Sentences with phrase «airline customers more»
Rolls said that about two - thirds of the inspections had now been carried out, and the company was making «significant progress» in finding or developing new maintenance and repair facilities to enable it to fix engines and return them to airline customers more quickly.
https://www.cnbc.com/ Not exact matches
The Gulf airline is the biggest A380 customer as its schedules offer more long - haul trips than its rivals.
In addition to ticket prices and schedules, airlines compete for customers with promises of more comfortable seats, gourmet food, the latest in - flight movies, lots of legroom and other cabin amenities.
«The overbooking process makes it possible to use seats on airplanes much more effectively,» he said, arguing it helps the customer by allowing them to book on a sold - out flight that's unlikely to remain that way and the airline by helping ensure that all flights are at capacity.
«These issues are going to weigh much more heavily on customers at the end of the day as far as how they would rate their overall experience with the airline.»
A look at this list as a whole reveals something altogether more interesting than who had the greatest number of grumpy customers: of the worst 20 companies in the index, seven were telecommunications companies, five were airlines, and four were public utilities.
«Our goal is to reduce incidents of involuntary denial of boarding to as close to zero as possible and become a more customer - focused airline,» the carrier said in the statement.
These depots are managed by third - party shipping giants like DHL, and are located strategically: they can get a part to a waiting customer within a few hours, so the airline with the disabled aircraft doesn't have to idle for a day or more as the part flies across the Atlantic.
Virgin Airlines offers its loyal customers a tier system where they are given more perks including discounts, expedited check in on flights and priority boarding depending upon their status.
This satellite has already become a prime satellite for the North American aeronautical market, with GoGo transferring more than 200 aircraft to the satellite within the first month of service launch and Global Eagle Entertainment taking significant incremental capacity to serve its airline customers.
JetBlue is rated the best airline in the 2017 American Customer Satisfaction Index, so it's noteworthy that the company is making it more convenient for customers to channel their feedback.
«The strides airlines are making to improve the flight experience — from varying fares that can fit any budget, in - flight entertainment options, gourmet food offerings and advancements in technology, both on the ground and in the air — are resonating with customers and leading to more Americans traveling more often by air,» said John Heimlich, vice president and chief economist at Airlines for airlines are making to improve the flight experience — from varying fares that can fit any budget, in - flight entertainment options, gourmet food offerings and advancements in technology, both on the ground and in the air — are resonating with customers and leading to more Americans traveling more often by air,» said John Heimlich, vice president and chief economist at Airlines for Airlines for America.
Holmes also said that if Salesforce.com owned all of Twitter's data, it could have better insights into what sort of conversations companies such as airlines or telecom firms might be having with their customers and thereby gain more understanding of their business challenges.
What's more, we could see a greater focus on customer service as airlines fight for passengers.
The airline industry needs a win and, more importantly, a new vision to unveil to its customers, investors, and employees.
Recent news stories of customer service mishaps from United Airlines and American Airlines may have shaken passengers» confidence, but there's still reason to celebrate: Apps are making air travel integrated, customized, and more efficient than ever.
But by nabbing a major global airline, this became a symbolic boot into email's future prospects — the bigger the company, the more the customers, and the faster a «new way of working» becomes the norm.
We believe our operations, as they are focused on Los Angeles International Airport (LAX) and San Francisco International Airport (SFO), are more susceptible to seasonality than some of the other domestic airlines because our discretionary customers in California may be less likely to fly to other regions of the United States during the colder seasons.
An American woman who was unable to enter the UK to be with her husband, a Royal Navy pilot, has finally had her visa application accepted, ending more Famous for its very cheap flights as well as its controversial approach to customer service, Ryanair is one of the most popular low - cost airlines in the UK.
As Brenneman explains, the company's «myopic focus» on costs had led to perverse tactics: skimping on cabin air conditioning and flying more slowly to cut fuel use; removing high - revenue first - class seats to squeeze in more passengers; and eliminating corporate discounts even for the airline's top customers.
Searches made on EgyptAir's website after Jan. 24 found that the airline also failed to make this disclosure and instead referred customers to the airline's baggage overview pages for more information without clearly indicating whether additional baggage fees would apply to the fares displayed.
Not many details yet but the company did say the new loyalty program «will offer additional earning and redemption opportunities, more specialized service and a better digital experience for Air Canada customers,» according to Benjamin Smith, president, Passenger Airlines.
Program of the Year — AIR FRANCE / KLM — Flying Blue Best Elite Program — AIR FRANCE / KLM — Flying Blue Best Promotion — AIR FRANCE / KLM — Flying Blue Best Customer Service — Lufthansa — Miles & More Best Redemption Ability — AIR FRANCE / KLM — Flying Blue * Up and Coming Program of the Year — Aegean Airlines — Miles + Bonus
But for loyal customers of a particular airline or hotel program that travel at least a few times a year, a co-branded travel rewards card will be the fastest way to earn free travel while enjoying benefits that make travel more convenient and comfortable.
