Assisted other members of the staff with their coding changes and testing.
Not exact matches
When I took on my new role in the school, which involved using and analysing data and
assisting other staff members to do the same, I knew that it would be important to ensure I upgraded my skills and develop a good understanding
of the current research to be able to put it into practice.»
Assist in promoting the participation
of students, parents, and
other members of the
staff in Acero Schools - initiated activities.
In order to offer emergency services on a regular basis, we have a team
of qualified veterinarians available; our veterinary technicians and
other staff members are also here to
assist our doctors in providing outstanding care for you and your pet.
Staff assistants are responsible for the general maintenance and cleaning of the facility and surrounding grounds in addition to basic patient care and assisting other staff members with routine t
Staff assistants are responsible for the general maintenance and cleaning
of the facility and surrounding grounds in addition to basic patient care and
assisting other staff members with routine t
staff members with routine tasks.
Where a
member of staff of one Registry is not available, a
member of staff of the
other Registry will try to
assist.
The Trusted Choice ® Disaster Relief Fund is available to
assist members and their
staff in the event
of unrecoverable losses caused by a hurricane or
other natural disaster.
How do I handle requests for such references?Thank you so much for your help!CherylCHERYL M. EARLE3407 Old Dobbin Road, Montgomery, Alabama 36116 - 1903Home Phone: 334-215-3706 Cell Phone: 334-233-2631 Fax: 334-273-0477 E-mail:
[email protected] position managing legal discovery and document review with opportunity to
assist attorneys with civil litigationBAR ADMISSIONAlabama State Bar, 1999LAW - RELATED EXPERIENCELaw Firm, AlabamaResearch Attorney for Special Projects, Mass Torts Department, November 2001 — February 2008 • Managed Multi-District Litigation (MDL) Document Depository (September 2002 to February 2008) o Reviewed more than 1 million pages
of evidentiary documents for litigation purposes and for inclusion in electronic databaseso Coordinated document review assignments with attorneys at local depository and at
other sites across the USo Retrieved, reviewed and coded documents in Concordance and Summation legal databaseso Prepared memoranda and spreadsheets providing detailed analysis
of discovery materials • Aided attorneys and support
staff with processing and preparation
of personal injury claims and litigationo Conducted legal research and drafted pleadingso Conducted supplementary online research for additional documents and information pertinent to litigationo
Assisted with preparation
of correspondence to clients and referring attorneyso Contacted clients for additional information needed in case preparation, litigation, and potential settlementso Prepared and input case intakes and referrals into databaseLaw School, AlabamaStudent Intern, Alabama Disabilities Advocacy Program (ADAP), August 1996 — June 1997 • Participated in law school clinical program under third - year law student practice rule (as authorized by Alabama Supreme Court) o
Assisted attorneys and advocates in cases involving mentally ill patients confined to state mental health facilitieso Interviewed clients in person (at state facilities) and over the phoneo Worked with clients, attorneys, and social workers to investigate and resolve issues concerning involuntary confinement and treatmento Aided in legal research on an appellate brief submitted to the U. S. Court
of Appeals for the Eleventh Circuit (ruling granted in favor
of our client) Faculty Research Assistant for Library Services, Bounds Law Library, March 1996 — June 1997 • Prepared research and teaching materials for law school faculty; worked 20 hours per week while matriculating 10 - 15 hours per semester) o Investigated copyright issues related to procuring and reproducing texts for academic useo Conducted legal research using WESTLAW, LEXIS and the InternetADDITIONAL RELEVANT EXPERIENCEManufacturing Company (MC), Montgomery, AlabamaAdministrative Assistant and Cost Analyst, Materials Purchasing Department, April 1999 — September 2001 •
Assisted materials buyers in negotiating and preparing commodities contracts between raw materials suppliers and MC for manufacturing plants in the US and Mexicoo
Assisted Legal Department at MC's corporate headquarters with coordination and preparation
of documents for litigationo Notified and educated suppliers about MC's freight - on - board policy and its corresponding Uniform Commercial Code (UCC) provisions; result was the reduction
