Sentences with phrase «about customer experience»

Handled cash and credit card transactions, inquired about customer experience, performed assorted duties as assigned such as cleaning or refilling supplies

It'll enhance your drafting skills and force you to think about customer experience.

This post is about customer experience, this time from the vantage point of a client satisfaction survey... specifically law firms client satisfaction surveys.

The team has also been particularly active on data breaches and cyber-crime and is well - regarded for its work on redress schemes where the FCA has been unhappy about the customer experience.

With the advancements in technology and the increase attention companies spend thinking about the customer experience to gain a competitive advantage over each other, the flying experience should not be excluded in reaping the benefits.

It is all about the customer experience!

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I think it's about customer experience.

I know you obsess about customer experience, and you don't want them getting spammed by desperate writers, so let them opt in.

Hi Martin I've worked a lot with technical companies and they really need to think a bit more about the customer experience.

Within the confines of a property we see this in how hotels are redoing lobbies and how customers check in, as well as everything about the customer experience inside a hotel room, entertainment inside the hotel, and food & beverage offerings, too.

I would challenge the customer service angle, this is much, much larger about the customer experience and supporting ecosystem.

«Amazon is saying, «We care about the customer experience so much we need to control everything and not support standards,»» Rothman said.

Sales are focused on numbers and metrics, while marketing is more about customer experience.

It's so refreshing to see a company who not only cares about customer feed back, but truly cares about the customer experience.

Branding is all about customer experience.

«It is more than anything about the customer experience.

That says something about customer experience.

We think about customer experience at each point along the journey.

Brands, no matter size, years in business, or amount of funding, need to be thinking about customer experience at every step, whether launching a new product or revamping an existing one.

«The healthcare provider needs to start acting like a business owner and caring about the customer experience,» said Gurley.

You might have seen HappyOrNot's terminals at a restaurant or retail store already: Just four buttons, ranging from a bright green smiley face to a red frown, and a simple directive to push whichever one is closest to how you feel about your customer experience.

You can read about the customer experiences of auto policyholders who are using usage - based insurance including these companies who are now offering usage - based insurance: Nationwide Insurance (Nationwide SmartRide Program); Esurance (Esurance DriveSense Program); Safeco (Safeco Rewind - this program offers accident forgiveness in the form of removing surcharges from your auto policy premium for safe driving); and Metromile, which bases your auto insurance premium on the amount of miles you drive.

Not exact matches

There are elements of Warby Parker and Bonobos in Casper, to the extent Casper is building a designer brand and attacking a consumer product category by obsessing about the full range of the customer's buying experience.

Learn more about establishing credibility in your market in this short video with Brad Smith, EVP of customer experience at Sage North America, and Karen Leland, president of branding firm Sterling Marketing Group.

Learn everything you can about the customer's experience and how you can imrove it.

«It's about providing a customer with a great experience, in any channel or format that they want.»

For us it's all about wild, fast growth while maintaining awesome customer experiences.»

When asked by the Wall Street Journal in 2015, about a decline in legroom, JetBlue's executive VP of commercial planning replied: «I think that will be a non-issue once people see what the customer experience will be.»

In this hangout, editorial director Ray Hennessey talks with branding and customer experience experts Karen Leland of Sterling Marketing Group and Brad Smith of Sage North America about how to come back when your company's reputation takes a hit.

It's about creating such an unforgettably good experience that customers are loyal for life and will recommend your business to their friends and networks.

It's about your customers» experience with your products.

With customers photographing and Instagramming the entire dining experience these days, restaurants have become incredibly thoughtful about more than just their menus.

When most people think of «shopping experience» they associate it with customer service and, although this does come into it, in ecommerce it's also about whether your site is enjoyable to use.

In a recent Google Hangout, Entrepreneur.com's editorial director Ray Hennessey talked with branding expert Karen Leland and Brad Smith, EVP of customer experience at Sage North America, about the importance of building something that lasts.

We will reach out to the Customer to listen to any concerns they have about their experience and look forward to welcoming them onboard again soon.»

Starbucks is about the experience for those who love coffee, loyalty and a partnership with customers that can not be challenged by any other retail cohort.

If customers will spend more money for better experiences, they'll also talk more about them.

If Amazon isn't complacent about asking their customers to tell their friends about their shopping experience, can you afford to be?

How your startup uses language to shape the customer experience says a lot about what it believes in.

SoulCycle CEO Melanie Whelan talks about perfecting the customer experience, harnessing your team's talent and chasing a certain former president.

As detailed in a study by Harvard Business professor Dennis Campbell, TD revolutionized the way it measured the in - bank experience, streamlining its customer satisfaction survey and using a massive pool of customer data to find out not only how customers felt about their banking experience, but also what specific elements of «satisfaction» mattered most to them.

But the experience can go further than this: Make the survey social with links to Facebook, Twitter, Google + and other social media sites so that customers can spread the word about entering your promotions.

Learn about collecting and using customer and prospect data to provide the best experience you can for your customers.

If your audience or customers know that they can count on you, they will be more inclined to come back and to tell others about their positive experience.

«At the core, we are about what the customer journey is and how do we make that experience magical,» Finnegan told Inc. in January.

It may be hard to scale, but if you care about your customers, individual experiences are vital part of winning them over.

When show attendees walk up, you can introduce them to your customers, who can talk about their experience with your solution.

By presenting customers with a seamless experience, the idea is they will think more favourably about Rogers products and services, and stop fearing that telecom firms are out to hoodwink them with reams of fine print.

Prioritize customer service: According to a study of last year's holiday trends, shoppers care as much about the shopping experience as they do about the gifts they buy.