Sentences with phrase «appropriate phone manners»

A few interns may become skilled at appropriate phone manners, office administration and gain skills at latest computer programs in addition to their precise intern tasks.

Not exact matches

Communication skills (i.e. effectively communicate with co-workers, clients and employees in an appropriate and professional manner whether that is in person, over the phone, or via email).

• Take inbound calls and listen to customers» questions and concerns • Provide appropriate answers and responses in a polite and friendly manner • Give information to callers regarding products and services • Generate tickets for problems that can not be resolved over the phone • Maintain call logs

Responsibilities: * Answers all incoming phone calls in a timely manner and directs to the appropriate team or individual * Schedules appointments for patients with specified clinican according to...

Lab Technician II — TRL Plasma Laboratories — January 2013 — Present • Monitor the heat sealing and aseptic sampling of plasma units; place units of plasma into freezer in timely manner in order to ensure quality of product • Label plasma samples and units properly and store according to policy; manage an average of 50 different plasma units on a regular basis • Evaluate refrigerator and freezer temperatures ad inform supervisor if equipment is malfunctioning • Maintain efficient and clean work environment and ensure inventory is stocked properly; answer phones and answer questions or transfer calls to appropriate departmentLab Technician I — ABC Medical Technologies, Inc. — May 2007 — January 2013 • Operated laboratory equipment, such as cell counters and microscopes, to analyze urine, blood, and tissue samples; recorded both normal and abnormal findings; had less than a.1 percent margin of error in sample findings • Used computerized instruments and automated equipment to perform multiple tests at one time; maintained calibration and proper function of equipment on a regular basis • Entered data from tests into physician reports; discussed abnormal results with supervisor and re-ran tests before logging data into patient's medical record

* Answer all incoming phones in a timely manner, transfer to the appropriate party, or take and relay messages, as needed.

RESPONSIBILITIES: Answer phones in professional and courteous manner and direct calls to the appropriate associate Retrieve messages from voicemail and forward to appropriate department Open and sort incoming mail Sort and process outgoing mail using Pitney Bowes postage machine Greet visitors and welcomes visitors and notifies company employee about the arrival Maintains security by following visitor policy, monitoring guestbook and issuing visitor badges Maintains a safe and clean reception area Support guests and event management with catering, hotel and travel bookings Orders office supplies and maintain supply cabinet Update information in various spreadsheets Update slides on site monitor Provides general office support with a variety of clerical activities and related tasks REQUIRED EXPERIENCE: 2 - 4 years Receptionist experience preferred Excellent communication skills; written and verbal Attention to detail, accuracy and consistent quality Computer skills in Microsoft Office (Word, Excel, Power Point), SAP preferred Able to use established guidelines to perform job function Demonstrate ability to manage time, complete detailed task and handle multiple tasks simultaneously EDUCATION: Accredited High School Diploma / GED WORK HOURS: 1st Shift Full - Time

Take prospective members on tours.Facilitate needed updates to member's accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club.Qualifications / Requirements Customer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability is a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.Must be 18 years of age or older.Physical Demands Continual standing and walking during shift.Continual talking in person or on the phone during shift.Must be able to occassionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift.

• Assigned tasks, supervised and reported fiscal / personnel status to the management • Assumed a lead role in coordinating meetings and events with multiple managers / offices • Collaborated inter-departmental communication & resourcefully met deliverable deadlines and accomplished tasks • Collected cash transmittals from various county departments, issued receipts, made necessary deposits and prepared entries to be recorded into the financial MIS • Competently did support work for the senior managers, performing highly complex administrative functions • Conducted admin related research & maintained expense reports • Coordinated activities across numerous business groups, providing support for program and project management • Determining work priorities and schedules, examined correspondence and supervised employees engaged in obtaining and dispersing information • Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands of management and clients alike • Gathered data relevant to projects for the senior management • Handled and distributed all incoming mail to appropriate departments • Made necessary arrangements for special guests; received guests in the absence of the administration department manager • Maintained high level of confidentiality in a professional manner • Managed extremely heavy scheduling of administrative work • Met and greeted clients and affiliates during on site meetings • Monitored office equipment such as computers, phone systems and electronics and coordinated maintenance issues • Ordered, received, stored and distributed office supplies while accurately maintaining supply - inventory • Arranged briefing materials for meetings, proposals, presentations and calls • Prepared complicated documents and presentations • Processed and reviewed routine paperwork and entered data into the database • Provided support and guidance to newly hired clerical employees and administrative staff • Statistically analyzed information gathered by assistants, preparing charts, graphs & administrative reports • Utilizing arithmetic knowledge, calculated & prepared & coded billings, verifying receipts • With superior interpersonal and customer service skills, handled time - sensitive & stressful situations related to customers

Copeland Oaks — Sebring, OH Receptionist (Oct 2010 — Jan 2013 • Greeted customers • Answered the phone on behalf of the organization • Routed calls to appropriate personnel • Maintained the front desk area in a professional and polite manner

Take prospective members on tours.Facilitate needed updates to member's accounts.Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.Assist in maintaining the neatness and cleanliness of the club.Qualifications / Requirements Customer service background preferred.Basic computer proficiency.A passion for fitness and health.Upbeat and positive attitude!Punctuality and reliability is a must.Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.Strong listener with the ability to empathize and problem solve.Demonstrate diplomacy in all interactions while using appropriate behavior and language.High School diploma / GED equivalent required.Must be 18 years of age or older.Physical Demands Continual standing and walking during shift.Continual talking in person or on the phone during shift.Must be able to occassionally lift up to 50 lbs.Will occasionally encounter toxic chemicals during shift.

