• Maximize sales by selling
appropriate financial products and services to existing and potential customers.
Evaluates needs of potential members and offers
appropriate financial products and services.
Not exact matches
For example, an NEO's RSUs could be forfeited,
and Shares at Risk recaptured, if during 2010 that NEO participated in the marketing of any
product or
service without
appropriate consideration of the risk to our firm or the broader
financial system as a whole.
Fortunately, there are resources available to comprehensively assist small business owners as they transition from consumer
financial products to more
appropriate business - oriented
products and services.
However, Jane quickly moved up the LendUp Ladder
and was given access to longer term, lower cost installment loans, consistent with two of the central tenets of the Center for
Financial Services Innovation (CFSI)'s Compass Principles: «ensure borrowers receive the most
appropriate and lowest - priced loan for which they qualify»
and «provide opportunities to graduate to lower - cost
products.»
Analyzed
and determined the
financial needs of each customer, matched this need to the
appropriate product or
service; grew profitable customer relationships based upon customer satisfaction.
Help customers identify
and achieve their
financial goals by recommending
appropriate products and services.
Additional responsibilities of the Banking Customer
Service Rep include: • Handling cash
and processing customer transactions • Initiating conversations with customers to uncover their needs
and referring them to the
appropriate business partners to meet personal
and financial center referral
and sales goals • Personally maintaining a balancing record, finding
and correcting errors
and asking for help in this process as needed • Handling customer issues with professionalism
and seamlessly directing complex issues to management staff • Maintaining up - to - date knowledge of
financial center policies, procedures,
products and services • Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the
financial center.
Additional responsibilities of the Lead Customer
Service Representative include: • Initiating conversations with customers to uncover their needs
and referring them to the
appropriate business partners to meet personal
and financial center referral
and sales goals • Personally maintaining a balancing record, finding
and correcting errors
and asking for help in this process as needed • Handling customer issues with professionalism
and seamlessly directing complex issues to management staff • Training
and developing new
and current Customer
Service Representatives
and identifying other Customer
Service Representatives who are capable of training new staff members • Monitoring operations behind the Customer
Service Representative line, delegating work
and taking issues to the Customer
Service Manager as needed • Acting as the contact person for
financial center personnel in regards to Customer
Service Representative activity, answering questions
and helping management to keep Customer
Service Representatives up - to - date on all changes • Maintaining up - to - date knowledge of
financial center policies, procedures,
products and services
Bank Teller — United AC Bank, Atlantic City, NJ — 2/2007 — 3/2012 • Received Employee of the Year for excellent customer
service, noted by consistent name references in customer reviews • Educated customers on
financial services, computer account access,
and mobile apps for their convenience • Recommended relevant bank
products and services when
appropriate, setting a record in
service referrals
and exceeding the company's promotion profit goals by 10 percent • Processed automated teller transactions, night deposits,
and loan
and retirement plan payments on a day - to - day basis • Provided the head manager with daily cash supply orders to maintain sufficient funds for successful operations every day • Counted
and sorted currency by hand
and with counting equipment in order to ship to other branch locations
• Documented success in generating sales by providing outstanding customer
services and expanding
and maintaining
product knowledge • Well - versed in setting up new displays in an aesthetic manner
and according to the store's policies • Special talent for producing novel
and unique concepts for merchandize presentation • Exceptional knowledge of building, adjusting
and removing
product displays in accordance to company's directives • Adept at providing
and maintaining positive work relationships with team members to ensure
appropriate merchandising solutions • Demonstrated expertise in smoothing out frontend
and backend work processes to ensure a positive shopping experience for customers • Particularly effective in upholding stock levels
and handling pricing duties for multiple
product lines • Adept at organizing
and handling inventory
and communicating effectively with retail merchants • Focused on reconciling orders with
financial plans
and forecasts • Excellent ability to recommend merchandise based on customers» needs
and upselling associated
products • Competent at leading promotional activities
and ensuring that store
and warehouse security practices are appropriately placed
... researching the
financial marketplace
and recommending the most
appropriate products and services available... met their
financial needs.
appropriate products, solutions
and services that will improve their
financial lives.
