The earnings report came three days after the bank's independent directors decided to initiate corporate pay clawbacks, following a six - month investigation into the scrutinized institution's retail
banking sales practices.
Frank Allen, FAIR Canada Executive Director, was quoted in CBC Go Public's story regarding
bank sales practices.
Not exact matches
The disclosures signal that the
bank's problematic
sales practices go further than investors and analysts had expected after Wells Fargo reached a settlement with regulators in September over unauthorized customer accounts.
The
bank has said it is changing its
sales practices, and recently removed the
sales goal incentives that led to fraud.
(Expect the stock picker to discuss the
bank's problems with its
sales practices at the annual meeting.)
The Wells Fargo case came to light late last week when the
bank agreed to pay a $ 185 million fine for what regulators called «widespread illegal»
sales practices.
The government expands its investigation of the
bank's
sales practices from retail to wealth management.
The FCAC commissioner's comments come as the agency released the findings of an intensive review of business
practices across Canada's Big Six
banks, launched last April following media reports alleging questionable
sales tactics such as selling services without the consent of customers.
The federal
banking regulator, the Office of the Superintendent of Financial Institutions, also last summer said it was reviewing domestic retail
sales practices at Canada's key
banks, focusing on «risk culture» and «the governance of
sales practices.»
In 2017, the
bank also reached a preliminary class - action settlement of $ 142 million over concerns about retail
sales practices and unauthorized accounts from 2002.
The setting is 1,800 miles from company headquarters, where top executives have been scrambling for nearly two years to contain the damage from a
sales practices scandal that engulfed its retail
bank and spread to auto lending, mortgages and even wealth management.
The disclosures have caused a public furor, with Stumpf facing heated questions before two congressional committees and other U.S. authorities launching investigations into the
bank's
sales practices, including the Justice Department and the Labor Department.
Wells Fargo chairman and CEO John Stumpf testified Tuesday in front of the Senate
Banking Committee about the
bank's allegedly illegal
sales practices.
Considering the rather standard
practice of marketplace operators in releasing stolen data gradually in order to avoid oversaturation of the market and to minimize the chances of identification of stolen records by the
banks, it will take at least several months before the entire archive is offered for
sale.
In January, the board took the unusual action of publicly firing four executives whom the board said had major roles in the
bank's
sales practices at the center of the scandal.
Stumpf, however, did not seem to express regret for how he handled those initial weeks after the
bank was fined, including where he initially levied most of the blame on low - level employees for the
sales practices problems instead of management, said Stuart Baskin, lawyer with Shearman & Sterling, the firm that the board hired to investigate the
sales scandal.
In response to the news reports, the Financial Consumer Agency of Canada (FCAC) moved up its review of the financial sector to April, during which it plans to focus on
sales practices and whether Canada's
banks are following guidelines regarding express consent and disclosure.
Over the course of the past week, a spotlight has been firmly fixed on the
sales practices of Toronto - Dominion
Bank (TD).
In a recent article Rob McMillan, founder and executive vice president of Silicon Valley
Bank's wine industry
practice, was quoted, saying that «the wine industry needs to do a better job on
sales and marketing using digital tools.»
The big
banks recently came out with their earnings and they all seemed pretty good, even TD didn't seem to be affected by the negativity surrounding their
sales practices.
TORONTO — TD
Bank says it is reviewing concerns about its
sales practices in light of reports that some employees allegedly broke the law in order to meet
sales targets and keep their jobs.
He made his comments during the
bank's annual shareholder meeting, several weeks after the CBC reported that unnamed
bank employees alleged they used aggressive, and in some cases illegal,
sales practices.
CEO Bharat Masrani says the
bank received «a few hundred complaints» last year regarding its
sales practices that were escalated.
The
bank previously paid a combined $ 260 million to settle Federal Reserve and Justice Department allegations that its lending, pay and
sales quota
practices in the home lending business caused borrowers to be placed into higher - cost mortgages.
With seasoned judgment accumulated over 35 years of both general and specialized experience in law and business, David's
practice also includes transactions advice, document drafting, negotiation assistance in such areas as real estate and business asset purchase and
sale transactions,
bank lending, contract review and drafting, corporate and business entity formation and dissolution.
