Sentences with phrase «as customer support agents»

Not exact matches

Mail Lift, for instance, can hook into apps used at work and automatically send a handwritten note to customers, based on certain events (such as when an agent receives a five - star rating for stellar support).

But he now is serving as director of operations at Coldwell Banker - Kennon, Parker, Duncan & Davis in Columbus, working to support the company's real - estate agents and help them serve customers better.

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Bernard Musoni worked for Logitek for two years and five months as a bilingual customer support agent starting in October 2005.

As a result of recent changes to our business, some of MetLife's current retail customers have policies that will move to Brighthouse Financial, and others will remain as part of MetLife.1 While we no longer sell individual life policies through in - person agents, we're committed to providing all of our current customers with world - class service and claims supporAs a result of recent changes to our business, some of MetLife's current retail customers have policies that will move to Brighthouse Financial, and others will remain as part of MetLife.1 While we no longer sell individual life policies through in - person agents, we're committed to providing all of our current customers with world - class service and claims supporas part of MetLife.1 While we no longer sell individual life policies through in - person agents, we're committed to providing all of our current customers with world - class service and claims support.

«As a company focused and dedicated to independent agents and their customers, we are pleased to support Trusted Choice ®,» says Jack Hannigan, Foremost executive vice president of independent agent operations.

We're pleased to support Trusted Choice ® as a means to promote the unique expertise and high quality customer service independent agents provide.»

However, the chat plugin may not be as useful for sites that do troubleshooting and tech support through their chat systems, as it doesn't connect with other backend support systems — like when a chat session is the starting point for directing customers to the right support agent, for example.

The C3 said that there has been an increasing frequency of scams where people pose as government agents and tell customers that they can help them recover supposed losses suffered from technical support scams.

Real Estate Agent Assistants provide clerical support to agents and brokers in a real estate office, performing such tasks as answering the phone and assisting customers.

Call center agents may work in dedicated support centers or as a part of a company's customer service department.

Airport Passenger Service Agents provide customer services including but not limited to reservations, ticketing, luggage service, terminal and gate check - in processing, welcoming and handling of VIPs and providing special passenger support as necessary.

• Organized and processed paperwork, reports and all kinds of claims documentation • Entered, recorded and reviewed claims into claims information management system • Performed verification checks on the customer / claimant loss - claims following company's standard policies and procedures • Attended to clients, claimants, field appraisers and management queries, regarding claims using the claims MIS • Forwarded appropriate claims for new losses verifying data for accuracy • Performed billing and payment processes • Processed routine claims transactions related to reserves and issued required checks or receipts • Resolved all kinds of issues / problems regarding claims and payments • Regularly run and generated claims reports for management • Gave formal presentations regarding all claims activities to the senior management at the bimonthly • Utilizing outstanding communication and interpersonal skills maintained strong and positive relationships with the providers, the claimants, and the clients • Provided company with necessary clerical support like handling fax, attending and making telephone calls as directed, filing and photocopying, matching checks with receipts etc. • Prepared, updated and organized customer and client's files • Managed all types of correspondence preparing, reviewing and sending memos, letters, emails, reports, applications, and forms • Provided effective CSR to providers, field appraisers, agents, insurance agencies, clients and customers • Matched incoming emails, mails, and faxes with the claims records • Arranged and set up medical appointments for health claims • Kept department's office supplies stocked • Maintained confidential claims information including correspondence with sensitive information • Accelerated claims correspondences as well as updated claims diaries • Worked in a team on several pilot claim projects • Reviewed and kept the record of closed files

Served as Quality Assurance Coordinator focused on improvement initiatives for agent and supervisor work performance gains and assisting in all customer - centric service and support experiences.

Registered Nurse / Instructor — Duties & Responsibilities Provide exceptional patient care and medical team support across multiple medical specialties Skilled in surgical, cardiac, pulmonary, medical, radiology, pediatrics, and emergency room medicine Maintain working knowledge of current medical technology, procedures, and standards of care Create workflows assigning tasks and responsibilities to the nursing team Responsible for scheduling, hiring, payroll, and evaluation of nursing team and support staff Trained in chemical paralytic agents, surgical airways, pericardiocentesis, chest needle compression, and intraosseous access Perform advanced cardiac life support procedures, vasculature access device insertion, and 12 lead EKG's Responsible for intubation, ventilator management, IV and oral medication administration, and monitor line insertion Transport critically ill or injured patients to healthcare facilities and respond to in house codes Maintain professional and courteous communications with patients and family Educate patients and family members in healthy lifestyles and disease management Train nursing students in accepted practices and standards of care Utilize high fidelity mannequins in a variety of situations to develop student critical thinking skills Lead traditional classroom education and scenario debriefs ensuring student comprehension Design and implement engaging curriculum to reach a variety of skill sets and learning styles Offer guidance and support to junior nurses, lab technicians, and medical technologists Oversee confidential patient information, customer service, phones, and other administrative functions as needed Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and integrity

Professional Experience Commerce Real Estate Solutions 09/1998 — Present Insert Title • Manage access database for all available investment properties and land in Utah • Record transactions which impact company listings in the proprietary database • Research properties, land sales, and other pertinent data ensuring accurate records • Record historical information including building level data, market, and sub market statistics • Create quarterly statistics for internal and external use ensuring accurate and thorough results • Maintain up to date knowledge of research materials including internet sites, periodicals, etc. • Create custom reports for agents based on their sales and marketing needs • Anticipate agent and client needs delivering excellent service and issue resolution • Author and distribute quarterly market beat study reports offering important market insight and analysis • Create and populate accurate photo databases for use in property marketing initiatives • Provide additional sales, marketing, and customer service support as needed • Build and strengthen professional relationships with coworkers, clients, and community leaders • Perform all duties with positivity, professionalism, and integrity

supports the effectiveness of humor in business; a real estate agent with a good sense of humor is more likely to have a positive reputation as someone customers want to work with, according to the 2008 report.

He says in today's ever - changing market, Realtors should be looking for greater support from their brokerage and their brand, just as it was a few decades ago, when full - service meant true support from the brokerage to both the agent and the customer.

Even once an agent or broker has determined the right product such as virtual tours, social media tools or mobile platforms, it is increasingly harder for them to choose the right company that will deliver the results they want and give them the customer support they need.

She wants to hear from broker - owners about ways to grow business through diversity initiatives and from agents about support they need to grow as leaders while increasing their customer base.

And according to Atri, customer service quality on the agent side is just as important as providing outstanding client - facing support.

The customer support team also assists agents and brokers in growing their business as they leverage the tools and information available on realtor.com.

The customer associates the receptionist and all the support staff as extensions of the brand and representatives of both the agent and the brokerage.

With quality customer service as our goal, our office is brimming with the latest technological advancements agents need, and the support they need to use it.