As required, I am well versed in
assisting new and existing customers while producing sufficient sales to meet sales targets.
Alltel Wireless, Glen Allen VA 3/2008 — 5/2009 Wireless Sales Consultant
Assisted new and existing customers in selecting and purchasing products and services.
To
assist all new and existing customers of the store or the organization in making informative buying choices regarding products or services sold by the store and at the same time offer speedy resolution to client issues pertaining to defective products or returns and thus maintain a healthy client - store relationship.
Not exact matches
The company also opened a
new Customer Service Center in order to
assist its
new and existing policyholders.
AS a
customer service representative responsible for
assisting customers with establishing
new accounts, coordinating installation appointments, upgrading
existing customers and handling all billing related inquiries.
Assisted existing and new customers with adding to their plans as well as submitting
new lines of service.
The Role involves: * leads generation * Sales: cold calling, field marketing, networking * developing a good understanding of clients, their industry, what they do, their work culture
and environment * maintaining a great relationship with excisting clients * providing out of hours service for the branch's clients * account management * keeping company database up to date with candidates
and client's information
and bookings made * resourcing, reference checking
and registering
new candidates ensuring all legal requirements are met * developing
and maintaining relationships with candidates * advertising vacancies
and matching candidates to available positions * marketing candidates out to
existing company clients *
assisting with payroll The ideal candidate will have: * excellent
customer service
and sale skills * ability to manage
and prioritize your own workload * excellent communication skills both verbal
and written * positive attitude, ambition, high level of commitment to a job
and drive to obtain set goals * ability to work under pressure in a fast paced environment * great people
and problem solving skills * own transport Our Offer: * salary: # 18 000 - # 24 000 per annum * great commission structure * private health care after qualified period of service * employee perks & discounts from some of the UK's biggest brands If this position is for you, submit your CV today!
Assisted customers in opening accounts
and updated passenger information for
new and existing clients
Assisted with training
and developing
existing /
new team members in achieving branch sales goals while maintaining high
customer service quality
As an experienced credit professional with expertise in
assisting customers through all facets of loan applications
and providing exceptional
customer service — while also growing
new revenue streams
and nurturing
existing relationships — I am more than prepared to exceed your expectations for this role.
To acquire the position of a
customer service operator in an organization
and assist the organization in creating
new customers and retaining the
existing ones.
Seeking tech savvy candidate for position
assisting the
customer service team, supporting
new and existing customers, responding to
customer reviews,
and assisting with project related research.
• Track record of
assisting with the realization of the company's maximum profit contribution • Documented success in training staff members
and reviewing their performances by implementing core training programs • Demonstrated ability to procure inventory
and office supplies by creating
and maintaining effective liaison with procurement officers
and vendors • Known for resolving clients» issues
and complaints by staying within the parameters of company protocol • Proven ability to improve
customer relations through implementation of
customer support programs
and initiatives • Effectively able to
assist marketing
and promotion teams with visual merchandising efforts by providing them with logistical
and administrative support • Competent in handling recruiting efforts
and advising store managers of staffing needs
and personnel issues • Proficient in facilitating clear communications between different departments by creating a workable bridge between them • Adept at scheduling product knowledge sessions with various sales representatives to provide them with insight into
new products on
existing product lines • Proven record of proactively building
and maintaining
customer relations with a view to maximize sales • Able to create
and maintain positive work environments for staff members in a bid to retain them • Excellent skills in
assisting managers in organizing, planning
and implementing administrative strategies • Qualified to coordinate office operations by ensuring that schedules
and objectives are met properly
• Demonstrated expertise in influencing
and persuading clients to invest into
new homes by performing marketing duties • Highly experienced in presenting
new homes to prospective clients through effective presentation skills • Proven record of efficiently
and effectively following up on powerful leads
and ensuring that they are converted into business • Effectively interprets, analyzes
and evaluates information relative to selling techniques
and potential home buyer concerns • Exceptional judgement based on determining clients» concerns
and making competent decisions to
assist them in reaching their home buying goals • Deep insight into initiating prospecting
and marketing campaigns to attract
new customers • Qualified to proactively create
and initial rapport with clients
and anticipate their home buying requirements • Track record of demonstrating model homes
and home sites to
customers, focusing on their specific needs
and building up on what is being offered • Hands - on experience in drawing up home buying contracts by keeping within the confines of procedure
and protocol • Highly effective in following up with
existing clients to determine their
new home buying needs
and to ask for referrals • Deeply familiar with explaining principles, interest payments, taxes
and insurance information to ensure that clients are aware of all
new home buying legalities before investing into a deal
• Provided
customers with information
and assistance with product selection • Created
and maintained contact with
existing and potential
customers to derive further /
