Sentences with phrase «about the customer base»

Once an entrepreneur understands more about the customer base and why these individuals buy from the company, that information can help with finding new clients.

From talking with non-profits focused on this issue, I've learned that the reason there's little information about water affordability is because water utilities have resisted non-profits» questions about their customer bases and survey methods like those used in Sacramento and Boston are difficult and expensive to implement.

Do you believe Apple cares about its customer base?

Tri-branding is all about your customer base branding — and in fact, funding — your message.

Not exact matches

Harley, which commands about half of the U.S. big - bike market, has seen its U.S. market share erode in recent years as it grapples with an ageing customer base, weak demand from younger buyers and discounts offered by rivals.

«If you have a holistic view about your customer at the micro level and are able to tailor your interactions based on their preferences, then you stay at the top of their mind,» Gerald says.

• B2X, a Germany - based provider of customer care services for smart mobile and consumer IoT devices, raised 6.25 million euros (about $ 7.7 million) in funding.

If marketing before the holidays is all about growing your customer base, then marketing after the holidays should be all about re-engaging those new customers.

«In the future it will all be about what the customer wants and providing payment options based on their choice,» he says.

A positive sign: The firm, founded in 2006, has accelerated its growth in the last year, with its customer base up about 22 % from a year earlier, to 950 customers (that growth was about 9 % from a year before that).

The decision about whether to grant credit to a certain customer must be evaluated on a case - by - case basis.

It's no longer about pushing out a product or a service based on operational needs, but rather engaging with the customer on every channel at as many points along the path as possible.»

If you're thinking about expanding to a new location or demographic, make sure you've thoroughly studied that market and know that you have the customer base in place before proceeding.

Based on Alibaba's 30 - million - customer count and his analysis of Tmall spending patterns, Peck estimates that international brands sold $ 2 billion worth of goods on Singles Day, with about half of that going to American brands.

Whatever you're designing, you have to balance the extroverted act of learning about customer problems with the introverted act of concocting elegant solutions based on what you've learned.

Ben Dutton, president and CEO of the Casman Group of companies, said about half of the 200 workers employed by his Fort McMurray - based general construction firm are already back in town and working on restoring heating - ventilation and other systems for commercial and industrial customers.

«We're all about maximizing our revenues and profits and our customer base, given a certain amount of resources.»

Constituent companies are chosen based on their score on two sets of measures: a quantitative assessment consisting of their return on equity, balance sheet accruals ratio and financial leverage ratio; and a qualitative score derived from management's responses to a survey about such topics as corporate governance, risk and crisis management, customer relationships and tax strategies.

Chase had already signed up about 400 customers on the basis, in part, of that price point, but she quickly realized she would not succeed as a company if she didn't adjust the cost.

By putting your limited time and resources into your customer base, you're automatically focusing on your product and learning about competitors on the sly anyway.

The New York City — based site launched in September, and it has raised about $ 75,000 from 500 customers.

Over time, as people became more and more aware of the effects commonly used products can have on the environment, plastic - happy clients who once cared mostly for cost and convenience morphed into savvy customers with real concerns about the impact polyethylene and other petroleum - based products have on the ecosystem.

About to publish a brand new guidebook and this customer has been researching that very issue, based on interactions with company's blogs, webinars and white papers?

High - level managers need to set an example by communicating about customer service issues, procedures and technologies on a regular basis.

A «powder keg is forming in the installed base» of iPhone customers, Arcuri argues: Currently, the portion of existing iPhone customers who might be expected to upgrade into iPhone 7 is about 33 percent, a number that has been consistent for the last six quarters, Arcuri writes.

It's the sort of rapid gearshift that few companies ever experience, much less master: over the course of about five years, FouFou Dog (FFD), a Markham, Ont. - based dog apparel firm, has seen its revenue grow by more than 800 % — a steep growth trajectory matched by the company's shift from providing very specialized boutique goods, like jewelry and booties for small dogs, and to a far wider range of products suitable for mass merchandisers and large offshore customers.