of freight claims for both the company and its supplierso Prepared contracts and purchase orders for raw materials and capital projects involving plant maintenanceo Solicited price quotations from current vendors and established Excel spreadsheet format which simplified quote submission process and allowed MC to track and compare usage volumes and costs over timeo Prepared and analyzed cost reports used by materials buyers and production planners in purchasing decisions, including cost reductions, materials consolidation, and selection
of vendorso Acted as liaison between vendors and the Purchasing, Transportation and Accounting Departments on issues concerning inbound freight, commercial carriers, and payment terms for commodities, resulting in reductions in freight costs and greater payment discounts for raw materialso Established online databases and printed directories for the Purchasing Department, allowing buyers to have easier and faster access to current vendor informationo Completed Year 2000 (Y2K) compliance project, which involved data collection and communication with MC's past, present, and potential materials suppliers and service providersNot - For - Profit Organization, AlabamaAdministrative Assistant, Combined Federal Campaign, September 1998 — January 1999 • Aided Campaign Director with 1998 Federal Campaigns (CFCs) in City 1 and City 2, which together generated nearly $ 700,000 for more than 1,000 local, national and international charitieso Prepared weekly reports on donations using WordPerfect, Microsoft Word, Excel and dBase IVo Wrote script for Talent Showcase at City 1's 1998 CFC Kickoffo
Assisted Director with merger
of the City 1 and City 2 CFCs in 1999Regional Bank, AlabamaAdministrative Assistant, Year 2000 (Y2K) Department, March — June 1998 • Worked with Vice President
of Corporate Projects on short - term project for the bank's Y2K Departmento Analyzed and processed data on Y2K readiness for all branches
of Bank throughout the southeastern USo Organized meetings for personnel
of Banko Communicated with vendors
of computer hardware, software, and office equipment to request information on Y2K complianceo Prepared compliance files for Federal Reserve auditso Prepared in - house memoranda and reports using Microsoft Word and ExcelRecord / Music Promotion Company, AlabamaRecord Pool Co-Founder; Office Manager, September 1990 — December 1991 • Co-founded record pool to enhance promotion
of music in Alabama and the southeastern USo Procured and distributed records from major and independent labels for club, radio and mobile disc jockeyso Coordinated jointly sponsored promotional events with record companies, radio stations and clubso Designed, wrote, and published bi-weekly reports and brochures to inform the music industry
of the progress and popularity
of music and performers in the region, with specific focus on the Alabama music sceneMajor University, AlabamaGraduate Research Assistant, AUM Department
of Marketing, June 1989 — August 1990 • Worked 13 - 20 hours per week as a research assistant to Marketing faculty while carrying a full course load in the MBA programo Analyzed consumer surveys used in academic researcho
Assisted Conference Chairperson with coordination for Atlantic Marketing Association (AMA) annual meeting (October 1989) o Co-authored five - year index and classification
of AMA Proceedings (published Fall 1991) EDUCATIONLaw School, AlabamaJuris Doctor (JD), 1997 • Scholarshipso Seybourn H. Lynne Scholarship, 1996 - 97o Dexter C. Hobbs Memorial Scholarship, 1995 - 96o E. W. Godbey Memorial Scholarship, 1994 - 95 • Honorso Who's Who Among American Law School Students, 1996 - 94o Arthur Davis Shores Award, 1997 • Activitieso Frederick Douglass Moot Court Team Manager, 1996 - 97 Southern Regional Competition, Second Place National Competition, Eighth Placeo John A. Campbell Moot Court Competition, Spring 1996o Black Law Students Association Delegate, BLSA National Convention, 1997 Co-Chairperson, Public Relations Committee, 1996 - 97 Chairperson, Public Relations Committee, 1995 - 96 BLSA President's Award, 1996 and 1997o American Bar Association, 1996 - 97 Entertainment and Sports Industries Forum Intellectual Property Section Law Student Divisiono LAWS Student Group Leader, 1995 - 96Major University, AlabamaMaster
of Business Administration (MBA), 1990Bachelor
of Science in Business Administration (B.S.B.A.), 1988 (Major: Marketing — Advertising and Promotion Track) • Honorso Dean's List • Activitieso National Student Advertising Competition Team, 1988 - 90 Seventh District Competition: Third Place, 1990o Marketing Club, 1987 - 90 Vice President — Career Development, 1988 - 89o Public Relations / Advertising (PR / AD) Club, 1988 - 90 Charter
Member, 1988 Active in fund - raising and membership driveso Theater Guild, 1988 - 90 Screening Committee, 1989REFERENCESAvailable upon request
Their duties usually include gaining cooking and kitchen experience, developing skills while moving from one kitchen station to another, preparing food,
assisting senior chefs, and communicating with the
other members of the kitchen
staff.
