Highlights Extensive experience with interpersonal communication Client flow management Excellent management, multitasking, and scheduling skills Fluent with organizational technology Experience Receptionist 1/1/2015 — Current Johnson Marketing —
Answer guest inquiries, both on the phone and in person Schedule appointments and confirm them the day of Use Listacular and Evernote on a daily basis Manage inventory and order replacement supplies Perform daily administrative tasks such as copying and filing — Education Bachelor of Science in Medicine Candidate â $ «2018 University of Arizona — Tucson, AZ
Familiarized self with two hotels policies, special events and promotions to
answer guest inquiries.
The Company launched an outsourced call center to
answer guest inquiries and handle catering orders initially at Pollo Tropical.
The Guest Services Agent is responsible for
answering all guest inquiries, complaints and...
Not exact matches
Interact with
guests, resolving issues,
answering inquiries, and ensuring customer satisfaction
Front Office Agents are employed by a variety of businesses, especially hotels, and complete the following duties: greeting
guests, taking incoming phone calls,
answering to client
inquiries, assigning rooms, accommodating special requests, collecting payment, using office equipment, and keeping the reception area clean and organized.
The strongest samples resumes for Hotel Front Desk Agents list duties such as: making reservations, greeting
guests, taking phone calls, handling correspondence, managing check - in operations, and
answering to
inquiries.
Examples of
Guest Service Representative tasks seen on successful sample resumes are greeting
guests,
answering to their
inquiries, handling the accommodation process, making service recommendations, and solving complaints.
Handle the tasks of
answering telephone calls and
guest inquiries in a friendly and professional manner
Answer inquiries to hotel services,
guest registration and travel directions or make recommendations regarding shopping, dining and entertainment
Answering high volumes of telephone calls to process customer
inquiries, while working cooperatively with all levels of staff as well as
guests
Provide
guest with adequate
answers to their questions and
inquiries concerning food and menus; and provide whatever assistance they may need.
Primary responsibilities seen on a Car Salesperson resume sample are showing cars to potential customers, greeting
guests,
answering to
inquiries, explaining financing options, and joining customers for test drives.
Besides, I have a demonstrated ability to provide detailed information regarding hotel facilities in addition to
answering telephone calls /
guest inquiries graciously and professionally.
Seeking a services associate for a part - time position assisting
guests, disseminating facility information, processing payments and reservations,
answering inquiries.
### Description Responsible for handling front office reception and administration duties, including greeting
guests,
answering phones, handling company
inquiries, and sorting and distributing mail Here...
Answered inquiries pertaining to hotel services, registration of
guests and shopping, dining, entertainment and travel directions.
• Extremely capable of
answering inquiries related to hotel services, registration of
guests, and shopping, dining, leisure, and travel directions
Answer inquiries relating to hotel services,
guest registration, and shopping, dining, entertainment, and directions.
Will greet and assist
guests,
answer inquiries, promote facility services, process reservations.
• Greeting and serving
guests • Collecting glasses and cleaning ash trays • Ensuring observance with food safety regulations • Maintaining a clean, tidy, and healthy work area • Receiving cash and operating cash system • Recording hours worked on a every day basis •
Answering telephone calls in a professional and courteous manner • Managing display and refilling stock • Responding customer
inquiries quickly and politely
Performed duties such as
answering incoming calls and responding to
guest's questions and
inquiries.
Senator JIM BATTIN, Palm Desert CA Liaison between Senator's office and state agencies Represented the Senator in community events and outreach Researched bill information, relevant codes, state agency policies and procedures Assisted in fielding constituent
inquiries regarding legislation and services available from state agencies Made referrals to local, county and federal agencies Drafted correspondence on behalf of Senator and ensured that it was timelygenerated Entered and maintained data in the Local Constituent Management System, (LCMS) General reception duties including
answering telephones, checking voice mails, delivering messages and greeting
guests General office support duties including processing mail, handling faxes, photocopying, printing and filing Utilized MS Word, Excel and Outlook Provided support to owners of web pages Updated America's Choice Mall database Created, formatted and edited documents using Word and Excel Performed a variety of office duties such as
answering.
Answer inquiries pertaining to hotel services, registration of
guests and shopping, dining, entertainment and travel directions.
Receptionist 6/1/2014 — Current Limestone Receiving and Shipping — Greet all clients Assist
guests with
inquiries and
answer questions Manage appointments and confirm them Perform administrative tasks Manage inventory
*
Answer inquiries from
guests regarding restaurants...
May 2008 — Jun 2009 Colwen Hotel — Worcester, MA Front Desk Clerk • Greeted all
guests upon arrival and ensured a fast and professional check - in process • Handled incoming calls through PBX console • Reviewed accounts and charges with
guests in the check out procedure • Verified customer's identification and credit for stay • Assigned room keys •
Answered inquiries related to hotel services and amenities • Took messages and ensured their quick delivery
During this time, I have had the opportunity to master interpersonal communication in order to
answer guests»
inquiries, solve their problems, and provide stronger service.
Review accounts and charges with
guests during the check out process
Answer inquiries pertaining to hotel services,
guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Welcomed
guests and customers by greeting them in person or over the telephone;
answered or directed
inquiries.
Including greeting
guest and offering them a beverage,
answering phones, handling company
inquiries and sorting and distributing mail.
Welcomes
guests and customers by greeting them, in person or on the telephone;
Answering or directing
inquiries...
Answer all incoming
inquiries and obtain appropriate information to direct / transfer calls /
guests...
From
answering inquiries of potential reservations to
answering phone calls from current
guests.