A conservative estimate is that chatbots could replace 1 - 800 numbers, offering more comfortable customer support experiences without the hassle of synchronous phone conversations, hold times and annoying phone trees.
As I sit here annoyed by the guy on his cell phone next to me and vaguely nauseated by the residual skunk smell, I can remember drinking an iced coffee in the dappled light beneath the Sycamore tree that shaded the town square of Karyes.