• Everyone in our UK
based technical support team has a visual impairment.
Not exact matches
If you need
technical support, you'll find loads of information and FAQs on the Folksy Knowledge Base where you can also contact the Folksy Support Team > https://folksy.uservoi
support, you'll find loads of information and FAQs on the Folksy Knowledge
Base where you can also contact the Folksy
Support Team > https://folksy.uservoi
Support Team > https://folksy.uservoice.com/
At AVG we're all about protecting our community of users, and we help schools with discounts of up to 50 % on our award winning protection software — backed up with expert
technical support from the AVG (AU / NZ)
team based in Melbourne.
The
base - level «Essential» package provides primary schools with essential IT comprising of: • Remote ICT
support — for teachers and
technical staff • Online helpdesk — a school - branded system • A dedicated, named, local service delivery manager • Dedicated
support line — speak to a
team member within three rings
The
team at BVS believe that this is key to any business to be successful, hence warranty and
technical support are provided by UK
based BVS engineers.
A constantly updated library of educational applications serves to provide new and exciting enrichment opportunities, and ongoing
support is available on an unlimited
basis through the NOW Channel, a
team of educational and
technical professionals with over 30 years of experience in instructional
support.
In this role, he provides direct
support to school - and district -
based staff through professional development and coaching and leads a
team of researchers and
technical assistance consultants in this work.
In this role, she
supports the CCEE
team in providing research -
based advice and
technical assistance to school districts, charter schools, and county offices of education.
TCR is cheaper and not for factory
teams, but with manufacturers allowed to give
technical support in running front - wheel - drive, production -
based cars with turbocharged engines of up to 2.0 litres and with maximum torque of 420Nm and about 350 horsepower.
The OASIS
Technical Services
team of experts helps streamline a libraries print and electronic book workflow with needs -
based cataloging (MARC)
support, multiple physical book processing options and customized partner workflows and integrations.
Based in the UK and Germany, we work with industry leading technology partners to offer sales, consultation, leasing, finance and
technical support from our in - house
team.
Duties include, but are not limited to: • Designs and implements LAN, WAN, WLAN, voice, Internet, security and video solutions that follow architecture standards and best practices • Works with the infrastructure
team to establish
support capability, capacity and redundancy • Maintains complete inventory, configuration, and documentation of new and existing deployed infrastructure • Provides
support for existing infrastructure services and project -
based work leading to the development and deployment of new infrastructure services • Serves as one of the primary points of contact for telecommunication carriers and services providers, coordinating circuit design, provisioning, installation, and troubleshooting • Works cross-functionally with technology, administrative, and legal groups to understand and align
technical requirements and technology choices
Based in London, the
team provides professional and
technical services that
support the entire life cycle of law firms» practice management and financial systems software.
Layzells Solicitors, a leading North London -
based legal practice specialists in property and private client matters, has switched from a stand - alone digital dictation system to BigHand's SaaS cloud -
based solution to take advantage of their
technical support team.
Solutions - focused and
team oriented with broad
based experience and hands on skills in
technical support strategies.
Led the Client Services staff comprised of
Technical Support, Knowledge
Base and Training, and Client Success
teams.
2nd Level Hardware
Support Team Lead - New product teardown, engineering support, knowledge base author / valuator, review service manuals prior to launch, support sales, customer relations, front line call center, hold team technical meetings on a bi-monthly
Support Team Lead - New product teardown, engineering support, knowledge base author / valuator, review service manuals prior to launch, support sales, customer relations, front line call center, hold team technical meetings on a bi-monthly ba
Team Lead - New product teardown, engineering
support, knowledge base author / valuator, review service manuals prior to launch, support sales, customer relations, front line call center, hold team technical meetings on a bi-monthly
support, knowledge
base author / valuator, review service manuals prior to launch,
support sales, customer relations, front line call center, hold team technical meetings on a bi-monthly
support sales, customer relations, front line call center, hold
team technical meetings on a bi-monthly ba
team technical meetings on a bi-monthly
basis.
Drove the
team on a daily
basis through optimal resource allocation, prioritize of tasks, and follow - up /
support of
technical issues.
Work with
team of systems engineers and analog designers within the organization to create, develop, and implement various client
based systems that are compliant with client requirements and
technical requirements and offer
technical support post implementation.
Job Profile The Client Success Specialist provides
team based support for payroll processing, Human Resources,
technical support, training and customer service for our clients in our Managed Services...
To provide creative and knowledge
based inputs as well as thought - leadership to various project
teams and play a decisive
supporting role to promote and develop consistent
technical expertise for implementation of various engineering and
support processes.
ACCOMPLISHMENTS * 12 + years project management leadership and
technical production experience on major Consumer and Pharmaceutical Brands across web / mobile, app & content management systems * 8 + years cross-functional
team,
technical management (nationally and internationally) for internal and Client -
based stakeholders * 3 + years front - end HTML / CSS development in various roles as needed in
support of development
teams (self...
Led a 21 person
technical support team that
supported retail / wholesale / logistical operations on a 24x7x365
basis.