She is active in all aspects of the firm's transactional
practice, including entity selection, formation and conversion, employment matters, mergers and acquisitions, general corporate and commercial transactions,
bank loans and private financings, federal, state, and international trademark matters, real estate acquisitions and
sales, and commercial leasing.
International legal
practice Norton Rose Group is advising The Hongkong and Shanghai
Banking Corporation Limited (HSBC) on the sale of its retail banking and wealth management business in Thailand to Bank of Ayudhya Public
Banking Corporation Limited (HSBC) on the
sale of its retail
banking and wealth management business in Thailand to Bank of Ayudhya Public
banking and wealth management business in Thailand to
Bank of Ayudhya Public Company
Lending Policies, Custom and
Practice / Lender Liability Broker Standards of Care and Fiduciary Responsibility Loan Underwriting and Credit Administration Loan Process and
Bank Loan Restructure / Workout Process Note Valuations / Collateral Review Litigation and Discovery Consulting
Banking Operations / Administration Specialty Niche in SBA Real Estate Lending Construction RE Lending & Administration Expert reports adherent to Federal Rule 26 Loan Syndication / Secondary Market Loan
Sales Title Insurance Cases Experienced in trial and deposition testimony
His main fields of
practice include oil, gas, and electricity arbitration and litigation, insurance,
banking, shipping, international
sale of goods and financial services.
Her business and
banking practice includes drafting and negotiating the purchase and
sale of businesses and real property, and assisting credit unions, national and community
banks and other lenders with all aspects of
banking, finance and loan documentation.
Clemencia's business and
banking practice includes drafting and negotiating the purchase and
sale of businesses and real property, and assisting credit unions, national and community
banks and other lenders with all aspects of
banking finance and loan documentation.
Besides these, a major game changer in the last decade lies in the review of distribution models and
practices on the
sale of investment products, prompted by criticisms of
bank - dominated distributions, high
sale charges, questions of potential conflict of interests and investors» claims for mis - selling.
Practice Highlights His practice includes representing physicians and medical clinics in negotiating employment contracts, partnership contracts, joint venture contracts and establishment of medical corporations; representation of physicians and medical clinics in the purchase and sale of medical practices; representation of physicians, dentists, pharmacists, medical clinics, surgical centers, hospitals, clinical laboratories and nursing homes before the Illinois Department of Professional Regulation, Illinois Department of Public Aid, Illinois Department of Public Health and Federal Department of Health and Human Services in administrative license and recoupment hearings; representation of brokers and salesman before the Office of Banks and Real Estate; representation of physicians and other health care providers at internal hospital hearings involving termination or discipline of hospital privileges; representation of physicians in hearings before managed care providers to terminate the physician as a provider; representation of health care providers in criminal proceedings in federal or state court on charges related to Medicare and Medicaid vendor fraud and false claims; general and civil litigation related to medical care providers; and domestic re
Practice Highlights His
practice includes representing physicians and medical clinics in negotiating employment contracts, partnership contracts, joint venture contracts and establishment of medical corporations; representation of physicians and medical clinics in the purchase and sale of medical practices; representation of physicians, dentists, pharmacists, medical clinics, surgical centers, hospitals, clinical laboratories and nursing homes before the Illinois Department of Professional Regulation, Illinois Department of Public Aid, Illinois Department of Public Health and Federal Department of Health and Human Services in administrative license and recoupment hearings; representation of brokers and salesman before the Office of Banks and Real Estate; representation of physicians and other health care providers at internal hospital hearings involving termination or discipline of hospital privileges; representation of physicians in hearings before managed care providers to terminate the physician as a provider; representation of health care providers in criminal proceedings in federal or state court on charges related to Medicare and Medicaid vendor fraud and false claims; general and civil litigation related to medical care providers; and domestic re
practice includes representing physicians and medical clinics in negotiating employment contracts, partnership contracts, joint venture contracts and establishment of medical corporations; representation of physicians and medical clinics in the purchase and
sale of medical
practices; representation of physicians, dentists, pharmacists, medical clinics, surgical centers, hospitals, clinical laboratories and nursing homes before the Illinois Department of Professional Regulation, Illinois Department of Public Aid, Illinois Department of Public Health and Federal Department of Health and Human Services in administrative license and recoupment hearings; representation of brokers and salesman before the Office of
Banks and Real Estate; representation of physicians and other health care providers at internal hospital hearings involving termination or discipline of hospital privileges; representation of physicians in hearings before managed care providers to terminate the physician as a provider; representation of health care providers in criminal proceedings in federal or state court on charges related to Medicare and Medicaid vendor fraud and false claims; general and civil litigation related to medical care providers; and domestic relations.
