Management information is easily captured to
assess law firm performance and provide users with with data.
Not exact matches
When a bank
assesses the risk of a
law firm (putting legal sector exposure /
performance, regulatory and capital requirements to one side), they look to the balance sheet, stability, certainty, security and no surprises — they do not like change!
The guide was created in response to requests from
law firms looking for ways to
assess their diversity
performance.
In this video, Legal Week editor Georgina Stanley talks to legal writer Dominic Carman, the author of Legal Week «s Best Employers Report, which
assesses associate satisfaction with their
law firms and benchmarks
firms»
performance against their competitors.
«It seems very worthwhile, certainly to consultants, to formally
assess the
performance of
law firms, but the
law departments of our country have never acquired the taste...»
But
assessing whether those expectations have been met to the client's satisfaction also requires asking for client feedback, whether by telephone after the matter is concluded, by sending an online survey, or otherwise seeking regular input from clients about
law firm performance.
«
Assessing the
Performance of Client Service Teams,» ZGuide to Leading
Law Firms: Zeughauser Group's 2009 Pocket Guide to The American Lawyer Rankings