Sentences with phrase «as timely communication»

The development and education program targeted improvement in a few critical behaviors such as timely communication, cross-functional team building, teamwork, and problem - solving behaviors.

Not exact matches

Many factors could cause BlackBerry's actual results, performance or achievements to differ materially from those expressed or implied by the forward - looking statements, including, without limitation: BlackBerry's ability to enhance its current products and services, or develop new products and services in a timely manner or at competitive prices, including risks related to new product introductions; risks related to BlackBerry's ability to mitigate the impact of the anticipated decline in BlackBerry's infrastructure access fees on its consolidated revenue by developing an integrated services and software offering; intense competition, rapid change and significant strategic alliances within BlackBerry's industry; BlackBerry's reliance on carrier partners and distributors; risks associated with BlackBerry's foreign operations, including risks related to recent political and economic developments in Venezuela and the impact of foreign currency restrictions; risks relating to network disruptions and other business interruptions, including costs, potential liabilities, lost revenues and reputational damage associated with service interruptions; risks related to BlackBerry's ability to implement and to realize the anticipated benefits of its CORE program; BlackBerry's ability to maintain or increase its cash balance; security risks; BlackBerry's ability to attract and retain key personnel; risks related to intellectual property rights; BlackBerry's ability to expand and manage BlackBerry ® World ™; risks related to the collection, storage, transmission, use and disclosure of confidential and personal information; BlackBerry's ability to manage inventory and asset risk; BlackBerry's reliance on suppliers of functional components for its products and risks relating to its supply chain; BlackBerry's ability to obtain rights to use software or components supplied by third parties; BlackBerry's ability to successfully maintain and enhance its brand; risks related to government regulations, including regulations relating to encryption technology; BlackBerry's ability to continue to adapt to recent board and management changes and headcount reductions; reliance on strategic alliances with third - party network infrastructure developers, software platform vendors and service platform vendors; BlackBerry's reliance on third - party manufacturers; potential defects and vulnerabilities in BlackBerry's products; risks related to litigation, including litigation claims arising from BlackBerry's practice of providing forward - looking guidance; potential charges relating to the impairment of intangible assets recorded on BlackBerry's balance sheet; risks as a result of actions of activist shareholders; government regulation of wireless spectrum and radio frequencies; risks related to economic and geopolitical conditions; risks associated with acquisitions; foreign exchange risks; and difficulties in forecasting BlackBerry's financial results given the rapid technological changes, evolving industry standards, intense competition and short product life cycles that characterize the wireless communications industry.

More targeted, timely, and helpful messaging and information sourcing through mobile communications channels are helping your buyers get trusted advice as well as finding the right products and services.

With a healthy relationship based on open, honest communication, issues can be addressed as they arise and in a respectful and timely manner instead of a teen feeling the need to go «underground» with their behavior or problems.

Infant potty training, also known as elimination communication and natural infant hygiene, is the practice of responding in a timely and compassionate manner to your baby's cues by taking him to an appropriate pottying place, be it a toilet, a basin, etc., rather...

According to a statement by the Bureau of Communication and Strategy, Office of the Governor, signed by its Director Semiu Okanlawon, both Ilori and Adekilekun were quoted as stating that the timely move was in tandem with the regional integration agenda of the South West governors who desire cooperation for the enhanced growth of the geo - political zone.

Teacher immediacy in the online classroom has been operationalized for this study as non-verbal teacher communications that foster psychological closeness and acknowledge student feelings in a timely manner (Dupin - Bryant, 2004; Easton & Katt, 2005; Mehrabian, 1971; 2007).

These assessments provide timely information to educators about student proficiency on standards and deeper learning skills such as critical - thinking and communications.

Healthy paws was very responsive in their communication with us as well as in getting us the reimbursement checks in a timely manner.

Additional speakers discussed timely practice management topics such as effective use of social media, practice marketing, client communication, and techniques to attract and retain clients and patients.

Please make every attempt to provide contact information that will facilitate easy communication, as we are eager to answer your questions in a timely fashion.

When used as the only means of communication, if there is a lack of timely response (which may depend on the urgency) and no knowledge of a good reason for this delay, ECSCA - RP may assume that the breeder is not interested.

CE: The artisan products have the same standards as [goods from] any other supplier: quality products, timely delivery, good communication.