Professional Experience JPMorgan Chase (Chicago, IL) 2010 — Present Business Banker • Responsible for cross selling bank
products and services to potential
and existing customers • Partnered with Retail Lending, Investments,
and Treasury staff for holistic client
service • Routinely exceeded monthly sales goals increasing YTD branch business revenue by 20 % • Built profitable business relationships resulting in 38 % increase in new business deposits • Ranked in top 10 % in Chicago City market in overall sales production • Secured $ 4 million in business
and $ 10 million in consumer loans YTD through 10/2010 • Analyzed business»
financial statements
and tax returns to recommend
appropriate products • Developed sales presentations to secure new clients
and deepen existing client relationships
Financial Manager — Duties & Responsibilities Oversee multiple automotive corporate client portfolios, conduct risk analysis, and perform audits Direct corporate loan process and ensure that client collateral is sufficient in cases of default Investigate client credit rating and determine worthiness of consumer credit applications Recruit, train, and manage team of auditors and financial advisors ensuring professional operations Responsible for department budgets, project timelines, and team workflow Perform reviews to determine appropriate employee compensation, recognition, and disciplinary action Serve as a liaison between bank and clients, partners, outside vendors, and community leaders Present reports regarding audit findings, market trends, and client financial health to senior leadership Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study industry literature to become an expert on products and services Direct sales operations for 35 + car and recreational vehicle dealerships throughout New England Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with positivity, professionalism, and dedication Consistently recognized and promoted for excellence in management, service, and pe
Financial Manager — Duties & Responsibilities Oversee multiple automotive corporate client portfolios, conduct risk analysis,
and perform audits Direct corporate loan process
and ensure that client collateral is sufficient in cases of default Investigate client credit rating
and determine worthiness of consumer credit applications Recruit, train,
and manage team of auditors
and financial advisors ensuring professional operations Responsible for department budgets, project timelines, and team workflow Perform reviews to determine appropriate employee compensation, recognition, and disciplinary action Serve as a liaison between bank and clients, partners, outside vendors, and community leaders Present reports regarding audit findings, market trends, and client financial health to senior leadership Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study industry literature to become an expert on products and services Direct sales operations for 35 + car and recreational vehicle dealerships throughout New England Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with positivity, professionalism, and dedication Consistently recognized and promoted for excellence in management, service, and pe
financial advisors ensuring professional operations Responsible for department budgets, project timelines,
and team workflow Perform reviews to determine
appropriate employee compensation, recognition,
and disciplinary action Serve as a liaison between bank
and clients, partners, outside vendors,
and community leaders Present reports regarding audit findings, market trends,
and client
financial health to senior leadership Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study industry literature to become an expert on products and services Direct sales operations for 35 + car and recreational vehicle dealerships throughout New England Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Represent company brand with positivity, professionalism, and dedication Consistently recognized and promoted for excellence in management, service, and pe
financial health to senior leadership Develop a rapport with customers
and orient them to various
products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study industry literature to become an expert on
products and services Direct sales operations for 35 + car
and recreational vehicle dealerships throughout New England Craft effective sales presentations
and proposals, tailoring them to clients based on their specific needs
and styles Maintain comprehensive records detailing pricings, sales, activities reports,
and other pertinent data Represent company brand with positivity, professionalism,
and dedication Consistently recognized
and promoted for excellence in management,
service,
and performance
Compliance Officer — Duties & Responsibilities Responsible for identification
and investigation of suspicious
financial transactions Examine
financial records, customer activity,
and recommend
appropriate remedial measures Maintain comprehensive records detailing ongoing investigations, activity reports,
and other pertinent data Coordinate investigations
and situation reports with legal department
and applicable regulatory authorities Develop proficiencies in industry specific
financial monitoring software programs Perform public figure, employee, Advice of Drawing, Dreyfuss
and International Cash Letter investigations Design
and implement employee training
and development materials to enhance team efficacy Serve on Oversight Committee to assist in strategic planning
and best practice development Train
and oversee teller team
and bank support staff ensuring professional operations Study internal literature to become an expert on
products and services Craft effective presentations
and proposals regarding compliance best practices
and client investigations Recruit, train,
and direct staff ensuring they understand the brand
and adhere to company policies
and procedures Strictly adhere to budgets
and schedules Represent company brand with poise, integrity,
and positivity
Processed customer's requests for check copies, statements,
and subpoenas Direct calls
and mail to
appropriate people Assist supervisor on special projects
and provided support throughout department Member
Services Successfully resolved daily customer complaints as well as developed
and implemented solutions for those complaints through active assessment of clients problems Performed
financial transactions Balanced
and compared totaled amounts with computer data Explained, promoted,
and sold
products to accomplish a rank in first place in sales.
The second exception allows the lender to share without notice
and opt - out when sharing is a usual,
appropriate, or acceptable method to provide the lender's customer, or the customer's agent or broker with a confirmation, statement, or other record of the transaction, or information on the status or value of the
financial service or
financial product.
Second, the comments state that «based on [the CFPB's] understanding of the real estate settlement process, it understands that it is usual,
appropriate,
and accepted for creditors
and settlement agents to provide the combined or separate Closing Disclosure to consumers, sellers,
and their agents as a confirmation, statement, or other record of the transaction or to provide information on the status or value of the
financial service or
financial product to their customers or their customers» agents or brokers.»