The ARM Facility funds a global team of scientists and engineers to keep
abreast of advances in technology for atmospheric research.
Not exact matches
Still, it is essential for educational leaders to stay
abreast of advances in law relating to
technology.
As
advances are made
in veterinary medicine, our team continues their education to stay
abreast of the latest
technology and newest developments.
NPR's lawyers understand that
in this ever - evolving area
of the law, effective attorneys must stay
abreast of the legal landscape, changing industry standards, and
advances in technology.
Occupational Health and Safety Specialist COLUMBUS
TECHNOLOGIES AND SERVICES, Binghamton, NY (6/2002 to Present) • Assess existing health and safety programs and tweak them to meet the dynamic needs
of the company • Plan and implement new or
advanced health and safety programs to maintain steadily safe environments • Develop and provide training and instructions to employees and the management to ensure that they are
abreast of safety hazards • Evaluate and advise on the impact
of both emergent and existing issues and suggest control methods • Conduct audits and inspections to determine the extent
of risks and put
in place risk prevention and mitigation processes • Perform safety related incident investigation to determine cause and effect and develop corrective measures • Oversee health and safety programs to assure compliance with the company's procedures and protocols • Promote and lead behavioral based safety practices to strengthen company safety culture
• Respond to telephone calls by following the company's specific procedures and protocols • Introduce self and company over the telephone and inquire into how a customer wants to be assisted • Listen to the customers» problems carefully and jot down any important points • Ask questions to determine details
of problem and note down important information • Diagnose and resolve technical glitches
in systems and run customers through appropriate steps to solve problems • Analyze problems and instruct callers on how to resolve them by walking them through each step • Provide walk - throughs to customers and inquire into any changes that transpire • Troubleshoot problems by applying
advanced knowledge
of software and hardware systems • Escalate complicated issues to the supervisor or appropriate departments and perform regular follow up • Create tickets
in the system according to specified procedures and ensure that they are followed up on priority basis • Respond to inquiries regarding services and timelines through emails, tickets and over the telephone • Ascertain that all customer information is kept safe and confidential at all times • Create and maintain records
of calls on each shift and use them for troubleshooting and reference purposes • Ascertain that irate customers are handled according to specific company protocols and supervisors» orders • Inform supervisors
of any recurring problems
in customers» accounts and ensure that they are resolved immediately • Keep
abreast of changes and trends
in system information and
technology updates