Not only should you consider doing mystery shops, but you should think
about conducting quarterly focus groups with some of your actual customers.
Not exact matches
The New York Fed also announced that it will continue to
conduct a poll of small business financing and credit across the region on a
quarterly basis as part of its ongoing efforts to learn more
about the dynamics of small business financing.
Other shareholders also have complained
about not being able to ask questions during
quarterly conference calls and annual meetings, which are
conducted online only.