Sentences with phrase «auto loan customers»

It also has admitted it signed up hundreds of thousands of auto loan customers for auto insurance they did not need.

Wells Fargo will give refunds to more than 570,000 auto loan customers who were wrongly charged for auto insurance without their knowledge.

Just last week, Wells agreed to pay a $ 1 billion fine to the Consumer Financial Protection Bureau and the Office of the Comptroller of the Currency to settle accusations it charged thousands of auto loan customers for insurance they didn't need and improperly charged mortgage customers to lock in interest rates.

Most auto loans booked by banks are originated through indirect channels like Dealertrack and RouteOne, but how many of those new auto loan customers end up becoming long - term customers?

You can also contact the SunTrust auto loan customer service phone number or email address.

After auto loan customers complained, Wells Fargo began a review of the insurance program in July 2016 and ended the program two months later, it says.

Wells Fargo will give refunds to more than 570,000 auto loan customers who were also charged for auto insurance without their knowledge.

The Wall Street Journal has reported in recent days that Wells has bungled its reimbursements to the auto loan and mortgage rate lock customers, sending 38,000 incorrect letters to the auto loan customers and forcing mortgage rate lock customers to agree to receive a refund in order to get one.

Auto loan customers were required to have insurance and Wells Fargo says its contracts permitted a policy to be ordered if there was no evidence customers had done so.