At a House Transportation and Infrastructure Committee hearing on oversight of airline customer service, United Airlines CEO Oscar Munoz and other
airline executives answer lawmaker questions about how to improve employee empowerment in tricky situations.
Not exact matches
Executives from United, American and other
airlines answered tough questions from lawmakers over their companies conduct with customers
Monroe County
Executive Maggie Brooks
answers questions after announcing Southwest
Airlines will take over the AirTran operations at the Greater Rochester International Airport.