ed Team Player Highly motivated Excellent customer service skills Sales
background Call center experience... recognition and certificates for superior customer service.
Not exact matches
I have
experience working as a customer service representative and
call center manager within both the for - profit and nonprofit sector, as well as a
background in higher education instruction.
Keywords: Jobs in marketing, marketing jobs, sales jobs, careers in marketing, sales and marketing, marketing management, management training, marketing manager, jobs for marketing, marketing career, sales rep jobs, sales representative job, sales salary, sales commission, sales hourly wage, marketing salary, marketing hourly wage, marketing commission, sales manager jobs, marketing jobs CA, marketing director, marketing assistant, marketing coordinator, marketing coordinator job, event promotions, promoter, junior account marketing rep, junior account sales rep, only marketing jobs, only sales jobs, only retail jobs, only entry - level jobs, entry - level, social promotions, restaurant
experience, bartender
experience, retail
experience, customer service
background, customer service
experience, hospitality
experience, hospitality jobs, hospitality careers, advancement, training, full training provided, paid training, event coordinator, advertising, personal advertisement, advertising jobs, advertising careers, advertising representative, no
call center, no telemarketing, inside sales, inside marketing, in - store marketing, in - store sales, in - store advertising, internship, full time, full - time, no graphic design, marketing firm, marketing agency, sales and marketing, no outside sales, management, entry level management, entry level marketing, business development, entry level, customer service, sports minded, entertainment, public relations, management, public relations career, entry level, entry level, full time, internship, management, advertising, public relations, lead generations, entry level, public relations, business, marketing, entry - level, promotions, direct marketing, promotional sales, business development, entertainment, sales - marketing, management, clients, account manager, campaigns, marketing, direct advertising, client relations, retail, hospitality, marketing,
experience, college graduates, internship, entry level, management, entry level management, entry level marketing, marketing, business development, entry level, customer service, sports, entertainment, advertising, public relations, management, sales, training, marketing, public relations, l, customer service, retail, lead generator, entrepreneur, athlete, training, leads
Learning and Development Professional with over fifteen years of
experience in Customer Service,
Call Center Operations and Human Resources seeking a position where an extensive
background and unique skill sets can add value to an organization and its key stakeholders.
Background includes over ten years»
experience with a customer support oriented technical assistance
call center.
The educational
background, leadership
experience, and skills tailored to a
Call Center environment are only the beginning of what I can bring to your firm.
I am an
experienced sales engineer with a
background that spans a broad range of technologies, ranging from hardware (IBM mid-range, predictive dialing, PBX / ACD, IVR) to software (workflow, document / content management,
call center, application development).
I am a senior Info Security Analyst with over 20 years IT
experience My desire is to acquire an IT position that would utilize my
background in either Security or IVR development / support,
Call Center Technology that will provide opportunity to expand my skills and allow for career growth.
SUMMARY OF QUALIFICATIONS I am an
experienced professional manager with years of practical oversight and a strong
background in operational performance, customer service,
call centers, management and staff development, budgeting, tracking key point indicators, sales and marketing, promotions, training development and instructing, as well as properties, facilities and maintenance
experience.
Background includes customer service, retention, and strong
call center experience.
Client - focused, results - driven, and analytical thinking manager with solid
background in leveraging leadership expertise toward continuous process improvement and high - caliber customer service delivery, Operations
experience in
call center metrics,
call quality, first
call resolution, inbound
call routing, quality assurance, work force management and organizational development.
Manage a
call center Internet department to utilize my past
experiences using the previous sales, marketing and technical
background.
Senior management with a successful
background in customer service, technical support, field operations and
call center management combined with solid skills in new product development and introductions, you will be interested in the
experience and accomplishments highlighted in the enclosed r sum.
Home Retention Specialist with High QA scores, high resolution for forbearance, modifications, workouts, customer inquiry one
call resolution, Inbound and Outbound
call center experience and
background consistently surpass HRD and department goals.
Project Manager — Duties & Responsibilities Oversee 1,000 employee
call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positi
call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posi
center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior
Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positi
Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posi
Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong
background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional
call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positi
call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing
call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positi
call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posi
center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer
experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Diverse Management professional with a unique and distinguished
background that includes
experience in collections,
call center, client service, combined with garment product development, trim and production.