As a member (whether paid or unpaid), you have access to a private area
of this
site where you may read and send email messages, listen to voice responses, edit your Personal Profile
Page and perform other
administrative functions.
Human Resources Partner November 1995 - January 2001 Assisted the Association
of 500 employees with staffing and recruitment processes; administered pre-employment test, screened resumes, scheduled interviews, employment verifications, completed background and reference checks Processed personnel actions that included salary adjustments, merit increases, transfers, leave
of absence, pension Calculations, metro check deductions and benefits programs Coordinated new employee orientation and ensure that new hires paperwork is completed accurately Updated the vacancy announcements, bulletin board, ABA web
pages, job line and external web
sites Composed and submitted job ads to various recruitment sources and tracked monthly advertisement expenses Managed the internal temporary staffing pool and youth employment programs for various internship positions Scheduled and interviewed candidates for
administrative positions Formulated and assembled personnel policies and procedures to various department in the Association Scheduled and coordinated blood drives and influenza shot programs for the Association
Professional Duties & Responsibilities Supervised
administrative support team ensuring effective and efficient operations Trained new associates in daily operations, claim processing, and company policies Oversaw invoicing, branch claims, liability reports, and company checking account Investigated off
site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief Operations Officer, General Manager, and sales team Provided excellent customer service ensuring client satisfaction and repeat business Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow
pages Inventoried company office supplies and replenished as needed Served as first point
of contact between company and clients Researched and purchased new multiline phone system for reception team Significant experience conducting sales and customer service in a retail setting