Starting in 2018 Climate Communication is leading the development of workshops for journalists as part of the National Science Foundation funded project Climate Matters in the Newsroom — which helps journalists on every beat to tell timely, science - based, local climate change stories.

timely responses to communications by email and telephone timely production of documents especially medical counsel for plaintiffs advising their clients about early settlement and realistic expectations counsel for defendants advising their clients to attend mediations with sufficient settlement authority expertise in a particular area of law posturing and egotism on both sides claims for punitive damages where none are warranted under law preparation for significant events such as examinations for discovery and motions accountability for the consequences of steps taken or delayed unnecessary or defensive crossclaims and third party claims by defence counsel regional differences (some local bars are more collegial than others)

This year, the ten planning board members (including yours truly), over the course of 2 1/2 amazing days (March 17 - 19, 2016), have created sixteen exceptionally relevant program tracks including important and timely topics such as security and encryption, social media (both for communication AND discovery purposes), e-discovery, law firm management and marketing, finance, workflows, dashboards, and overall best legal tech practices.

Well - suited for individuals in complex family, financial, and business circumstances, alternative dispute resolution approaches, such as family mediation and family arbitration, offer you the benefits of greater privacy, a less formal process, more control over your outcomes, improved communication, reduced negative impacts on children, more timely settlement, reduced costs, and greater opportunity to preserve your family relationships and arrive at mutually agreeable arrangements.

They include important and timely topics, such as security and encryption, social media (both for communication and discovery purposes), e-discovery, law firm management and marketing, finance, workflows, dashboards, and overall best legal tech practices.

¥ Solid knowledge of patient care procedures ¥ Up - to - date on the latest aesthetic surgery protocols ¥ Adept at managing and tracking inventories ¥ Sound knowledge of peri-operative management methods ¥ Thorough understanding of cosmeceutical products ¥ Ability to address patient needs in a timely courteous manner ¥ Capable of working flexible schedules and varying hours as necessary ¥ Outstanding communications skills

Will you be like the majority of job seekers and simply add these skills to your resume in the form of vague references, such as: «Excellent communication skills with the ability to lead and manage others» or «Capable of completing tasks in a timely manner».?

These accounting analysts are also responsible for carrying out precise and timely application of expenditure and cash receipts and guaranteeing settlement of cash inconsistencies through communication and research with the accounting departments, as well as with internal or external customers.

In my role as Executive Assistant to the Director of Admissions, I have played a key role in ensuring the timely and correct delivery of admissions and acceptance materials, correspondence, and telephone communications with applicants.

Initiated circuit corrective actions as needed in a timely manner with the TROJAN Network Operations Center and the TROJAN Network Communications Centers.

• Conduct contract signing activities for new employees, coordinating expectations, requirements and basic benefits • Track employee evaluation processes and ensure that all evaluations are received in a timely manner • Respond to employees» questions regarding policies and procedures and refer to HR specialists if required • Provide assistance with special projects such as HR events, benefits open enrollment and employee communications • Schedule interviews, perform follow - ups and handle reference checks and personnel changes • Maintain and process documentation and records for the human resource department • Perform initial interview of candidates and provide induction and orientation support to new hires • Resolve conflicts and develop programs that increase employee retention

Maintained accurate records of all communications and interventions and provided timely verbal and written reports to ICM staff as directed by the COO.

youTalk - insurance is fast becoming the go to place for insurance professionals and risk management professionals to get free factual timely information using video as an effective communication method.

Skills • Inbound customer service assistance • General technical troubleshooting • Telephone and verbal communication skills • Experienced computer user • Typing and data entry • Database search strategies • Account data verification • Assessing problems and developing solutions • Offering accurate and timely responses • Product and service background knowledge and speedy referencing • Knowledge retention • Multitasking on phone and computer • Working as part of a team • Active listening • Problem solving • Conflict resolution • Patience • Organization • Emotional stability and reliability • Adaptability

