Sentences with phrase «after a customer said»

United Airlines (ual) is in the hot - seat once again after a customer said a ticketing agent canceled his reservation apparently because he was recording their interaction.

In September, the company put some of its a $ 100 million funding round toward growing its customer service department after some customers said they spent weeks trying to contact the company about issues like locked up funds.

She and her son created the journal two years ago after a customer said he'd like to know more about events going on in the weekend - getaway town, just three hours from New York City.

Not exact matches

Pharmacy benefit manager Express Scripts Holding said Anthem, its biggest customer and one that has sued the company over claims of being overcharged, was unlikely to renew its contract after it ends in 2019.

General Mills (gis) said on Thursday it is bringing back the original version of its popular Trix cereal after customers took to social media to criticize its previous decision to start selling all - natural Trix last year with ingredients like radishes and purple carrots.

Keeping your customers informed about your company's activities before, during and after the trade show is crucial, Heckes of Exhib - it says.

«Now, people are after a bespoke event,» Earp said, adding that «hands on» customers are now looking for something less formal than before — and they're demonstrating a preference for «high quality AV solutions.»

«It's a huge improvement over the days of snail mail, when we'd find out two weeks later, after the customer had told 30 or 40 other people,» Meyer says.

After you have completed the work, say something like this: «We want every customer to be a customer for life.

Uber said it needed permission to always gather data in order to track riders for five minutes after a trip was completed, which the company believed could help in ensuring customers» physical safety.

After a year - end sales slump, for example, the Albertson's supermarket chain pulled SoapWorks products, only to be confronted by customers «who went back in droves, saying, «Where is this product?

After all, GoDaddy's main customers are small businesses, over half of which, Irving says, are run by women.

«We look forward to welcoming back holiday employees who return year - after - year to Amazon and welcome new faces to the team, many of whom will continue on with regular, full - time roles with the company after the holidays,» Dave Clark, Amazon senior vice president of global customer fulfillment, said in a statement.

It must become continuous selling,» says Heerdegen, suggesting that salespeople need to have continued investment in an account after a deal is closed to ensure promises are kept, that the customer experience is seamless and that customer expectations are realistic.

After talking it over with her we decided to move the tent (we had to, the customer is always right even when they say «This is where I want the tent to go,» we put it up and she changes her mind).

After the fact, don't say anything negative about the customer.

Sometimes I couldn't get them an exact answer after hours, but a midnight response from the CEO over an order delay that says, «I am checking on it and will be back to you at 9:30 am,» turns a dissatisfied customer into an advocate.

Shares in Subiaco - based internet service provider iiNet fell by 11 per cent after it reported a flat interim profit and said competition had become more aggressive in the fight for broadband customers.

According to the survey, more consumers (46 percent) said they were more likely to call with a customer service question the week after Christmas.

«I wanted to find a way to create the buzz and excitement of Black Friday shopping frenzy, while also not offending customers who will see a big discounted price list that they missed out on after the sale is over,» says Pritchett, vice president of marketing at Logos, a Bellingham, Wash. - based online bible - study resource retailer.

Easterbrook, who took the helm in March after the former CEO stepped down, believes that every little bit counts and sums up «to a big difference for our customers,» he said at a conference Wednesday morning, according to Buzzfeed.

While some customers have called on Apple to offer a stylus, the company has been loath to do so after late Apple co-founder Steve Jobs said when the iPhone was announced in 2007 that touch input is far superior to stylus input.

«One of the most effective ways we are able to add comfort and trust to the customer's experience is by constantly talking to our customers — not only before and after a purchase is made, but after the delivery is made as well,» Norman says.

Friedberg says that 80 % of customers who were unfamiliar with Eatsa's products didn't realize they were vegetarian after they ate them.

While he says that some customers have seen their computers» performance degrade after getting these patches, he says that the magnitude of the drop will be determined by the kind and intensity of work you're trying to do with it.

The company is looking for ultra-convenient pick - up spots for customers, CEO Galen G. Weston said on a conference call with analysts after the company released its first - quarter earnings report.

«So far this year, we have converted more than 7,000 temporary employees in the U.S. into full - time, regular roles and we're looking forward to converting thousands more after this holiday season,» said Dave Clark, Amazon's vice president of worldwide operations and customer service, in a statement.

After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate,» the statement said.»

In a Chinese social media post on Saturday after calls for a boycott by some internet users in China, Balenciaga said it sincerely apologised to all Chinese customers and other shoppers over the incident, which occurred on Wednesday.

Although it did not disclose how many customers may have been affected, the company said on Twitter that it is «taking steps, where possible, to notify customers whose cards we know were used fraudulently after purchasing at our stores.»

from Sampling Effectiveness Advisors revealed that 73 percent of customers say they're more likely to try a new product after sampling it (tastings it, smelling it, and touching it).

Saying, «He literally died when he saw the invoice,» works only if the customer did, in fact, pass away moments after seeing the bill.

Thomas says the brand was driven to offer the technology after finding that despite having plenty of cashiers on hand, customers can still get stuck in lines when stores are busy.

Not letting U.S. residents participate is a way for firms «to protect themselves because the SEC won't go after the customers, they'll go after the companies,» Mougayar said.

Today Outreach counts about 1,200 companies as customers and hit annual recurring revenue of $ 10 million by the end of 2016, just two years after its sales automation product was released, he said.

But they say their businesses are better off for the changes they've made after seeing more than one customer gobbled up.

Hewlett Packard Enterprise, catering to corporate customers, said sales (after adjusting for its software spinoff) increased 11 % to $ 7.7 billion, about $ 600 million more than analysts expected.

Ultimately, its decision to move forward, she says, was driven by strong customer demand after the company introduced its initial subscription plans.

The Israeli - based company, which is listed on London's AIM market, says this is down to new customer sign - ups and new active customers — people who trade on the platform for the first time after depositing funds.

«What I appreciate is that the company improved areas where it may not have been the best or where they received customer feedback,» Patrick Moorhead, president of Moor Insights, said after he was allowed to test the new chips for about a week.

The company has dealt with a few high profile customer service complaints in recent years, most notably from a car owner who sued the company after he says it stopped responding to his emails and calls about repairs.

«We can no longer sit idly by and watch poor decision after poor decision deeply affect our customers and Southwest Airlines,» SWAPA president Captain Jon Weaks said in a statement obtained by Consumerist.

That said, enterprise software companies face a huge challenge in retaining customers that can cancel after they pay their last monthly or yearly bill, which Smartsheet acknowledges in its regulatory filing.

After in - depth talks with nearly 60 customers it concluded that current wide - body planes have too much range for most of the routes narrow - body planes fly, Boeing Commercial Airplanes Chief Executive Kevin McAllister said in a separate briefing.

«For instance,» Strauss says, «if customers write a gift message saying «Happy Valentine's Day,» but the delivery date is after Valentine's Day, we call to confirm that all is OK.»

After all, it'll have less cash to throw at, say, marketing to customers or improving its technology.

Soon after contractor and whistleblower Edward Snowden leaked a trove of NSA internal documents in 2013, Filippelli says that RedOwl's appeal leaped from a «nice to have» to a «need to have» among potential customers.

Soon after 1 -800-Flowers launched its bot in April, CEO Chris McCann says his team realized customers didn't mind texting with a nonhuman, but they wanted the company to be transparent about it.

I will say that their customer service was satisfactory but I gave up on my investment after that.

He added that «we'll be consistent in the grandfathering concept,» saying the company learned from the customer backlash it endured in 2011 after splitting apart monthly DVD and streaming plans in what was effectively a price hike.