new business •
Assisted customers in comprehending company policies,
and return
and exchange rules • Provided support to
customers as part of after sales services, ensuring that their satisfaction is made priority • Handled complaints in a proactive manner, ensuring
customer retention, according to company policies
• Make cold calls to prospective
customers and provide them with information on the company's
new products
and services • Contact
existing customers to keep them updated with
new arrivals
and any changes in policies • Greet
customers as they arrive at the store
and provide them with information on location of their desired products •
Assist customers in comprehending product features • Provide information on terms of service, warranties
and claim procedures
WORK EXPERIENCE Mar 2012 — May 2015 Union Mortgages — Wilmington, DE Mortgage Loan Officer • Developed
and maintained contact with business referral sources • Followed up on
new and existing mortgage opportunities • Interviewed
and assisted loan applications with the process • Obtained
and evaluated pertinent documents including reports
and appraisals • Achieved preset production goals • Oversaw
and ensured completion of all mortgage loan applications • Provided exceptional
customer services at all times • Liaised with local referral networks
Lawn Care Technician — Turf Tech., Uxbridge, MA 2007 Provided total lawn care services to all
existing client base
and assisted in garnering
new clients when onsite at
customer's property.
• Track record of effectively analyzing
customer buying patterns
and predicting correlating future trends • Deep familiarity with managing plans for stock levels
and effectively reacting to changes in demands
and logistics • Highly experienced in maintaining fruitful relationships with
existing vendors
and suppliers
and sourcing
new ones for future liaison • Exceptionally well - versed in liaising with different departments including merchandising
and sales to ensure that all buying
and projection requirements are fulfilled • Competent at providing input in promotional activities
and visual merchandise setups • Effectively able to research
and present
new product ranges to retail managers • Focused on researching
and developing product assortments in sync with the demands of retailers
and customers • Qualified to maintain
and monitor purchase orders, shipping, reorders
and markdowns • Hands - on experience in creating periodic reports
and recaps in order to support merchandising strategies • Demonstrated expertise in selecting products that appeal to
customers and meet their expectations • Fundamental comprehension of the statistical components of business such as selloffs, WOS
and MD percentages • Able to prioritize tasks in order to balance both immediate
and long term needs of the buying process • Proficient in
assisting buyers with determining appropriate adjustments such as markdowns, delivery changes
and price negotiations
• Develop sales
and marketing strategies for
existing customers based on provided knowledge • Contact
new customers through marketing efforts such as lead generation
and cold calling • Market
new products
and services to
customers by providing them with information on features
and warrantees •
Assist customers in choosing the right products and provide them with information on delivery options • Load customers» packages on company provided trucks or vans and map out appropriate routes • Confirm that customer loads are accurate before leaving for delivery • Drive delivery vans or trucks to customers» houses / offices and ensure that deliveries are done in a timely manner • Deliver packages, take payments and provide receipts to customers • Respond to customers» complaints and provide appropriate responses • Indulge in promotional activities and assist customers in taking full advantage of deals and dis
Assist customers in choosing the right products
and provide them with information on delivery options • Load
customers» packages on company provided trucks or vans
and map out appropriate routes • Confirm that
customer loads are accurate before leaving for delivery • Drive delivery vans or trucks to
customers» houses / offices
and ensure that deliveries are done in a timely manner • Deliver packages, take payments
and provide receipts to
customers • Respond to
customers» complaints
and provide appropriate responses • Indulge in promotional activities
and assist customers in taking full advantage of deals and dis
assist customers in taking full advantage of deals
and discounts
• Made outbound calls to
existing and new customers to provide them with information on the company's products
and services • Generated leads
and provided detailed information of them to call center agents / sales agents to follow up on • Compiled lists of
existing customers that may be interested in upgrading their products
and / or services •
Assisted call center agents in resolving issues by providing them with insight on resolutions
• Act as the first point of contact for
customers or users looking for solutions to their information technology problems • Coordinate
and schedule information technology support through tickets • Review incoming tickets
and determine priorities by figuring out which ones need the most help • Respond to tickets by providing step by step guides or asking for additional information • Communicate with
customers to keep them in the loop about service ticket progress • Interview
customers directly or over the telephone to acquire details of problems with their computers or peripherals •
Assist customers by working out reasons for faults
and explaining why they transpired • Troubleshoot software
and hardware issues including license problems, file corruption
and component malfunction • Set up
new computer systems
and peripherals
and upgrade
existing ones • Install
and configure operating systems
and monitor
and maintain networks
and systems • Set up
new user accounts
and profiles
and handle any corresponding password issues • Resolve incidents with peripherals such as printers, copiers
and scanners • Track daily performance of systems
and conduct analysis in order to improve system performances
Greeted
customers at the counter
and assisted them with opening
new accounts or making changes to
existing accounts
In this role, you may also complete claim processing functions for
new and existing claims, answer emails, or
assist agents
and customers.