Requirements: - Bachelors degree strongly preferred - Superior communication skills - Strict attention to detail and high level of organization - Patience and ability to adapt to constantly changing situations - Pleasant / engaging phone manner - Balance between enjoying a fun / collegial environment, and maintaining high professional standards / maturity - Must demonstrate immaculate trustworthiness with exposure to highly sensitive personal information - Flexibility is critical - Prompt and timely delivery of projects and maintaining deadlines - Must be available off hours by email or phone as needed; and occasionally additional hours may be required for special projects or events as workload dictates - Proficiency on Microsoft Office Suite / Outlook, Excel, Familiarity with Adobe Suite / Photoshop / Illustrator preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES: Take and prioritize service orders and handle each order in an efficient and timely manner Examine and diagnose problems with air conditioning and heating units for single family homes and perform any necessary maintenance or repairs Interact on a regular basis with Leasing Agents, Maintenance Manager, Portfolio Manager and residents Repair and replace any kitchen appliances that are property of Tricon; to include refrigerators, stoves, washers, dryers, dishwashers and microwaves Perform minor to moderate - level plumbing repairs, to include; toilets, sinks and bathtubs Repair and replace light fixtures, switches, outlets and perform other minor electrical work Repair locks and make other miscellaneous repairs on assigned properties Paint properties Prepare recently vacated properties for new tenants Perform other miscellaneous duties as assigned QUALIFICATIONS: Prior Maintenance experience required Prior customer service experience required Excellent verbal and written communication skills required Ability to work well using mobile office electronic tools and have basic accounting and math skills Knowledge of Yardi preferred Skilled in heating and air conditioning unit repair and maintenance Skilled in repair and maintenance of household appliances, plumbing, and lighting fixtures Ability to work on - call and overtime hours as needed REQUIREMENTS: High school diploma or GED 2 - 4 years of prior multi / single family experience Must have professional communication skills, both verbal and written Must be able to work in environmentally and physically challenging working conditions Must be able to lift objects weighing 50 lbs or more regularly Licensed driver with insured vehicle Have own hand tools

At least 2 years of bookkeeping experience in Professional Services (IT) or Digital Agency Industry Experience working with any form or type of accounting program (i.e. Quickbooks, NetSuite and etc.) Bank reconciliation experience Microsoft Office or / and Gmail experience a must (Google Sheets / Doc) Maintain business insurances Ensure timely processing for semi-monthly payroll Ensure timely processing for commission reports Financial forecasting for end of year projections Budgeting for month to month expenses Keep Track of Sales Commissions / Projects Profitability Excellent communication and interpersonal skills Ability to work in a fast - paced environment Works well under pressure and tight deadlines Experience working as part of a team is a plus Quick learner Self - starter

• Complete all paper work using the office filing system • Retrieve and store data as per requirement • Maintain office supplies inventory and issue timely acquisition demands • Manage inter office communications

* Highlights Timely safety audits... sanitation standards Strong leadership abilities Production procedures * Strong Written and Verbal Communication... Fresh Meats Waterloo, Iowa I started as a production worker boning ham ends on the boneless loin line

HIGHLIGHTS of QUALIFICATIONS * * Over 7 years» experience as office manager * Finger Print Clearance Card * Critical thinking skills with ability to resolve issues in a timely manner * Excellent customer - centered attitude * Proficient in Windows, Spread Sheet, Word processing * Excellent listening and verbal communication skills * Tuberculosis (TB) Card * CPR / First Aid RELATIVE WORK EXPERIENCE SUPER SHOPPER MAGAZINE Office...

Managed the receptionist area, including greeting visitors and responding to telephone and in - person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Maintained and reserved the executive conference room calendar.Managed daily office operations and maintenance of equipment.Ordered office supplies.Coordinated Luncheons for team of 63 employees.

May also work in the Inpatient Pharmacy, as needed.Required Minimum Position QualificationsEducation: High School diploma or equivalentLicense / Certification: Current Pharmacy Technician certificationNational certification from the Pharmacy Technician Certification Board required within six (6) months of obtaining positionPreferred Position QualificationsOne (1) year of outpatient Pharmacy Technician experienceBilingual (English / Spanish) Knowledge / Skills / AbilitiesExcellent written and verbal communication skills with people with diverse backgrounds and all levels with in the organization and in the community.Ability to create and foster a cooperative team work environment.Knowledge of pharmacy operations.Ability to perform accurate and timely data entry regarding medications.Basic computer skills.Knowledge of commonly used prescription drugs including brand / generic names available dosages, frequencies and indications.Meets Queen of the Valley Medical Center's Standards of Behavior including interpersonal communication and professional conduct expectations.Meditech familiarityAbility to have patience with sick and / or aging patients.

Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Interacted with customers and retail buyers to follow - up on shipping statuses and expedited orders.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately.Managed cash stock and inventory balances accurately.Stocked and rotated inventory regularly.