Professional Development:
Assisted in the professional development
of other staff members, local community groups and individual leaders through creating and conducted training curriculums.
• Greet new and existing clients and inquire into their needs for salon services • Provide information regarding services and associated prices provided by the salon •
Assist clients in determining the type
of service that will suit them and ensure an appropriate
staff member is assigned to them • Schedule appointments with clients over the telephone and in person and send reminders a day earlier • Engage clients in conversation with a view to sell them the salon's retail products •
Assist in conflict resolution with a view to retaining clients and repeat business • Create and display information
of the salon's services and products in display windows •
Assist with hair styling and
other salon services in the event
of staff shortages • Ascertain the cleanliness
of the reception area and ensure that proper inventory
of salon supplies is maintained
CAREER HIGHLIGHTS • Hired over 300 new
staff members in 2012 - 13 with a retention rate
of above 85 % for the year •
Assisted HR Manager in revising the company policy manual in coordination with
other staff members • Successfully coordinated numerous HR events for the
staff including «Employees Annual Achievements Day», multiple guest speaker sessions, seminars, conferences, training, employee retreats, etc. • Awarded for increasing retention rate from 60 % to 85 % on the «Employees Annual Achievements Day 2012»
Assists with specialized or difficult work activities
of subordinates or
other staff members, such as mileage and travel / training requests and submittals.
RELEVANT EXPERIENCE Provide key identification
of student needs and collaborate with
other staff members to assess and
assist students solve health, attitude and behavioral issues.
HIGHLIGHTS
OF QUALIFICATIONS • Assisted in creating an educational setting that incorporates individual as well as collaborative learning experience for children • Highly proficient in working with staff of other departments to perform job duties during special events and functions • Exhibits exceptional communication skills with children, parents and other staff members • Special talent for encouraging children's positive self - image; supporting individuality, creative expression and independence • Demonstrated ability to maintain and promote a hygienic and safe classroom environme
OF QUALIFICATIONS •
Assisted in creating an educational setting that incorporates individual as well as collaborative learning experience for children • Highly proficient in working with
staff of other departments to perform job duties during special events and functions • Exhibits exceptional communication skills with children, parents and other staff members • Special talent for encouraging children's positive self - image; supporting individuality, creative expression and independence • Demonstrated ability to maintain and promote a hygienic and safe classroom environme
of other departments to perform job duties during special events and functions • Exhibits exceptional communication skills with children, parents and
other staff members • Special talent for encouraging children's positive self - image; supporting individuality, creative expression and independence • Demonstrated ability to maintain and promote a hygienic and safe classroom environment
SQA Lead who mentored 6 people, including directing and checking the work
of less experienced QA testers,
assisting junior
staff members by mentoring or training to develop their skills,
assisting with the gathering
of test metrics to assess progress and quality, reporting status
of assigned work and performing
other tasks as necessary
• Highly experienced in interviewing patients and families to derive information regarding medical histories and past surgeries • Hands - on experience in determining patients» suitability for required surgical procedures by conferring with medical
staff members in details • Demonstrated expertise in deciphering the need for preoperative tests such as MRS and bone scans • Qualified to juggle surgeons» schedules to fit in emergency synergies and procedures • Competent in following up with labs and radiology departments to expedite teat results • Deeply familiar with creating and maintaining effective liaison with insurance companies to obtain coverage and claim information • Proven ability to
assist patients in filling out admission and insurance forms, with special focus on accuracy and legibility
of information • Track record
of effectively and efficiently coordinating post-surgery appointment in a bid to ensure patient health and wellbeing • Deep insight into interacting with patients» physicians and
other staff members, both within the facility and at outside clinics to provide accurate, timely and responsive information • Highly skilled in creating consent forms and ensuring that patients and families fill them out and sign them prior to scheduled surgeries • Excellent skills in performing surgery related surgical procedures including answering telephones, maintaining records and accounts and fulfilling equipment requirements • Special talent for handling surgery related payments and insurance processing duties
In addition to this, I am responsible for
assisting other technicians and medical
staff members in understanding the use and operation
of medical equipment, and have been handling both repair and maintenance on assigned equipment.