Provide exceptional service at all times Review
and assist with Auto Insurance coverage and billing needs Process transactions and proactively provide recommendations based on customer needs Interprets and understand policy contracts and needs to implement resolutions (Assist sister department) Process «First Notice of Loss» capture new claims and services existing claims Explain and frame updates and expectations for customers on when claims updates would be pro
assist with Auto Insurance coverage
and billing needs Process transactions
and proactively provide recommendations based on
customer needs Interprets
and understand policy contracts
and needs to implement resolutions (
Assist sister department) Process «First Notice of Loss» capture new claims and services existing claims Explain and frame updates and expectations for customers on when claims updates would be pro
Assist sister department) Process «First Notice of Loss» capture
new claims
and services
existing claims Explain
and frame updates
and expectations for
customers on when claims updates would be provided.
452, California, Florida & Tennessee Responsible Managing Employee for State Contractors License a. Tennessee Responsibilities included: * Develop
and maintain
existing and new customer relations b. Job costing / Staffing c.
Assist with
new project start ups d.
Customers Charter Communications, Cox Cable, Comcast & Knoldgy Communications PAGE: 4 1948 338 e. Review, prepare
and maintain quarterly construction budgets by proj...
The Atlanta Daily World (Atlanta, GA) 10/2001 — 07/2004 Office Manager • Collaborated with marketing manager to create positive marketing
and promotional partnerships on a local
and national level, including the integration
and utilization of various media relationships • Supervised
and directed classified sales department in the maintenance of
existing clientele
and generation of
new customers, outlining departmental sales goals
and tracking associate progress versus established benchmarks • Implemented numerous subscriber promotions
and sales campaigns while targeting key newsstands to grow subscriber base
and issue sales, supervising members of the circulation team to ensure distributor, vendor,
and client satisfaction • Managed various accounting functions to promote accurate billing to advertisers, newsstands, subscribers,
and distributors on a weekly
and monthly basis •
Assisted team with proofreading functions on production day in addition to critiques of the layout
and design of classified pages, focusing on paid advertisement placement, content accuracy,
and overall appeal • Coordinated Atlanta Daily World sponsorships with the Georgia Statewide Spelling Bee, the City of Atlanta Camp Best Friend paper program,
and the organizations» 75th anniversary celebration • Oversaw the execution of critical office
and operational functions
Sales Manager — Duties & Responsibilities Experienced manager with a background in sales, marketing, team training,
and customer service Recruit, train,
and direct staff ensuring they understand the brand
and adhere to company policies
and procedures Set
and strictly adhere to departmental budgets
and timelines Design
and implement comprehensive marketing campaigns
and all collateral materials Enhance brand awareness among target demographics by 74.9 % resulting in increased revenue Spearhead creation
and launch of internet sales initiatives Increase
new business by 37 % through effective networking, in person sales,
and cold calling Set company sales records by increasing sales from $ 200,000 to $ 11,000,000 Consistently recognized with company awards for excellence in management, sales,
and service Conduct research on prospective leads
and existing clients to
assist in developing sales strategies Craft effective sales presentations
and proposals, tailoring them to clients based on their specific needs
and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop
and lead training in
customer service
and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports,
and other pertinent data Build
and strengthen relationships with key clients, partners,
and community leaders Provide exceptional
customer service resulting in client satisfaction
and repeat business Serve on multiple strategic planning committees to guide business development initiatives Represent company brand with poise, integrity,
and positivity
Financial Manager — Duties & Responsibilities Manage daily operations, sales,
and customer service activities for multiple financial institutions Oversee company expansion
and branch openings in
new markets
and territories Manage client assets in excess of $ 285 million across a wide range of investment vehicles Design
and implement professional development
and employee recognition programs Consistently meet or exceed sales goals through networking, cold calling,
and other tactics Represent company brand with poise, integrity,
and positivity Develop a rapport with
customers and orient them to various products