Chrys»
practice is concentrated in the area of corporate and commercial law with an emphasis on small business acquisition,
sale and merger,
banking and security matters, commercial and industrial real estate
sales and purchases, commercial mortgage financing and leasing.
These matters run the gamut of securities and commodities claims, including suitability, churning, misrepresentation and
sales practices claims, cases alleging research and investment
banking conflicts of interest, margin liquidations, incentive stock option exercises, shareholder derivative class action claims, customer solicitation claims, unfair business
practices litigation, and audit and compliance advisory work.
Jim has defended
banks in connection with suits arising under various truth in lending laws as well the Uniform Commercial Code, has prosecuted multi district litigation involving injuries purportedly caused by the ingestion of certain prescription and over-the-counter drugs and has engaged in
sales practices and securities litigation arising under common law, a myriad of consumer protection statutes, and the Securities and Exchange Acts.
customer service
Sales expertise Strong sense of
banking ethics
Practiced knowledge of
bank security systems... Entered member transaction data into the online
banking software.
Experienced
bank teller with the... with customers building relationships and finding
banking products that would best work for their specific... Office proficient
Sales expertise Strong sense of
banking ethics
Practiced knowledge of
bank security systems
Thermafreeze (Red
Bank, NJ) 09/2009 — 11/2010 National
Sales Manager • Designed and implemented a comprehensive sales and marketing strategy for a retail manufacturer of alternative ice products • Successfully led the conversion from a commercial manufacturer to a retail manufacturer • Established a national tier 1 independent broker network resulting in significantly enhanced corporate reach and revenues • Trained brokers and salespeople in sales and marketing best practices, presentation techniques, and product information • Organized national tradeshows to introduce ThermaFreeze to supermarkets, mass merchandisers, and the drug store industry • Devised and successfully executed strategies for product image, branding, packaging, retail displays, and shi
Sales Manager • Designed and implemented a comprehensive
sales and marketing strategy for a retail manufacturer of alternative ice products • Successfully led the conversion from a commercial manufacturer to a retail manufacturer • Established a national tier 1 independent broker network resulting in significantly enhanced corporate reach and revenues • Trained brokers and salespeople in sales and marketing best practices, presentation techniques, and product information • Organized national tradeshows to introduce ThermaFreeze to supermarkets, mass merchandisers, and the drug store industry • Devised and successfully executed strategies for product image, branding, packaging, retail displays, and shi
sales and marketing strategy for a retail manufacturer of alternative ice products • Successfully led the conversion from a commercial manufacturer to a retail manufacturer • Established a national tier 1 independent broker network resulting in significantly enhanced corporate reach and revenues • Trained brokers and salespeople in
sales and marketing best practices, presentation techniques, and product information • Organized national tradeshows to introduce ThermaFreeze to supermarkets, mass merchandisers, and the drug store industry • Devised and successfully executed strategies for product image, branding, packaging, retail displays, and shi
sales and marketing best
practices, presentation techniques, and product information • Organized national tradeshows to introduce ThermaFreeze to supermarkets, mass merchandisers, and the drug store industry • Devised and successfully executed strategies for product image, branding, packaging, retail displays, and shipping
IT Project Manager — Professional Highlights Serve multinational corporations in a variety of technology based strategic planning and administration roles Offer expertise as a consultant, programmer, engineer, business analyst, and database administrator Lead technology projects for NASA, U.S. Customs, American Express, and General Electric Design and implement reporting, customer service, marketing,
sales, and financial management software Responsible for network and database design, administration, and security Oversee enterprise - wide hardware and software upgrades resulting in increased efficiency Minimize operational and manpower costs through effective technology solutions Serve as forecast budget analyst for Joint Project Management Operations at Kennedy Space Center Develop reporting application tool using crystal reports engine on CD throughout Kennedy Space Center and Cape Canaveral Air Station resulting in $ 500,000 savings on user licensing fees Create detailed project plan with well - defined tasks, milestones, client sign - offs, test cycles, and specifications which served to communicate project progress to management Develop visual basic application for financial