Greet customers as they arrive at the store and provide them with information about products and / or services Respond to customers» complaints and resolve their issues Take payment in exchange
of items sold Bag, box and wrap purchased items Identify prices
of goods using memory or scanner Enter transactions in the cash register and provide customers with the total bill Sort and count currency and coins Issue receipts and change to customers Count money at the end and beginning
of each shift Process exchanges and refunds Ensure that all checkout counters have enough cash Process credit card and check payments Weigh items and determine prices
of the same Issue trading stamps and gift cards Perform the duties
of customer service representative when required Maintain periodic sales reports and spreadsheets
Assist in stocking shelves, rotating merchandise and marking prices Ensure management
of daily cash accounts Maintain periodic transaction reports Ensure maintenance
of check out areas Resolve customer complaints in a proactive manner Open and close tills Train
other staff members to work as cashier Maintain knowledge
of store inventory and sales activities Keep the work area tidy and clean.
United States Army (Various Locations) 2/1992 — 5/1997 Training Supervisor — Fort Hood, TX (5/1996 — 5/1997) • Supervised a
staff of over 20 safety and security officers in all daily operational, administrative, and
other relevant functions • Coordinated all monthly
staff meetings in an organized and efficient manner • Provided relevant oversight and execution to the preparation and development
of the annual report for the program •
Assisted members of senior management with various
other duties as assigned
Sales and Business Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while
assisting in and performing sales presentations, collaborating in business development functions, and both managing and leveraging key business relationships Perform and aid in the execution
of needs - based analyses and situational assessments for clients to position most appropriate products and services, generating increased revenue through improved close ratios Collaborate in all phases
of strategic planning with management and
other sales professionals, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment
of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, prospecting techniques, client service, pricing, and market trends Apply talent among team
members with focused communications and the promotion
of a performance - based entrepreneurial environment that leverages individual talents for group benefit Utilize and work closely with support
staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, word -
of - mouth marketing, and the leveraging
of cross-sales opportunities Create and implement marketing and sales strategies and promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation and cost control Develop and maintain a strong working knowledge
of respective products, services, and related marketplaces, including pricing and regulatory trends, customer demands, competitor strategies, and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions, and guidance Act as a liaison between clients, vendors, sales and support
staff, and executive management
Investigations and Law Enforcement — Selected Duties & Responsibilities Build and implement investigations programs and security solutions to enable effective organizational administration, threat detection / elimination, conflict / issue resolution, and
other critical discovery functions Utilize various technical applications, including cameras, A / V equipment, transmitters, recorders, and bugs, to generate valuable information and isolate parties responsible for criminal and civil malfeasance Create issue and security reports to enable development
of new policies and procedures aimed at preventing further wrongdoing and protect valuable resources team Integrate investigative principles into corporate strategic mission, ensuring management and program accountability, proactive prevention
of discrimination, case efficiency, and legal analysis Perform security and crime analyses
of firm infrastructure against related compliance requirements as well as on - going vulnerability assessments to continuously mitigate risk Develop investigatory standard documents to serve as guide and rules resources to promote fair and legal probes Supervise related departmental
staff, including performance plan development and assessment, technical oversight, personnel recruitment and training,
staff discipline, and
other pertinent functions Work as a
member of the corporate incident response team in the execution
of all related tasks, including incident response plan development, damage minimization, resource restoration, and firm integrity protection Communicate all issues and user feedback to
members of management, law enforcement professionals, and
other interested parties, generating situational reports and follow - up recommendations based on investigatory results Maintain a strong working knowledge
of all software, hardware, applications, techniques, trends and
other critical tools which aid in effective investigation React quickly based upon limited and confidential information, drawing upon extensive police and military experience in tense, complicated situations Collaborate in the preparation
of necessary legal documents, including search and arrest warrants
Assist management with various
other duties as assigned
Office Manager — Duties & Responsibilities Manage office operations for a variety
of businesses and not for profit institutions Serve as trusted advisor to senior leadership and
member of various advisory committees Train and supervise large
staffs ensuring they understand the brand and adhere to corporate protocols Build and strengthen professional relationships with clients, partners, vendors, and senior leadership Set and strictly enforce departmental budgets and project timelines ensuring efficient operations Create and oversee various fundraisers including all logistics, staffing, and marketing Design and implement employee development curriculum enhancing team morale and skill sets Perform human resource functions including recruitment, discipline, termination, and benefit administration Represent the company at public speaking engagements building community respect and goodwill Responsible for material procurement valued in excess
