To what degree do targeted outcomes occur
as a result of the training event and subsequent reinforcement?
Not exact matches
Trained event staff employees on customer service protocols and handling pricing complaints
as well
as limited accessibility for handicapped guests,
resulting in an increased level
of employee productivity
You can use dollar signs to quantify
results such
as the range
of budgets managed between the clients you were responsible for, the amount
of new business you brought to the company over the course
of a year, to how much you helped the company save by implementing a certain approach or program for recruiting,
training,
event planning or something else particular to your field
of work.
PROJECT FOR PRIDE, Kingston, NH (Mar 2013 — Jan 2016) Youth Program Coordinator • Held 3 team building exercises,
resulting in increased efficiency in terms
of meeting program deadlines • Created and implemented a series
of youth programs for age groups between 8 and 18 years • Coordinated a large
event for recruitment
of members,
resulting in 58 %
of youngsters between the ages
of 10 and 18 enrolled into different program modules • Introduced the concept
of self and group care initiatives, thereby streamlining outdoor activities such
as camping and hiking • Provided logistical support in developing both short and long term program plans and ways
of monitoring each module's progress • Designed performance measures and perform monitoring activities to ensure that desired outcomes are met • Developed and implemented periodic youth outreach programs to meet program needs and capacity • Identified open positions within the program and indulged in hiring and
training procedures to fill them • Supervised daily activities
of enrolled members and ensured that all requirements
of the program are being filled • Designed and executed youth program according to each individual member's ability to cope • Organized
training programs for staff members to ensure delivery
of exceptionally well - placed supervision • Monitored performance
of both members and staff to ensure efficient functioning
of programs
Professional Duties & Responsibilities Managed team
of 40 employees delivering timely and effective service Served
as head bartender meeting varied and complex customer orders Designed and implemented promotional
events and collateral material Handled employee hiring,
training, reviews, and scheduling Managed opening and closing
of restaurant Responsible for meeting restaurant budget and revenue projections Operated cash registers and credit card / debit card payments Built long - term relationships with vendors and other industry figures Offered exceptional customer service
resulting in client satisfaction and repeat business Led team and completed all tasks in a professional, positive, and respectful manner
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety
of industries and settings
Train new team members ensuring they understand the brand and adhere to company policies and procedures Responsible for accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel ensuring effective operations Perform product research, verify specifications, and author sales / marketing proposals Manage product inventory, client database, order processing, and shipping Design and implement successful special
events generating new customers and enhanced brand awareness Create and manage corporate helpdesk, information database, and policies and procedures for daily operation Negotiate contracts with vendors, contractors, and clients
resulting in a financially favorable agreements Serve
as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and corporate travel arrangements Create a clean, friendly, and productive office atmosphere Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Office Manager — Duties & Responsibilities Provide office management and administrative support across a variety
of industries and settings
Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage marketing, sales, and customer service ensuring profitable and efficient operations Responsible for accounts payable / receivable, budgets, and other accounting functions Direct human resources including payroll, benefit administration, and talent recruitment Design and distribute marketing materials, corporate newsletters, and other collateral Cut company expenses by 40 % through effective inventory and order management procedures Negotiate contracts with vendors
resulting in a 30 % reduction in expenses Serve
as liaison between multiple departments and senior leadership Oversee large scale office renovation while ensuring zero productivity losses Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize special
events, meetings, and corporate travel arrangements Study internal literature to become an expert on products and services Consistently recognized and promoted for excellence in office management Represent company brand with poise, integrity, and positivity
Paralegal — Duties & Responsibilities
Trained as a paralegal with a strong background in legal research, writing, and office administration Skilled in the use
of LexisNexis, Westlaw, and traditional legal libraries Strong interpersonal skills and an ability to thrive in a fast paced atmosphere Oversee and
train large administrative staffs ensuring efficient and effective office operations Design and implement employee development programs enhancing team skill sets and morale Set and strictly enforce departmental budgets
resulting in profitable operations Utilize IT skills to design and implement websites, databases, and oversee hardware and software troubleshooting Responsible for accounting, human resources, sales, and customer service activities Negotiate and administer contracts with outside vendors and partners Coordinate special
