Not exact matches
Working with Hilton team members, Connie
assists with visitor
requests, personalizes
guest experiences and provides travel information to customers.
A dedicated Concierge is on hand to
assist guests with their every
request, currency exchange is available and babysitting can be organised.
While there are no spa facilities available, a situation common to midtown hotels, the concierge will
assist guests with local massage and beauty service contacts upon
request.
Our Belize beach resort services include
guest laundry, room service, concierge services, provisioning, spa services and an on - site dive center and excursions office to help you explore the best of Belize.Our Front Desk is also available to
assist you with any special
requests from 7 a.m. to 8 p.m.
Our personable staff is available 24 hours a day to
assist guests with any
request that they may have during their hotel stay in flagstaff.
Should you need further assistance, our friendly
Guest Service Executives will be more than happy to
assist you on your
request
The Lion Square Lodge Concierge is available to
assist guests with reservations and
requests, from transportation to babysitting to grocery delivery.
Their friendly experienced staff will ensure
guests stay is a pleasant experience and will gladly
assist with any
guest service
request including; transfers, activity and tour bookings, and the complex provides
guest laundry facilities, free wireless broadband and car parking.Real service, real value, real Noosa.
Dispatching
guest requests, Room Service orders, and
assist Butlers over radio communications.
Greeting all
guests in a pleasant non abrasive nature, and
assisting with any needs or special
requests
The duties and tasks that an office assistant has to perform include supervising
guests and informing relevant employee regarding
guest requests for concerned department; maintaining records of
guest visits in visitors» log book, maintaining office phone list to
assist visitors and employees in all communication ways; attending, sorting and diverting incoming calls for forwarding messages to relevant staff and carry out night office duties.
Housekeeping Supervisor 2013 — Present AQUA HOTELS — Bellows Falls, VT • Inspect level of cleanliness and report issues to the management •
Assist in scheduling of staffs according to projected staffing requirements • Respond to
guests»
requests and complaints • Report needed repairs to the maintenance staff • Oversee housekeeping staff to maintain cleanliness of individual rooms and other areas • Coordinate supplies of linen etc. to maintain sufficiency • Report lost and found articles • Maintain linen carts and supplies as necessary
• Set up banquet rooms by ensuring that buffet tables and
guest tables and chairs are properly dusted, cleaned and clothed • Place dishware and flatware on tables in an aesthetic manner • Greet and welcome
guests as they arrive and
assist them in finding the right tables for themselves and family members • Serve water or welcome drinks as soon as guests have sat down • Assist in the setup of buffet table by ensuring that food items are properly placed and that any dish that has run out, is refilled promptly • Ascertain availability of cutlery such as serving spoons and forks on the buffet table • Serve food and beverage items to guests on their tables and fulfil requests for additional servings • Quickly remove dishes as soon as guests have finished eating their course and supply new ones • Clear away soiled dishes and glasses and ensure that they are transported to the kitchen area in a timely manner • Take off dirty tablecloths and replace them with freshly laundered ones • Ascertain that the floor in the banquet area is properly cleaned after each event • Stock up on extras such as condiments and n
assist them in finding the right tables for themselves and family members • Serve water or welcome drinks as soon as
guests have sat down •
Assist in the setup of buffet table by ensuring that food items are properly placed and that any dish that has run out, is refilled promptly • Ascertain availability of cutlery such as serving spoons and forks on the buffet table • Serve food and beverage items to guests on their tables and fulfil requests for additional servings • Quickly remove dishes as soon as guests have finished eating their course and supply new ones • Clear away soiled dishes and glasses and ensure that they are transported to the kitchen area in a timely manner • Take off dirty tablecloths and replace them with freshly laundered ones • Ascertain that the floor in the banquet area is properly cleaned after each event • Stock up on extras such as condiments and n
Assist in the setup of buffet table by ensuring that food items are properly placed and that any dish that has run out, is refilled promptly • Ascertain availability of cutlery such as serving spoons and forks on the buffet table • Serve food and beverage items to
guests on their tables and fulfil
requests for additional servings • Quickly remove dishes as soon as
guests have finished eating their course and supply new ones • Clear away soiled dishes and glasses and ensure that they are transported to the kitchen area in a timely manner • Take off dirty tablecloths and replace them with freshly laundered ones • Ascertain that the floor in the banquet area is properly cleaned after each event • Stock up on extras such as condiments and napkins
Entry level role
assisting guests with check in and check out procedures, responding to quest inquiries and
requests, fielding and resolving
guest complaints, promoting hotel services and facilities, and other tasks.
