It didn't hurt Cuomo's case when the interior of one of the State Police's 13 -
aircraft fleet filled with smoke while returning Cuomo and aides to New York City from his last State of the State address at SUNY Albany on Wednesday.
The industry has become better at consistently
filling seats by balancing
aircraft fleets and routes with demand and has also invested in improving the customer experience (e.g. new
aircraft, terminal upgrades etc.).