There's big news out there
about airlines changing loyalty programs to award frequent flyer miles based on how much your ticket costs, not how far you travel... and that's going to... Read More...
Not exact matches
JOE DENARDI, STIFEL
AIRLINE ANALYST: There are going to be some people who saw that and cancel flights, or
changed the way they think
about traveling on Allegiant in the future.
When we talk
about consumer or employee activism, we tend to focus on firms like United
Airlines, which quickly apologized and
changed its policies after a video emerged of a passenger being dragged off a plane.
See our checklist of questions to ask the
airline before you go, which includes information
about standard
airline practices, discount fares for infants, children's meals, diaper -
changing facilities, and more.
If you have given advance notice to the
airline about the seating accommodation you need and have received a seat assignment, and there is an aircraft
change, your request for accommodation should be transferred to the new seating map for the replacement airplane.
Certain card programs, such as MasterCard's Price Assure, can let you know
about airline price
changes after you book, so you can turn price breaks into
airline credits.
Airlines are
changing their frequent flier programs in other ways as well: American
Airlines AAL, -0.57 %
changed its rewards structure in April (for travel beginning in June) so that for
about half the year it will increase its redemption rate to 30,000 miles, up from the previous 25,000 miles, and on the busiest days will charge 50,000 miles; however, during less busy times, it will lower the rate to 20,000 miles.
There is hope that as the American
Airlines merger continues to bring
about changes, EMV will make its way to the US Airways card.
Terry Maxon, Staff Writer for The Dallas Morning News, talks
about changes in the consumer groups
airlines are vying for: business travelers.
At this time, neither United nor American
Airlines have made an announcement
about waiving
change fees or fare differences.
Even if it's just a small
change or a
change that won't affect many people, I appreciate it when the
airline is transparent with their actions and informs their members
about upcoming
changes.
Matthew Upchurch, Virtuoso Travel CEO, talks
about the need for
airline transparency and the growing world (and
changing definitions) of luxury travel.
If we're talking
about unannounced
changes, we're usually dealing with
airlines such as Delta devaluing award charts without notice.
The
changes are intended to impact all stages of the customer journey... [Read more...]
about Alaska
Airlines Unveils New First Class Enhancements
The
airlines haven't made that
change just yet since their commissions to OTA's aren't usually as significant as hotels, but you can bet they've thought
about it.
To make this process a little bit easier for you, we're going to outline some vital info
about changing or canceling flights with some of the most popular
airlines for tickets purchased with cash.
There have been obviously many
changes among these routes, such as the cancellation of Singapore
Airlines»... [Read more...]
about The World's Longest Flights in 2018
Last month, I wrote
about the
changes to the Singapore
Airlines KrisFlyer program wherein you'd soon be able to book Star Alliance awards on the Singapore
Airlines website, but in exchange, they raised the pricing on their Star Alliance awards and added phone booking fees for those that, well, want to use the phone to book.
As things stand, flights on American
Airlines can only be upgraded using AAdvantage miles and Qantas flights can only be upgraded using Qantas Points but, according to Australian Business Traveller (ABT), this could be
about to
change.
Any
change of this magnitude will require coordination from SkyTeam
airline partners as well as American Express, so if it does indeed occur, we'll be writing all
about it here on The TICKET.
Last month, I wrote
about the
changes to the Singapore
Airlines KrisFlyer program wherein you'd soon be able to book Star Alliance awards on the Singapore
Airlines website, but in exchange, they raised the pricing on their Star Alliance awards...
American
Airlines said its AAdvantage program, which has
about 100 million members, will
change beginning August 1.
More
about award level
changes on American» More
about award level
changes on partner
airlines»
Overall a bit of a mixed bag, and you can find more
about the
changes on the Singapore
Airlines website
I sent British Airways a tweet earlier today asking when the
airline planned on emailing its Executive Club members
about the sudden and wholly unwelcome
change......
UPDATE: Alaska
Airlines published a statement on their corporate blog this afternoon with more information
about the reasoning behind these sudden
changes.
I'm not the first to break the news
about the most recent devaluation (of many) for United
Airlines» MileagePlus, nor am I the first to remark that United is simply copying Delta's
changes to its own Sky Miles program.