banking Institution using crystal reports to reduce the company's response time resulting in initial reporting from 2 - 3 hours to just 45 seconds Oversee multimillion - dollar software implementation for Miami Air from a consultancy level Upgrade Great Plains software platform and administered security access for Miami internal databases Write over 200 SQL stored procedures from access databases for financial institutions Compose business correspondence and prepared statistical spreadsheet analysis for Kennedy Space Center Recognized by colleagues and superiors for outstanding job performance, reliability, and efficiency Conduct surveys of operations to assess needs and identify high priority improvements Complete major product releases meeting very aggressive schedules and budgets Serve as a member of the International Cyber Threat Task Force Utilize fluencies in English, Portuguese, Arabic, French, and German to communicate with a diverse clientele Continually study emerging technologies and industry best
practices Perform all duties with positivity, professionalism, and integrity
Harris
Bank Wilmette (Wilmette, IL) 1992 — 2000 Assistant Vice President / Senior Personal Banker • Consistently exceeded sales goals through effective networking, cold calling, and other tactics • Developed working knowledge of all bank products to provide best possible customer service • Worked with multiple company departments to create holistic client portfolios • Oversaw loan applications, client account opening, closings, and modifications • Ensured bank compliance with all industry and legal regulations, policies, and procedures • Trained banking staff at multiple locations in industry best practices and software opera
Bank Wilmette (Wilmette, IL) 1992 — 2000 Assistant Vice President / Senior Personal Banker • Consistently exceeded
sales goals through effective networking, cold calling, and other tactics • Developed working knowledge of all
bank products to provide best possible customer service • Worked with multiple company departments to create holistic client portfolios • Oversaw loan applications, client account opening, closings, and modifications • Ensured bank compliance with all industry and legal regulations, policies, and procedures • Trained banking staff at multiple locations in industry best practices and software opera
bank products to provide best possible customer service • Worked with multiple company departments to create holistic client portfolios • Oversaw loan applications, client account opening, closings, and modifications • Ensured
bank compliance with all industry and legal regulations, policies, and procedures • Trained banking staff at multiple locations in industry best practices and software opera
bank compliance with all industry and legal regulations, policies, and procedures • Trained
banking staff at multiple locations in industry best
practices and software operation
Professional Experience Harris
Bank Evanston (Evanston, IL) 2000 — 2009 Vice President / Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on
banking and service best
practices • Oversaw teller line, mortgage, consumer loan, and commercial
banking departments • Consistently exceeded financial goals through effective
sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient opera
sales, marketing, and management • Awarded Harris
Bank Outstanding
Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient opera
Sales Award for setting company best in product
sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient opera
sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured
banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient operations
Prior to that, he was Managing Director in charge of Citigroup «s Global Real Estate Equity and Structured Finance group where, among other things, he built the
bank's global
sale - leaseback advisory
practice and oversaw the disposition of $ 5 billion of Citigroup's foreclosed real estate assets.
Besides,
bank tend to reduce the commission to listing agents who
practice dual agency in a short
sale.
730 DOS 02 DOS v. New World Realty of New York, Inc. — availing of license; deposits; disclosure of agency relationships; duty to supervise
sales associates; failure to pay judgment; proper business
practices; DOS has jurisdiction where disciplinary action was started while individual was licensed as an associate broker and was eligible to automatically renew at the time of the disciplinary hearing; salesperson owned voting stock in licensed corporate real estate broker, failed to pay judgment and failed to present evidence of inability to do so, and engaged in unlicensed activity after license expired; representative broker availed corporate real estate brokers license to salesperson; representative broker failed to properly supervise salesperson by permitting and authorizing salesperson to act as a real estate broker; broker and salesperson failed to make agency disclosures and failed to deposit funds of principal in a special
bank account; real estate transaction conducted was a fraudulent business
practice; DOS fails to prove the unauthorized
practice of law; salesperson's license revoked and salesperson ordered to pay refund of $ 1,406.00 of illegal commission collected; representative broker's license revoked and broker ordered to refund $ 74.00 of illegal commission collected; representative broker fined $ 5,000.00