Sentences with phrase «analyzing customer volume»
Not exact matches
According to the website, «ResellerRatings provides a comprehensive, closed - loop cycle that allows companies of all sizes to manage reviews with ease, from acquiring higher volumes of reviews than ever before, to analyzing and acting on their content, to engaging in real conversations with customers.»
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Analyzing market trends to uncover customer needs, volume potential, price schedules, and discount rates.
Quality Assurance Specialist — The Georgetown Group, Georgetown, Texas — October 2010 - August 2013 • Tracked and recorded volume of sales for 37 employees in real time • Promoted to trainer after only two years • Analyzed trends and generated bi-weekly reports for company leadership with recommendations for improvement • Identified strengths and weaknesses in employee communication and problem - resolution and reported violations to company policy when necessary • Developed and implemented new performance measurement system to streamline analysis process and promote a superior customer service experience • Recognized areas of possible risk and designed innovative solutions to ensure adherence to legal and professional standards
Skills Summary Leader with extensive experience in building, analyzing, and operating high volume customer contact center operations.
Analyzed call volume and average call time to monitor Customer Service... telephone etiquette.
Core Competencies Business Development • Sales Management • Sourcing • Brand Development • Product Design & Selection Market Trends • Forecasting • Negotiation • Product Placement • Team Leadership • Strategic Analysis Communications • Customer Satisfaction • Mentoring • Territory Development • Analysis & Planning Account Management • Business Analysis • Operations Improvement • Profit & Volume Growth • Brand Analysis • Lead Generation Management • Analyze Inefficiencies & Productivity • Call Center Operation & Management • Set & Manage Sales Cycles • Closing Skills • Recruitment, Training & Motivation