While you'd naturally think about remodeling the entire app itself, there are many other possible ways to pivot, based on the feedback that you draw from your customers.

«Most business models have been about finding the largest base of customers and not antagonizing those customers,» Glickman said.

«In general, businesses need to be thinking about digital strategies beyond content, and what platform or device will help create that experience for their customers,» says Charlie Miller, associate partner of New York - based design and development agency Control Group, which was tapped to execute the iPad project.

The beta phase alone garnered about 40,000 downloads of the smartphone version of the software from the Play store, while Whirlscape has been helping customers put the keyboard on their smartwatches on an case - by - case basis, Walmsley says.

A Rusal spokeswoman declined to comment, when asked about the SUAL statement, as did Swiss - based trading and mining giant Glencore, also a Rusal shareholder and one of its biggest customers.

One is the Three - Minute Rule, based on the premise that what your customers do in the three minutes just before and just after they use your product or service tells you a lot about their needs and how they actually use what you sell.

Using social media tools, you can learn much about voters and candidates this way, as well as your customers and competitors on an ongoing basis.

These methods clearly need rich data about customers, which can form the basis for modeling.

And who wouldn't like to serve a huge market connecting millions of customers having urgent technical needs, limited alternatives, and little concern about price with millions of highly skilled professionals who would love to be their own bosses, fill their days with challenging and diverse problems instead of bullshit make - work jobs, and have countless opportunities served up to them on a regular basis which they can pick and choose as they wish.

The key is to create a proper mix of media based on how you've defined your brand, what you know about your customer, and what your budget will allow — and get them all to work together in a seamless experience.

Essentially, I mean adjusting your sales strategy to focus on delivering suggestions based on what a customer needs, rather than presenting a list of products that your customer may or may not care about.

These days, we often hear about customer - acquisition cost, especially among fast - growing tech companies, and while growing your customer base is important, keeping them is becoming increasingly difficult.

Typo continued to sell about 19,000 of the older keyboards to various customers, including an individual based in Las Vegas, who then resold to third parties, according to details outlined in the court order.

Netflix's 36 million U.S. subscribers now watch about 100 minutes of Internet video each day, calculates BTIG Research analyst Rich Greenfield, based on Netflix disclosures about its customers» overall viewership patterns.

The idea is to set expectations right about what the customer can expect in the email body and also position your product based on the needs of your prospect.

Customers who believe companies take action based on the feedback feel better about the company and are more likely to respond to surveys.

Lacking other evidence about product quality (which is usually not available for credence goods), later customers make decisions based on the best evidence they have, without realizing it may be flawed.

What people are saying online about your brand — the good, the bad and the oftentimes inaccurate — makes all the difference when it comes to winning or losing customers, says Michael Fertik, founder and chief executive of Redwood City, Calif. - based online reputation management agency Reputation.com and co-author of Wild West 2.0: How to Protect and Restore Your Reputation on the Untamed Social Frontier (AMACOM, 2010).

These results are based on data from about 500 of Benefitfocus's large customers — that is, customers with 1,000 or more employees.

With a loyal customer base who were keen to preserve the things they liked about one of the most innovative banks in Canada, readers were curious about how the name change happened.

Retaining first - time holiday customers is about exceeding expectations, says Fabian Kaempfer, cofounder and CEO of Long Island City, N.Y. - based Chocomize.com, where customers can create their own chocolate bars.

Indeed, when I wrote my 2003 book, Value Leadership, after the Enron and WorldCom scandals, I was thinking about how important it is for a business to act based on values that make employees, customers, and communities better off — which ultimately benefits a company's investors.

Last spring, when Mobil Corp. needed sophisticated advice about customer service, the oil giant, based in Fairfax, Va., knew exactly whom to ask: Maynard Forbes.

Talking to others in your association can be one of the most valuable ways of gaining informal data about a region or customer base.