In the UK, they're called letting agents, and in
addition to what Mark describes, they also usually handle tenant referencing (e.g. credit and immigration checks), all the
essential paperwork and regulatory requirements (e.g. annual gas safety checks, deposit registration), and
almost anything else that needs doing.
In
addition, she possesses a strong medical background as she was a Lifeguard / EMT for
almost 16 years and also was an
essential key member of Nortel Networks Emergency and Medical Response teams up until November of 2001.