events including logistics, staffing, and marketing Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns
resulting in increased business Planned and executed successful community
events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited,
trained, and oversaw customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours
as well
as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere
of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such
as data entry, filing, faxing, and phones
as needed
Professional Duties & Responsibilities Managed admissions programs at eight college campuses simultaneously Directed admissions and sales teams surpassing company goals and projections Oversaw all hiring,
training, and evaluation
of admissions and sales staff Monitored admissions policies and procedures ensuring school accreditation Developed and implemented marketing strategy and collateral
resulting in increased recruitment and revenue for employers Planned and executed successful and cost effective recruitment and sales
events Consistently named lead sales and recruitment team member Performed office administration tasks
as needed in support
of team
Paralegal — Duties & Responsibilities Provide excellent legal and administrative support in a fast paced, high intensity law firm environment Perform legal research and document preparation such
as affidavits, contracts, and correspondence Discover and analyze applicable case law, statutes, codes, and influential secondary sources Develop experience with civil litigation including employment, contract, real estate, and business law Responsible for pretrial preparation such
as exhibit organization and documentation Manage client case files in company electronic filing system
resulting in accurate and organized records Monitor and update firm law library with up to date primary and secondary sources Participate in civil, criminal, and administrative mock trials
Train in all evidentiary, procedural, and substantive aspects
of litigation Proficient in public relations theory, strategy, and comprehensive campaign management Develop and implement communications plans through in depth analysis
of client challenges Create brand awareness, corporate identity, logos, signage, special
events, and strategic partnerships Oversee company budgets, support staff, contracts, and daily operations
Marketing & Fundraising Coordinator — Duties & Responsibilities Recruit,
train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Develop and implement comprehensive marketing campaigns and all collateral materials Proficient in copywriting, editing, and digital photography Responsible for business development through corporate and community partnerships Build and strengthen professional relationships with community leaders, business partners, and coworkers Represent company brand with poise, integrity, and positivity in television and radio interviews Conduct public relations activities and attend relevant
events, fairs, and conferences Coordinate and participate in charitable
events in service
of the local community Perform research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Make cold calls in a courteous, yet assertive manner that translates to sales
results Maintain records
of site visits to potential and existing clients to assist in assessing their future needs Consistently exceed location revenue goals through effective marketing and sales tactics Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Study internal literature to become an expert on products, corporate history, and mission Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Perform administrative tasks including filing, data entry, phones, and other tasks
as needed Set and strictly adhere to budgets and schedules
Administrative Assistant — Duties & Responsibilities Provide office management and administrative support across a variety
of industries and settings Consistently promoted for excellence in both educational and for - profit industries
Train new team members ensuring they understand the brand and adhere to company policies and procedures Manage large staffs
of sales and customer service professionals, administrative personnel, and volunteers Oversee daily office administration and special
events ensuring effective and efficient operations Author and present various departmental progress and accounting reports to senior leadership Manage accounts payable / receivable, budgets, and other accounting functions Support sales, marketing, and customer service personnel ensuring profitable operations Design and implement marketing and sales strategies
resulting in significant company revenues Serve
as liaison between multiple departments and senior leadership Manage corporate correspondence and reception duties including written, telephone, and in - person service Develop and strengthen relationships with clients, partners, and community leaders Encourage high customer retention by maintaining friendly, supportive contact with existing clients Organize conference calls, meetings, and travel arrangements Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns
resulting in increased business Planned and executed successful community
events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited,
trained, and oversaw assistant managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere
of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality product Ensured staff compliance with corporate food and beverage standards
of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such
as data entry, filing, faxing, and phones
as needed