• Greet
guests as they arrive and depart • Follow up on
guest inquiries • Coordinate and manage
requests for special arrangements • Escort
guests to their assigned rooms • Ensure rooms are serviced appropriately and meals are served accurately and on time • Transport dirty linen to be cleaned • Set up stock and maintain work areas •
Assist other departments in order to provide excellent customer services
The candidate is required to be helpful and
assist the
guests with their
requests.
Assisted with other Film Crew functions and performed other duties as complete ticket purchase transactions by greeting each
guest, identifying what tickets the
guests request, reading a computer screen and operating a keyboard or dispensing manual tickets, completing a credit card transaction or collecting cash and making change accurately
Assist customers of private membership club and their
guest with any and all
request throughout their stay
Assist customers with parking
requests by guiding
guests carefully and efficiently to park their vehicles
Assist guests with supplying them with the items they need from the department * Aid
guests in finding items they are looking for on the sales floor * Take orders and special
requests * Answer the...
• Demonstrated ability to greet
guests friendly and courteously, in sync with the hotel's standards and protocols • Highly experienced in operating courtesy shuttles and handling baggage for tours and / or dispatch purposes • Unmatched ability to recognize returning
guests and welcome and escort them through the facilities • Qualified to store and retrieve luggage and other objects for
guests, in accordance to hospitality standards and procedures • Proficient in ensuring that lobbies, bell closets and work areas are clean and presentable at all times • Highly skilled in safely and efficiently unloading luggage on curbsides, and promptly delivering it to
guests» rooms • Hands - on experience in handling room service
requests and
assisting guests with laundry services • Deeply familiar with maintaining luggage carts and hailing taxis, and
assisting with front desk and housekeeping tasks • Solid track record of efficiently delivering luggage, messages and packages to
guests while maintaining the integrity of all items • Adept at informing
guests of emergency procedures and operation of amenities within the room • Competent in inspecting
guests» rooms for order and adequate supplies and timely providing items on loan to
guests • Proven ability to provide assistance to concierge with her or his duties during busy periods, and manning the front desk as needed
• Hands - on experience in
assisting with and overseeing
guest check in and check out duties by ensuring smoothness and promptness • Effectively able to attend to
guests»
requests to ensure complete satisfaction and return business opportunities • Proven ability to maintain a constant presence in lobbies and other areas of the hotel in a bid to stay approachable • Proficient in creating and implementing staff schedules and ensuring that they are followed properly
• Decreased
guest travel costs by 55 % by incorporating the services of Uber drivers, on specific
requests • Increased the number of corporate accounts from 500 to 700, by indulging in extensive and rigorous marketing activities •
Assisted hotel marketing and promotion teams in creating and implementing marketing campaigns • Coordinated room status updates with the housekeeping department to ensure that rooms are ready on time • Created and maintained records of
guests and staff members in an accurate and confidential manner
• Perform preseason duties such as setting up and
guests rooms for opening • Clean rooms, lounges and bathrooms by vacuuming, sweeping, mopping and washing • Dust and polish furniture and ensure that bathroom supplies are replenished • Clean and maintain hotel common areas such as lobbies and sitting rooms • Make beds and change linen on schedule or on when - needed basis • Gather dirty laundry and arrange for it to be taken to the laundromat • Ascertain that each laundry bag is properly tagged when packed • Return appropriate laundry bag to guestroom when cleaned • Stock and maintain supply rooms and maintain contact with vendors to ensure consistent supply •
Assist guests with reasonable housekeeping
requests and respond to their queries
Assisted guests with any special
requests during their visits.Fostered strong working relationships with all hotel departments.Greeted all
guests in a courteous and professional manner.Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette.
As the enclosed resume indicates, I have hands - on experience in
assisting guests with massage treatment and ensuring that
guest request are being accommodated in a pleasant and polite manner.