knowledgebase articles and keep them up - to - date - Provide after business hour support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this positing.

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