Executive Management Duties & Responsibilities Provide effective solutions to complex issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations, business development tactics and industry competition Identify and develop talent among team members with targeted recruitment, focused training efforts and the promotion of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient business operations, sales and marketing functions, and client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and business development, creating new revenue channels and managing key vendor and client relationships Collaborate in all phases of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand key markets and potential business ventures while ensuring operational efficiency and solid execution of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics Act as a liaison between staff, clients, and other management members to resolve issues in a timely manner

Managed the receptionist area, including greeting visitors and responding to telephone and in - person requests for information.Handled all media and public relations inquiries.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with co-tenants and building management.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations and maintenance of equipment.

Licensed Vocational Nurse (LVN)-- Duties & Responsibilities Provide support to other staff and coordinate all care efforts while acting as primary point of contact to patients Perform frequent patient evaluations, including initial and on - going examinations, monitoring and tracking of vital signs, executing various minor procedures, and both administering and tracking medication use per physician orders for an extensive variety of conditions Alert physicians to any change in condition and raise concerns when necessary through accurate communication Communicate effectively with other medical staff, family members and interested parties to facilitate the efficient treatment of patients as well as ensure the timely information flow Collaborate in the development of treatment plans, providing guidance from point of admission through discharge while utilizing initial and on - going assessments to provide correct medical direction Deliver emotional and informational support to patient, their families, and other interested parties, helping them understand conditions, treatments and potential outcomes Develop and maintain competencies and knowledge of medical techniques, information, conditions, treatments, medications, and potential interactions, participating actively in all continuing education opportunities Utilize and employ knowledge from clinical rotations in MedSurgical, Telemetry, GI, Emergency Room, Post-Partum, Nursery, Internal Medicine, Occupational Medicine, Family Practice and Urgent Care settings Adhere strictly to local, state, and federal health - related laws in the administration of care, the operation and utilization of all medical equipment and procedures, and treatment of patients Address patient and doctor queries, resolving them in an expedited manner

Professional Experience PDT, Inc. (City, ST) 2011 — Present Insert Title • Serve as project manager on a variety of initiatives ensuring cost efficient and timely completion of all goals • Manage team of eight professionals setting timelines, workflows, and budgets • Responsible for preparing weekly punch lists for the team and status reports for senior management • Conduct client communication sessions to evaluate client needs and ensure timely project delivery • Effectively track progress of outsourced resources to minimize risks and costs • Complete all projects under budget and on time despite demanding schedules • Meet all customer expectations resulting in client loyalty, referrals, and a positive company image

Sales and Business Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while assisting in and performing sales presentations, collaborating in business development functions, and both managing and leveraging key business relationships Perform and aid in the execution of needs - based analyses and situational assessments for clients to position most appropriate products and services, generating increased revenue through improved close ratios Collaborate in all phases of strategic planning with management and other sales professionals, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Apply talent among team members with focused communications and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Utilize and work closely with support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word - of - mouth marketing, and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Act as a liaison between clients, vendors, sales and support staff, and executive management

Media Production Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, coordinating news and series production operations and communicating critical and sensitive information with various anchors, producers, reporters, editors, and other relevant parties Oversee the execution of all administrative duties, including personnel coordination, story / VO / intro drafting, live shot review, information analytics / research, and various production planning and logistical concerns Collaborate in all phases of strategic planning with other members of production crew, including topic and information utilization, dissemination strategies, viewer projections, and other relevant metrics Act as a liaison between personnel, vendors, department / unit heads, and other management partners to facilitate information flow, ensure critical and timely communications, and drive operational efficiency Research, develop, and market story ideas to senior production management, providing relevant oversight and administration to all writing, editing, and production tasks, including live - shot management and cut - in production Maintain a strong working knowledge of the all services, equipment, technologies, and other relevant information, including media trends, viewer ratings, story and series development, and general news - related conditions Perform needs - based and situational assessments of policies, protocols, and procedures to improve operational efficiency, manage and optimize program viewership, and best support personnel across production team Facilitate the organization of subject interviews, production shoots, and story development to synthesize all news and series into accurate and effective production successes Identify and utilize talent among team members with the promotion of a performance - based work environment that leverages individual talents for production benefit Provide continuous assessment of production implementation methods, while furnishing oversight and guidance regarding personnel utilization, informational flow, and series organization Manage sensitive news documents, audio / video files and recordings, and information log data in a secure, organized, and professional manner Address key queries and resolve them in an expedited manner, promoting sustained operational efficiency and production success through the supervision of critical and timely problem resolution tasks

Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client base Recruit, train, and direct customer service, sales, technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with support staff and company resources effectively to create the best consumer experience Utilize technical proficiencies and industry knowledge to offer guidance and support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service, technical support, and sales

Non-Profit Program and Operations Coordinator — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various program administration functions, overseeing operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team, including program mission, marketing and public relations, vendor and volunteer management, member services and systems implementation Demonstrate leadership with respect to program direction, fundraising strategies and project management Provide continuous assessment of key considerations, potential issues, and the utilization of available resources, while furnishing oversight and guidance regarding effective donor recruitment and recognition strategies Perform needs - based and situational assessments of policies and procedures to evaluate program effectiveness, improve operational efficiency, manage and reduce costs, and promote both staff and member satisfaction Utilize talent among team members with focused training efforts, effective collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing, relations, administration and program operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Facilitate the effective execution of all related administrative and financial aspects of non-profit management, while analyzing and presenting important information to executives, stakeholders and other relevant parties Ensure the organization and maintenance of relevant information in confidential, secure, and efficient manner as well as adherence to all stated laws, statutes, policies, procedures and guidelines with application in the non-profit arena Support the creation and implementation of organizational marketing and operations strategies while tracking performance versus internal and external benchmarks, focusing on both program growth as well as cost management Develop and maintain a strong working knowledge of related products, services, techniques and relevant tools

Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relevant tools

Business Development Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing technical marketing presentations, overseeing business development functions and both managing and leveraging key business relationships Perform needs - based analyses and situational assessments to position and implement most appropriate services Collaborate in all phases of strategic planning with senior - level management and clients, including budgeting, service strategies, technical considerations, insurance vendor negotiations, revenue projections and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, technical assistance, project management, pricing and industry trends Utilize talent among team members with focused communications and the promotion of a performance - based entrepreneurial environment that leverages individual talents for group benefit Employ support staff to aid in effective marketing and technical client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral marketing and the leveraging of cross-sales opportunities Execute marketing and sales strategies and related promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control and product success Develop and maintain a strong working knowledge of respective products and services and related marketplaces, including regulatory trends, customer demands, home care and infusion considerations, product advances and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions and guidance Act as a liaison between clients, vendors, sales and support staff, and executive management

The Vitamin Shoppe Customer Care Call Center (City, NJ) 10 / 2003 — 6/2007 Technical Product Information Agent / Customer Care Associate • Oversaw all product inquiries and ensured accurate, coordinated corporate responses • Trained, managed, and supported Customer Care team and Retail Communications group • Researched and implemented product information changes with developers and vendors • Provided timely resolutions for client health complaints and product defects • Tracked late or lost shipments and corresponded with mail carriers to remedy errors • Processed returns, freight claims, and other transactions in an accurate manner • Served as liaison with vendors, retail stores, customers, and Better Business Bureau • Performed all duties in a professional, positive, and timely manner

Professional Experience Sharp Communications Services — Ronald Regan National Airport (City, ST) 2007 — Present Project Manager • Serve as lead project manager on key initiatives including the Runway Expansion, Waterside IP Camera, and TSA IP Camera • Responsible for a $ 40 million dollar contract at Ronald Regan National Airport • Achieve project objectives in a timely and cost effective manner through effective management techniques • Direct and negotiate terms with various contractors, subcontractors, and partners • Build and strengthen successful client relationships with the Washington Metropolitan Airport Authority (MWAA) • Utilize technical training to assist in urgent field matters beyond the scope of a project manager's role

Entropic Ltd. (Kildare, Ireland) 12/2007 — 07/2009 HVAC Engineer & Technical Sales • Served as project manager of HVAC and heat recovery equipment design, sales, and installation for large scale commercial and residential applications • Created specifications for ventilation and heat recovery equipment for multiple clients including AVIVA Stadium DKIT Engineering building and Genzyme Waterford • Utilized expertise and communication skills as liaison between customers and suppliers • Trained and supervised sales, customer service, and technical staff ensuring effective operations • Developed proficiencies in computer programs such as AutoCAD and in - house design programs • Employed LEAN techniques to maximize project efficacy in a safety conscious manner • Oversaw stock control, order entry, and timely delivery of products

Passports and Consular Officer — Customer Service Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business operations