This week saw a massive devaluation to the American
Airlines AAdvantage program and, with the
changes to the award charts being as welcome as a bout of botulism, you may be wondering why I'm writing a post
about purchasing AAdvantage Miles.
Since we found out American
Airlines» plans for its Premium Economy product there has been a lot of talk
about what
changes this is going to bring
about.
The ability to... [Read more...]
about Alaska
Airlines Relaxes Same Day
Change Rules
The biggest
change passengers will see is that the
airline has squeezed an extra seat into each row of Economy Class meaning that the already cramped seating conditions are
about to get worse.....
They all know it's a shady business practice and any
airline that wants to be trusted by consumers should take the opportunity to set themselves apart by being upfront
about changes.
There isn't an
airline in the world that can feign ignorance to how travelers feel
about unannounced
changes.
However, I firmly believe that it is poor practice for an
airline to
changes prices to its loyalty program with no notice, as it goes against everything that a loyalty program is
about.
A lot of digital ink has been spilled
about whether individuals will earn more miles before or after the
changes, but I think that's a relatively unimportant question — not just because I earn the overwhelming majority of my
airline miles through manufactured spend, rather than flying, but also because it's irrelevant: the
changes are coming, on January 1 in Delta's case and March 1 for United.
Rather a seatmate on a recent American
Airlines flight brought up... [Read more...]
about Is American
Airlines lounge access via American Express Platinum card
changing?
See related: Tips to keep frequent flier miles from expiring, Tracking reward program
changes before they happen, How to find the best
airline rewards bonus miles deal, Debunking myths
about frequent flier programs
There's been a lot of discussion in the blogosphere lately
about a possible
change to Citi's ThankYou Points program, a benefit of the Citi ThankYou Premier card, namely the addition of British Airways and Singapore
Airlines as transfer partners.
Airlines now are very good
about allowing you to make free
changes to your flights in the event of forecasted severe weather.
While the online
airline reservation systems have become much better
about letting you
change your plans without making a phone call, not everything can be done online.
Over the weekend, American Express Platinum members lost lounge access to American
Airlines Admirals Clubs and US Airways Clubs.This policy
change was announced in the beginning of December... [Read more...]
about AmEx Platinum Statement Credit for Losing AA / US Lounges
Delta billed some of these
changes as remedies to the (many) criticisms the
airline has received
about the SkyMiles program over the years.
When Air New Zealand came out with
changes to its frequent flyer program from points to dollars in 2004, I worried
about what it would mean for the future of frequent flyer program value, although they kept both a points as money idea and a traditional award chart (with saver awards also continuing to be made available to partner
airlines).
The agent was able to book the award but when I went to check - in the next day I had some issues... The United agent didn't book it correctly but the new agent fixed it but it was after a long wait and after being hung up by one agent... Oh and they transferred me to an American
Airlines agent... Wasn't too happy
about that but it got resolved and even got a $ 75 voucher which also covered $ 100
change fee for
changing the class of service.
Last month when my grandmother passed a different
airline did waive part of my
change fee (
about $ 80 out of $ 200) in order to do an «even exchange» when I rebooked to... Read More
Last month when my grandmother passed a different
airline did waive part of my
change fee (
about $ 80 out of $ 200) in order to do an «even exchange» when I rebooked to attend the funeral.
American Express Platinum Delta SkyMiles: Cancel — When I was concerned
about maintaining Delta elite status, I liked this card's ability to earn Medallion Qualifying Miles based on spending and to help me circumvent the new Medallion Qualifying Dollar system by spending $ 25,000 annually on it instead, but given Delta's recent devaluations and negative award program
changes, I'm dumping the
airline.
Besides the end of access to the American
Airlines Admirals Club lounges, there are other
changes in the works that could influence your decision
about getting or continuing to carry this card:
Whatever
airline's miles you used to book the flight is the
airline you'd need to call and ask
about changing the date.
Yesterday Alex wrote
about some
changes that Alaska
Airlines announced to their mileage earnings structure for the 2015 Mileage Plan program.