Best Customer Service — Lufthansa — Miles & More Best Earning Promotion — Lufthansa — Miles & More Best Elite Level — airBaltic — BalticMiles Best Redemption Ability — airBaltic — BalticMiles Best Redemption Promotion — Lufthansa — Miles & More Program of the Year — Turkish Airlines Miles & Smiles
Looking to offer more for its customers, Hawaiian Airlines offers a travel credit card that aligns with the interests of a traveling consumer which offers deals relating to airfare as well as partner deals.
Maintaining a $ 100,000 minimum balance qualifies customers for the Wealthsimple Black service, which offers the same features of the Basic account at a lower management fee (0.4 % versus 0.5 %) plus a complimentary membership to VIP Priority Pass, which gives customers plus a travel companion unlimited access to more than 1,000 airline lounges in 400 cities around the world.
The AAdvantage Aviator Red MasterCard is a good travel rewards credit card aimed at American Airlines customers that we recommend to consumers who spend on average more than $ 2,500 per month.
In order for a customer to travel with an emotional support animal, the customer must provide to a Southwest Airlines employee current documentation (not more than one year old) on letterhead from a mental health professional or medical doctor who is treating the customer's mental health - related disability stating: The passenger has a mental or emotional disability recognized in the Diagnostic and Statistical Manual of Mental Disorders — Fourth Edition (DSM IV); the passenger needs the emotional support of psychiatric service animal as an accommodation for air travel and / or for activity at the passenger's destination; the individual providing the assessment is a licensed mental health professional or medical doctor, and the passenger is under his or her professional care AND; the date and type of mental health professional's or medical doctor's license and the state or other jurisdiction in which it was issued.
The airline hopes the redesigned service will maintain its existing advantages, while adding flexibility, new facilities for customers, and more flights to choose from, thanks to the agreement reached with Vueling to operate this route jointly.
Furthermore, my hope is the opening of new lounges, like the Polaris lounge in SFO or the American Airlines Flagship lounge will entice more customers to visit those lounges once they're accessible.
The brand brings together partner airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits.
American Airlines surprised many today when it announced several customer - friendly changes to its frequent - flier program.The new «One - Way Flex Awards» will allow customers to book one - way tickets for half the amount... Read More...
In the American Airlines memo, the company reiterated the idea that a 1 ″ decrease in pitch length won't really affect customers all that much, stating: «These seats are designed to make efficient use of the space available and feel more spacious so a 30 - inch pitch will feel more like today's 31 inches.»
We always want flying with Virgin Atlantic to be more special than other airlines, and we'll never compromise on excellent service, industry leading food and drink and cutting edge inflight entertainment — regardless of which Economy ticket our customers are travelling on, they'll be able to enjoy all this onboard.
They have a well - regarded product with much more competent and friendly customer service than most legacy airlines.
The changes are intended to impact all stages of the customer journey... [Read more...] about Alaska Airlines Unveils New First Class Enhancements
To book award travel on Great Lakes Airlines, call the United Customer Contact Center at 1 -800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, or view more contact and language options.
But as airlines have added more and more features and benefits to their programs, they have also raised the bar for themselves — and created more potential for customers» disappointments.
American has long had a policy that allowed customers to «upgrade» their ticket to a higher cabin class closer to departure, when many airlines typically release more award space.
The flight attendants must customer service and safety training, and in many cases even more customer - friendly than their major airline countrymen.
«Access to instant information updates online, from more or less anywhere, has irrevocably changed the expectations of customers as they travel,» said Pedro Heilbron, chief executive of Copa Airlines and current chairman of the Star Alliance chief executive board.
American Airlines has advised that it will allow customers to make certain changes to their award tickets without re-pricing the award and collecting more miles.
In the name of offering customers more choice, major airline carriers — including American, Delta, and United — are offering «basic economy» fares.
Delta Airlines announced a major revamp to the way SkyClubs memberships are distributed this morning and also informed many customers that the way they access SkyClubs today will not be the same way... [Read more...] about Delta SkyClub: No More Free Guests for Diamond Elite & American Express Platinum Card Holmore...] about Delta SkyClub: No More Free Guests for Diamond Elite & American Express Platinum Card HolMore Free Guests for Diamond Elite & American Express Platinum Card Holders
Frequent travelers and loyal Hilton customers can easily eke out more than $ 450 of value in airline and hotel credits.
If you accidentally end up opening more than one account, just call customer service for the airline and it's usually not a problem to get the accounts merged.
Airlines also offer promotions when customers purchase tickets to certain destinations, on specific dates, or in a specific way (online, for example), allowing miles to add up more quickly.
I know what made PointsHound great for me: the chance to earn even more miles as a repeat customer and «double dip» by earning both airline miles AND hotel points / status.
In addition the airline offered flexibility to more than 40,000 other customers so they could choose either to delay trips to the region or come home earlier.