Sentences with phrase «author shep»
Professional speaker and author Shep Hyken talks about his new book, The Cult of the Customer (read our review), about ways to attain client loyalty and how to create a business culture people love.
http://theweeklybookscan.blogs.realtor.org/
Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.
St. Louis, MO About Blog Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.
St. Louis, MO About Blog Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.
Not exact matches
«You create return customers by creating the most amazing experience — not just a good first impression, but a phenomenal last impression,» says Shep Hyken, a customer - service expert and author of The Cult of the Customer (Wiley, 2009).
About the Author R. Shep Melnick is Professor of American Politics at Boston College.
Author Bio: R. Shep Melnick is Thomas P. O'Neill, Jr., Professor of American Politics at Boston College.
About the Author: R. Shep Melnick is the Thomas P. O'Neill Jr..
If good managers are leaving, then there is probably something wrong with the company's culture, says Shep Hyken, a speaker and New York Times - bestselling author.