The patterns were «normal» variations, says co-author and speech scientist Nassima Abdelli - Beruh of LIU, because the women rarely slipped into vocal fry during sustained vowel tests — prolonged holding of vowels such as «aaa» and «ooo» — a classic way to
assess voice quality and probe for possible disorders.
Essential responsibilities of a Call Center Analyst are monitoring phone calls,
assessing voice quality and product knowledge, making sure representatives follow training scripts, and recording phone calls for monitoring later.