SAN DIEGO — PETCO has launched a new customized mobile - optimized website (http://m.petco.com/Petco) that offers convenient, 24 - hour mobile
access to thousands of leading pet products with easy - to - navigate browsing, rich product photographs, detailed product descriptions, customer reviews, full - site search capabilities and a PETCO
store locator.
The State of the Omnichannel Experience Among the study's conclusions: 87 percent of retailers provided a product
locator on their website that indicated whether an item was in - stock or available; Only 35 percent displayed the quantity of inventory available; Ninety - seven percent of
store associates could
access inventory levels, but only 33 percent were equipped with handheld or mobile technology to do so; Only 25 percent of
store associates could place an order for a customer; of those, 92 percent had to do it at a register or customer service counter, and not in an aisle; Sixteen percent of retailers had inconsistent pricing between their e-commerce...