Additional expertise includes taking vital signs, rooming patients, getting room ready for providers, working with physicians, immunizations, injections, infection control, and strong reputation for
achieving high levels of patient satisfaction.
Professional Duties & Responsibilities Served as office manager and executive assistant ensuring effective and efficient operations Directed customer service department resulting in client
satisfaction and repeat business Trained and supervised junior administrative support staff and customer service personnel Managed and streamlined company shipping, receiving, and documentation processes Decreased receiving errors, increased quality control, and improved client
satisfaction levels Oversaw company inventory, replenishment, and tracking
of supply usage Maintained confidential
patient records ensuring accurate and easily accessible information Authored workman's compensation reports for main billing office
Achieved highest proficiency rating for MPC code entering in 5 years Responsible for written correspondence, telephone system, and in person reception duties Scheduled
patient appointments and handled
patient intake procedures Performed additional administrative duties including faxing, photocopying, and filing Conducted all responsibilities in courteous, polite, and positive manner