Sentences with phrase «accurately respond to calls»

Not exact matches

Provide exceptional customer service through efficiently and accurately responding to incoming calls.

Responds to residents» requests in a professional manner performs administrative reports accurately and is available to be on - call when required.

Provides administrative duties including but not limited to greeting visitors and patients, answering telephones, screening and directing calls, accurately taking and relaying messages, responding to requests for information or directing inquiries to appro...

Hillside Hospital, Gresham, OR 3/2012 to Present Intake Coordinator • Respond to inquiry calls and provide information regarding hospital policies and procedures • Greet patients» and families as they arrive and swiftly inquire into their purpose of visit • Ascertain that emergency patients are quickly admitted and that intake requirements are handled post first aid or emergency care • Derive information from non-emergency patients pertaining to medical history and demographics • Take not of insurance information and ensure that it is verified from the company • Provide patients with information regarding co-pays and services that their insurance does not cover • Verify eligibility and benefits accurately and obtain initial authorizations • Provide information pertaining to hospital policies and available medical procedures • Study each patient's case thoroughly and determine which / what type of doctor should be informed • Ascertain the medical records are properly and confidentially maintained

Hyatt, Atlanta, GA (May 2012 — Present) Hotel Switchboard Operator • Receive calls from guests / potential guests and respond to questions regarding room availability and tariffs • Transfer incoming calls to intended recipients and take messages in case of unavailability • Resolve queries or problems over the phone or escalate them to managers or department heads • Route calls to guests after ensuring that the guests are willing to take the calls • Provide limited information to callers regarding guests staying at the hotel by exercising strict confidentiality • Take messages for staff members and guests by accurately writing them on paper or message logs • Route callers to message recording lines and provide them with information on how to use them to record their messages • Make announcements on public address systems regarding emergency situations • Take and service requests for making outgoing calls to other countries and make sure that call cost logs are maintained for each guest • Greet people as they arrive, inquire into their purpose of visit and make them comfortable until a guest relation officer can be assigned to them

• Welcome restaurant patrons as they arrive and inquire if they have reservations • Lead customers to tables reserved in their names and assist them in getting settled • Offer menus and provide information regarding the day's specials • Assist customers in making food and beverage ordering decisions by providing them with ingredient and health information • Take and repeat orders to ensure that they have been recorded accurately and relay them to the kitchen • Follow up with the kitchen staff to ensure timely delivery of orders • Check prepared orders to ensure accuracy, portioning and garnishing • Ascertain that orders are delivered to customers in a time efficient manner • Coordinate the preparation and delivery of checks to customers and process payments • Ascertain the overall maintenance and cleanliness of the restaurant • Respond to telephone calls for information and take and record reservation • Oversee the management of supplies inventory and maintain liaison with vendors

Responds quickly and accurately to incoming telephone calls by routing calls, providing assistance and furnishings general information to internal and external...