of $ 10 million and an additional $ 20 million in inventory Reduce yearly operational costs by more than $ 1 million through effective management techniques Negotiate and administer contracts with vendors and partners ensuring favorable and profitable conditions Oversee all corporate hardware and software purchases, database management, and
other IT functions
Assist with marketing, sales, and customer service initiatives resulting in significant revenue gains Maintained accurate and secure client records, sales reports, and
other pertinent data Represent company brand with poise, integrity, and positivity
The Spa / Caravail's Day Spa (Columbus, GA) 3/2003 — 9/2003; 8/2007 — 10/2008 Massage Therapist • Supervised a
staff of over 20 safety and security officers in all daily operational, administrative, and
other relevant functions • Coordinated all monthly
staff meetings in an organized and efficient manner • Provided relevant oversight and execution to the preparation and development
of the annual report for the program •
Assisted members of senior management with various
other duties as assigned
Customer Service Supervisor Duties & Responsibilities Create training / development plans for
staff and service team
members, providing on - going performance feedback Provide continuous assessment
of service associates, while furnishing oversight and guidance regarding effective issue resolution and customer management techniques Interact with customers in a professional manner to improve the client experience Perform need - based client assessment to provide effective solution Generate referrals and consistent repeat business through effective service Maintain a strong working knowledge
of the product and respective marketplace Address client queries and resolve customer issues in an expedited manner Act as a liaison between clients and
other staff members and departments Manage phone systems, and direct incoming calls to their appropriate channels Provide on - site support to
other staff and coordinate all daily business efforts
Assist managements with various duties as assigned
Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency
Assist in the execution
of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and
members of company management, acting as a liaison between customers and all
staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge
of company products and services, respective marketplace, competitor strategies, industry regulations, and
other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new
staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment
of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and
other related constraints Utilize various technology applications to drive customer service and administrative processes
Assist management team and senior department
members with various
other duties as assigned
Business Manager — Duties & Responsibilities Manage multiple technology companies ensuring effective, efficient, and profitable operations Design and implement sales and marketing strategies, campaigns, and collateral materials Recruit, train, and direct sales and customer service teams resulting in significant company revenue Consistently meet or exceed sales goals through networking, cold calling, and
other tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with support
staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to
assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Conduct public relations activities and attend relevant events, fairs, and conferences Negotiate and execute contracts with C - Level decision makers Maintain records
of site visits to potential and existing clients to
assist in assessing their future needs Collaborate with junior level sales people to develop action plans to govern their performance Maintain comprehensive records detailing pricings, sales, activities reports, and
other pertinent data Oversee accounting activities including budgets, accounts payable / receivable, and tax filings Prepare and present periodic financial reports to fellow
members of senior leadership
Professional Experience The Red Lion (Boise, ID) 9/2009 — Present Accounts Receivable Administrator • Oversaw accounts receivable department for three company properties • Reconciled financial records ensuring accurate and profitable operations • Managed junior team
members and administrative support
staff • Authored and presented financial reports to senior leadership • Aided in the creation and implementation
of company budgets •
Assisted various accounting departments with analysis and guidance • Participated in company audits offering records, analysis, and support as needed • Interacted with senior leadership, legal counsel, and
other key figures • Skilled in accounting best practices and legal compliance
Operation Supervisor
of Switching and Technical Control Facilities — Camp Red Cloud (2/1992 — 8/1993) • Supervised a
staff of over 20 safety and security officers in all daily operational, administrative, and
other relevant functions • Coordinated all monthly
staff meetings in an organized and efficient manner • Provided relevant oversight and execution to the preparation and development
of the annual report for the program •
Assisted members of senior management with various
other duties as assigned
Business Manager — Duties & Responsibilities Responsible for daily operations, sales, and customer service for a variety
of businesses Recruit, train, and direct
staff ensuring they understand the brand and adhere to company policies and procedures Consistently meet or exceed sales goals through networking, in person sales, and
other tactics Represent company brand with poise, integrity, and positivity Create and implement successful advertising campaigns to generate new business Analyze market trends, consumer behavior, and craft sales strategies Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Conduct research on prospective leads and existing clients to
assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients based on their specific needs and styles Design and administer sales and customer service training for new team
members Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Maintain comprehensive records detailing pricings, sales, activities reports, and
other pertinent data Set and strictly adhere to budgets and schedules
Director
of Nursing — Duties & Responsibilities Manage nursing departments for private and public institutions across a number
of specialties Skilled in orthopedics, neurology, medical, surgical, and geriatrics Train, schedule, and supervise junior nursing
staff ensuring compliance with applicable standards
of care Set and strictly adhere to departmental budgets ensuring cost effective operations Maintain working knowledge
of current medical technology, procedures, and standards
of care Utilize management expertise to enhance patient care while cutting extraneous expenses Oversee patient scheduling, admission, evaluation, and discharge Provide professional and courteous communication with patients and family
Assist attending physicians with patient evaluation, monitoring, and implementation
of medical care plans Monitor patient condition, chart progress, administer medications, and perform routine procedures Educate patients and family
members in healthy lifestyles and disease management Offer guidance and support to junior nurses, lab technicians, and medical technologists Oversee confidential patient information, customer service, phones, and
other administrative functions as needed Manage company inventory replenishing medical and office supplies as needed Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and dedication to high quality patient care
United States Army National Guard (Cleveland, OH) 12/1998 — 3/2005 Maintenance Control Operation Supervisor • Supervised a
staff of over 20 safety and security officers in all daily operational, administrative, and
other relevant functions • Coordinated all monthly
staff meetings in an organized and efficient manner • Provided relevant oversight and execution to the preparation and development
of the annual report for the program •
Assisted members of senior management with various
other duties as assigned
Passports and Consular Officer — Customer Service Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team
members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge
of related procedures, regulations and legal applications with respect to the administration
of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization
of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution
of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point
of contact to guests as well as ensuring the placement
of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based
staff in relation to complex consular matters, including official meetings and functions Maintain security
of and access to sensitive information, systems and
other data Provide phone coverage as needed as well as manage various forms
of critical correspondence
Assist mid - and senior - level management with various
other duties as assigned to facilitate efficient administrative and business operations
Professional Experience The Newark Museum (Newark, NJ) 07/2004 — 12/2011 Management Analyst / Assistant to the Chief Operating Officer • Managed the daily operations, budgeting, and strategic planning
of the Office
of the Chief Operating Officer • Interfaced with Museum
staff, Board of Trustees, and proprietary and regulatory agencies on behalf of the Museum • Coordinated all Board committees including preparations for meetings, legally required digests and other support activities • Oversaw legal and regulatory compliance including management reports, legal research and local, state and federal filings • Maintained legal and business files / archives and assisted in the production of management reports and analysis • Updated the Administrative Operating Procedures Manual to insure documentation of all institutional policies and procedures • Responded to patron complaints and inquiries ensuring timely and effective customer service • Coordinated special projects and events under the direction of the Chief Operating Officer • Supervised interns and part - time administrative staff setting workflows and providing professional guidance • Researched and submit all annual statistical surveys • Served as member of the Staff Advisory and College Internship Selection Comm
staff, Board
of Trustees, and proprietary and regulatory agencies on behalf
of the Museum • Coordinated all Board committees including preparations for meetings, legally required digests and
other support activities • Oversaw legal and regulatory compliance including management reports, legal research and local, state and federal filings • Maintained legal and business files / archives and
assisted in the production
of management reports and analysis • Updated the Administrative Operating Procedures Manual to insure documentation
of all institutional policies and procedures • Responded to patron complaints and inquiries ensuring timely and effective customer service • Coordinated special projects and events under the direction
of the Chief Operating Officer • Supervised interns and part - time administrative
staff setting workflows and providing professional guidance • Researched and submit all annual statistical surveys • Served as member of the Staff Advisory and College Internship Selection Comm
staff setting workflows and providing professional guidance • Researched and submit all annual statistical surveys • Served as
member of the
Staff Advisory and College Internship Selection Comm
Staff Advisory and College Internship Selection Committee
I encourage all
staff and consultants to seek information from family
members or
other key community informants that will
assist us in responding effectively to the preferences and needs
of children and families from diverse backgrounds served in our program.