and services Encourage high
customer retention by maintaining friendly, supportive contact with
existing clients Study internal literature to become an expert on products
and services Conduct research on prospective leads
and existing clients to
assist in developing sales strategies Craft effective sales presentations
and proposals, tailoring them to clients based on their specific needs
and styles Negotiate
and execute contracts with C - Level decision makers Maintain records of site visits to potential
and existing clients to
assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train,
and direct staff ensuring they understand the brand
and adhere to company policies
and procedures Maintain comprehensive records detailing pricings, sales, activities reports,
and other pertinent data Strictly adhere to budgets
and project timelines
Business Manager — Duties & Responsibilities Responsible for daily operations, sales,
and customer service for a variety of businesses Recruit, train,
and direct staff ensuring they understand the brand
and adhere to company policies
and procedures Consistently meet or exceed sales goals through networking, in person sales,
and other tactics Represent company brand with poise, integrity,
and positivity Create
and implement successful advertising campaigns to generate
new business Analyze market trends, consumer behavior,
and craft sales strategies Develop a rapport with
customers and orient them to various products
and services Encourage high
customer retention by maintaining friendly, supportive contact with
existing clients Study internal literature to become an expert on products
and services Conduct research on prospective leads
and existing clients to
assist in developing sales strategies Craft effective sales presentations
and proposals, tailoring them to clients based on their specific needs
and styles Design
and administer sales
and customer service training for
new team members Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports,
and other pertinent data Set
and strictly adhere to budgets
and schedules
Sales Manager — Duties & Responsibilities Experienced sales manager with expertise in sales, marketing,
and customer service across a variety of industries Recruit, train,
and direct staff ensuring they understand the brand
and adhere to company policies
and procedures Set
and strictly adhere to departmental budgets
and timelines Consistently exceed sales goals through networking, in personal sales, cold calling,
and other tactics Increased
new account generation
and sales by 300 % within one year at Decisionmark Recognized
and promoted for exceptional sales results, team management,
and customer service Conduct research on prospective leads
and existing clients to
assist in developing sales strategies Craft effective sales presentations
and proposals, tailoring them to clients based on their specific needs
and styles Collaborate with junior level sales people to develop action plans to govern their performance Develop
and lead training in
customer service
and sales best practices resulting in enhanced team skill sets Maintain comprehensive records detailing pricings, sales, activities reports,
and other pertinent data Build
and strengthen relationships with key clients, partners,
and community leaders Provide exceptional
customer service resulting in client satisfaction
and repeat business Proficient in Photo Shop, SalesForce.com, Microsoft Office Suite,
and other computer software Represent company brand with poise, integrity,
and positivity
Sales Manager — Duties & Responsibilities Responsible for daily operations, sales, technical support,
and customer service for wireless retail business Consistently meet or exceed sales goals through networking, cold calling,
and other sales tactics Represent company brand with poise, integrity,
and positivity Develop a rapport with
customers and orient them to various products
and services Encourage high
customer retention by maintaining friendly, supportive contact with
existing clients Study internal literature to become an expert on products
and services Interact with support staff
and company resources effectively to create the best consumer experience Conduct research on prospective leads
and existing clients to
assist in developing sales strategies Craft effective sales presentations
and proposals, tailoring them to clients based on their specific needs
and styles Design
and administer sales,
customer service,
and technical support workshops for
new team members Negotiate
and execute contracts with C - Level decision makers Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train,
and direct staff ensuring they understand the brand
and adhere to company policies
and procedures Maintain comprehensive records detailing pricings, sales, activities reports,
and other pertinent data Strictly adhere to budgets
and schedules Provide administrative assistance including phones, data entry,
and recordkeeping as needed