* Analyze, evaluate and work to resolve customer inquiries and issues * Interact with customers in a courteous and professional manner * Effectively communicate issues and resolutions to customers and appropriate internal staff * Use judgment and problem - solving skills to solve customer problems * Use multiple screens of information simultaneously to address customer needs * Follow processes according to contact center standards to ensure contact handling accuracy and operational effectiveness * Use technology tools as directed and within established guidelines * Adhere to precise work schedules, taking continuous phone calls for extended periods of time * Answer prior authorization inquiries calls as well as research and resolve formulary and benefit issues * Consistently meet established productivity, schedule adherence, and quality standards * Performs other duties as assigned by management Education / Experience: * High School Diploma or equivalent * Minimum one (1) year current / recent Pharmacy Technician experience in healthcare setting * PTCB Pharmacy Certification required or ability to obtain within six - months of employment

Your home phone can be difficult to reach and there's always the chance that a child or roommate might answer the phone in a less - than - appropriate manner.

Checks for appropriate dating, removes expired medications from stock Answers phone in a professional manner, provides information and helps problem solve to improve patient care.

Answer phones in appropriate manner, communicate problems / concerns to nurse; Annually, we serve over 135,000 patients through well over 500,000 visits...

Answers incoming phone calls in a customer - friendly manner and directs calls to appropriate person / department...

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budgets, accounts payable, and accounts receivable Recruit, interview, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Negotiate and confirm contracts with vendors, partners, employees, and clients Create and present financial reports and purchasing proposals to senior management Build and strengthen long term relationships with clients, vendors, and community leaders Direct purchasing and licensing of information technology equipment and software Assist students and families with financial aid application process Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English and Spanish to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Graduate Practical Nurse — Duties & Responsibilities Accumulate 678 clinical hours in medical / surgical, cardio vascular, neurology, obstetrics, gynecology, pediatrics, pediatric oncology, and outpatient care at the Veteran's Administration Obtain and maintain federal clearance to work with VA staff and patients Assist more than 200 RN's, Charge RN's, CNA's, and physicians Perform intake, preoperative clearance, history and physical, EKGs, lab tests, discharge, and follow - up Assess, diagnose, and treat sprains, strains, lacerations, and other physical injuries Responsible for IV line insertion, blood product administration, and medication Determine severity of patient condition and promptly refer to specialists when appropriate Develop and administer disease management plan ensuring high quality, comprehensive care Provide acute episodic and chronic care to adult and pediatric populations Facilitate case management, consultation, and interdisciplinary patient care Educate patients in healthy diets, exercise, smoking cessation, and overall positive lifestyles Maintain working knowledge of current medical technology, procedures, and standards of care Proven ability to remain calm and levelheaded in high pressure, emergency care situations Perform administrative functions including phones, data entry, and other tasks as needed Perform all duties in a positive, professional, and courteous manner

Customer Service Supervisor Duties & Responsibilities Create training / development plans for staff and service team members, providing on - going performance feedback Provide continuous assessment of service associates, while furnishing oversight and guidance regarding effective issue resolution and customer management techniques Interact with customers in a professional manner to improve the client experience Perform need - based client assessment to provide effective solution Generate referrals and consistent repeat business through effective service Maintain a strong working knowledge of the product and respective marketplace Address client queries and resolve customer issues in an expedited manner Act as a liaison between clients and other staff members and departments Manage phone systems, and direct incoming calls to their appropriate channels Provide on - site support to other staff and coordinate all daily business efforts Assist managements with various duties as assigned

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Responsible for benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in English, Hindi, and Malayalam to effectively serve clients of varied backgrounds Perform all duties in a positive, professional, and courteous manner

Adult Nurse Practitioner — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Currently completing clinical and academic work toward a master of science in nursing Utilize strong background in biology, chemistry and mathematics Maintain working knowledge of current medical technology, procedures, and standards of care Proven ability to remain calm and levelheaded in high pressure situations Direct therapeutic, educational, and recreational activities for eight developmentally disabled adults Responsible for patient health, safety, and attainment of therapy goals Train and supervise medical lab personnel ensuring efficient and professional operations Offer guidance and support to junior lab technicians and medical technologists Perform a wide variety of daily testing utilizing machines such as AXSYM — Hitachi RA 1000 CX 7 Responsible for preventative maintenance on machines by running calibrations and controls Successfully complete monthly state proficiency tests for therapeutic drug, blood, and urine chemistries Prioritize stat specimens for immediate reporting Maintain direct contact with clients to resolve problems regarding appropriate tests and specimens Oversee confidential patient information, customer service, phones, and other administrative functions as needed Perform all duties in a positive, professional, and courteous manner

Human Resource Manager — Duties & Responsibilities Direct human resource operations and support staff ensuring efficient and effective operations Manage benefit administration including employee leave, 401 (k)'s, and insurance Oversee payroll, departmental budget, accounts payable, and accounts receivable Recruit, interview, screen, and hire new employees with input from senior leadership Conduct staff orientation regarding acceptable attire, company brand, policies, and employment law Implement professional development program to enhance team skill sets and employee value Oversee employee recognition program to highlight notable achievements and boost team morale Review employee performance and recommend promotion or disciplinary action as appropriate Resolve disputes between staff members in a fair, professional, and timely manner Ensure company compliance will all applicable employment law and industry best practices Build and strengthen long term relationships with supervisors, peers, and community leaders Provide additional administrative support including data entry, phones, and customer service Utilize proficiencies in ACT, HRIS, Microsoft Office Suite, and other computer software Perform all duties in a positive, professional, and courteous manner