This consent order concerns
air fare advertisements by Expedia, Inc. (Expedia), that failed to provide the full fare or adequate notice of additional taxes and fees with respect to certain sale fares in violation of the Department's full - price advertising requirements, 14 CFR 399.84, and therefore constituted an unfair and deceptive practice and unfair method of competition in violation of 49 U.S.C. § 41712.
Not exact matches
An investigation by the Department's Office of Aviation Enforcement and Proceedings («Enforcement Office») revealed that prior to January 26, 2012, Voyager Travel advertised
air tour packages in a manner that did not meet Department requirements under Part 399 because the
advertisements failed to include all fuel surcharges in the prices advertised, failed to state that the prices were subject to post purchase price increases, and failed to provide appropriate notice of the existence, nature, and amount of other charges and additional taxes and government - imposed fees that were then permitted to be stated separately from the base
fare.
This notice is intended to give further guidance to
air carriers and other sellers of
air transportation on how those additional taxes, fees, and restrictions that are permitted to be listed separately from a
fare quotation may be disclosed in
advertisements.1 This guidance will be used by the Office of Aviation Enforcement and Proceedings in its compliance and enforcement activities associated with 14 CFR 399.84, the Department's full
fare advertising rule, and 49 U.S.C. 41712, which prohibits unfair and deceptive practices.
This consent order concerns
fare displays by Southern Sky
Air & Tours, LLC d / b / a Myrtle Beach Direct
Air & Tours, (Direct
Air) a U.S. Public Charter operator, on its website and in other print and Internet
advertisements that failed to comply with the Department's rule on full
fare advertising, 14 CFR 399.84, and therefore constituted an unfair and deceptive practice and unfair method of competition in violation of 14 CFR 380.27 and 49 U.S.C. § 41712.
This consent order concerns
advertisements by Gate 1, Ltd., (Gate 1) a ticket agent, that violated 14 CFR 399.84 the Department's rule on full -
fare advertising, and 49 U.S.C. § 41712, which prohibits unfair and deceptive practices by
air carriers and ticket agents.
First, we address the disclosure in
fare advertisements of higher prices, recently introduced by several
air carriers, for tickets purchased at ticket counters or by telephone.1 Second, by this notice, we are advising carriers of the current policy of the Office of Aviation Enforcement and Proceedings (Aviation Enforcement Office) with regard to the disclosure of «government - approved» surcharges.
This notice is intended to give guidance to airlines and other sellers of
air transportation on how additional taxes, fees, and restrictions that are currently permitted to be listed separately from a
fare quotation may be disclosed in
advertisements on Twitter, Facebook, and other online social media sites.
The Department's Aviation Enforcement Office found that
Air Canada, for a period of time in early 2011, displayed
advertisements on its websites that did not disclose the amount of taxes and fees that passengers would have to pay in addition to the advertised
fare or lead the consumer directly to the information on these taxes and fees.