Sentences with phrase «analytical quality assurance manager»
SUMMARY A top - performing and highly analytical quality assurance manager with a vast array of experience in continuous improvement, project reporting / management, Agile transformation, Lean performance, employee development, organizational management, and metrics analysis.
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Client - focused, results - driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high - caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development.