• Demonstrated ability to greet guests friendly and courteously,
in sync with the hotel's standards and protocols • Highly experienced
in operating courtesy shuttles and handling baggage for tours and / or dispatch purposes • Unmatched ability to recognize returning guests and welcome and escort them through the facilities • Qualified to store and retrieve luggage and
other objects for guests,
in accordance to hospitality standards and procedures • Proficient
in ensuring that lobbies, bell
closets and work areas are clean and presentable
at all times • Highly skilled
in safely and efficiently unloading luggage on curbsides, and promptly delivering it to guests» rooms • Hands - on experience
in handling room service requests and assisting guests with laundry services • Deeply familiar with maintaining luggage carts and hailing taxis, and assisting with front desk and housekeeping tasks • Solid track record of efficiently delivering luggage, messages and packages to guests while maintaining the integrity of all
items • Adept
at informing guests of emergency procedures and operation of amenities within the room • Competent
in inspecting guests» rooms for order and adequate supplies and timely providing
items on loan to guests • Proven ability to provide assistance to concierge with her or his duties during busy periods, and manning the front desk as needed