Sentences with phrase «addressing guest complaints»

Responsibilities: Hiring, scheduling, inventory, ordering, training programs, managing labor and productivity, addressing guest complaints and concerns, monitoring profits and losses, and upholding safety and sanitation standards.

Not exact matches

Please contact them to find out the latest rate) Contact Number (s): [phone] Email Address: [email protected] Website / Other Resources: Official Website Guest Reviews: contrary to the complaint of most travelers in Puerto Galera, I find Felina Guesthouse as private, clean, accessible.

Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.

Responsibilities: Acknowledge and greet all the guests and seat them to their designating table, escort them to said table, communicate any delays, offer drinks and keep them entertained while they wait to be seated, present the menus, create a suitable atmosphere for a luxurious and elegant dinner experience, take and manage the reservations, prepare the seating arrangements per day, week or month according to reservations made and to the patrons» requests, walk periodically through the dining room to make sure all the guests are enjoying themselves and that everything is up to par as per the restaurant's criteria, address complaints or specific and personal requests from patrons, escalate the major complaints to the manager of the restaurant or the hotel itself.

• Well - versed in resolving guests» complaints and addressing their concerns by effectively conducting thorough research of problems and issues

Addressed guest inquiries and resolved complaints, referring to managers as necessary.