Sentences with phrase «background of telephone calls»
Though it may seem unprofessional to some, the sounds of sheep, roosters, ducks, and dogs in the background of telephone calls seem to put my callers more at ease.
https://www.rocketlawyer.com/ Not exact matches
Her background in operations and client relations management allowed her to implement a unified call center, utilizing call center technology, specializing in telephone triage and communication for all of the hospitals within the IVG network.
You will be responsible for: • Dealing with incoming telephone calls • Assisting customers with their enquiries • Ensuring that every customer receives a positive customer experience on every contact • Promote the brand positively maintaining brand integrity The ideal candidate will have: • Excellent verbal and written communication skills • Customer Service background • Ability to multi-task • Ability to deal with complaints or difficult calls whilst maintaining professionalism and empathy at all times • Resilience to take high volume of calls on a daily basis • Ability to explain products • Driven to hit targets • Work well in a team and on own initiative • Ability to listen and build rapport and understanding with customers What you will get in return: • Free onsite car park • Succession planning / development opportunities • Investment time to develop • Incentives • Quality coaching — monitor and assess with TM • Get involved in training other new starters Working Hours: Rotating shift pattern between: 08:45 — 19:30 and 1 in 5 Saturdays In return our client is offering a competitive annual salary, annual bonus, lucrative pension scheme and free parking.
Based on our sample resumes, Call Center Executives need to showcase excellent telephone etiquette, have good listening and communication abilities, be able to analyze and solve customer problems and relate to customers from a variety of cultural backgrounds.
Intern — Information Services • Took telephone calls and provided information to callers against their inquiries • Collected information regarding members» backgrounds and recorded it in company database • Prepared and mailed correspondence and ensured that any incoming mail is distributed timely and to the correct recipients • Initialized and maintained contact with vendors and suppliers to ensure consistent supply of office materials and equipment • Operated and maintained printers, scanners and photocopiers