Solutions - focused,
team oriented Network Analyst with broad -
based experience and hands - on skill in the successful implementation of highly effective network and infrastructure operations with cost - effective management of innovative
technical support strategies for defense.
* Product Development / Applications * Cross-functional
Team Leadership * Customer Interface /
Technical Support * International Program Management * Supply
Base Development * B...
Solutions - focused,
team oriented with broad -
based experience and hands - on skill in the successful implementation of highly effective client - server networks and the cost - effective management of innovative customer and
technical support...
Spa Director — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, executing spa and salon administration functions, overseeing sales and marketing operations, and implementing cutting - edge industry techniques and trends Collaborate in all phases of strategic planning with other members of management
team, including product inventory control, marketing and sales strategies, product and service offerings, client service, event coordination, and area competition Provide continuous assessment of key markets, potential customers, and capital utilization, while furnishing oversight and guidance regarding policies and procedures, budgets and financial forecasts, and client experience considerations Perform needs -
based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and deliver a luxurious experience to high - profile clientele Identify and utilize talent among
team members with focused training efforts, targeted professional recruitment, continued supervision of 40 staff, and the promotion of a performance -
based environment leveraging individual talents for group benefit Develop and supervise
support staff to aid in effective sales, marketing, and service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion, including newsletter and article distribution Ensure effective execution of all administrative, HR, and financial aspects of business management, while analyzing and presenting important information to executive staff, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral generation, and the leveraging of cross-sales opportunities Create and implement firm marketing and sales strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, techniques, and relevant tools, while committing to continued advanced
technical education with respect to complex spa, salon, and fitness concepts and studies Act as a liaison between clients, vendors, sales and
support staff, and other management partners to facilitate information flow and drive operational efficiency
Brand Marketing and Promotional Design — Selected Duties and Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while developing brand promotion strategies through the tactical assessment and analysis of target markets, clients, and consumers Manage all aspects of publication and promotional media design, including content development, pre-promotional material utilization, budgetary considerations, and deadline adherence Monitor all campaigns from initiation to completion, executing changes and modifications as needed to ensure program success Provide guidance and leadership with respect to marketing campaign strategy development, benchmarking, implementation, post-execution analysis, theme development, and process optimization Measure the success of marketing initiatives using data and related key metrics, ROI considerations, and related data, ensuring the maximization of competitive abilities while providing regular and ad - hoc reporting to both and clients Partner with advertising operations and other
teams as needed to troubleshoot delivery issues and optimize campaign performance within the limits of available material and resource inventories as well as related logistical concerns Utilize talent among
team with focused collaboration and the promotion of a performance -
based environment leveraging individual talents for group benefit, soliciting creative materials from internal
teams and external agencies per established specifications Screen and test submitted materials to ensure compliance with
technical considerations and client specifications Address key client queries and resolve them in an expedited manner while communicating status updates across all
teams, promoting sustained revenue growth through client retention, relationship development, and program success Meet and exceed all marketing targets while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of products, services, and the respective marketplace, including pricing and regulatory trends, client requirements, competitor strategies, and product growth Act as a liaison between clients, vendors, sales and
support staff, and executive management to ensure client satisfaction, timely implementation, and operational efficiency
Emergency / Project Coordination — Duties & Responsibilities Coordinate all logistical and organizational aspects of emergency response activities, including personnel, procedural execution, equipment deployment, and situational assessments Interact with individuals and victims in a professional manner to ease the experience, educate the public, and promote the development of quality
support relationships within the local and regional community Act as a liaison between staff members, management, and other parties to maintain a high - quality collaborative relationships, driving program success and sustainability while ensuring rapid response to crisis Present relevant information and instruction to both staff members during training and victims during crisis, providing thorough explanation an demonstration to allow individuals to grasp important concepts Managed and supervise staff in a manner which drives efficiency, promotes safety, and utilizes each individual to the highest capacity Perform needs - based issue and situational assessments to improve operational efficiency, manage expenses, and ensure critical execution during difficult and complex emergency situations Support other members of the leadership team to facilitate efficient logistical and organizational operations, performing important administrative tasks and analytical assignments Maintain a strong technical knowledge of and passion for emergency management techniques, appropriate policies and procedures, response methods, and other relevant information Address important queries from all sources, resolving them in an expedited and complete
support relationships within the local and regional community Act as a liaison between staff members, management, and other parties to maintain a high - quality collaborative relationships, driving program success and sustainability while ensuring rapid response to crisis Present relevant information and instruction to both staff members during training and victims during crisis, providing thorough explanation an demonstration to allow individuals to grasp important concepts Managed and supervise staff in a manner which drives efficiency, promotes safety, and utilizes each individual to the highest capacity Perform needs -
based issue and situational assessments to improve operational efficiency, manage expenses, and ensure critical execution during difficult and complex emergency situations
Support other members of the leadership team to facilitate efficient logistical and organizational operations, performing important administrative tasks and analytical assignments Maintain a strong technical knowledge of and passion for emergency management techniques, appropriate policies and procedures, response methods, and other relevant information Address important queries from all sources, resolving them in an expedited and complete
Support other members of the leadership
team to facilitate efficient logistical and organizational operations, performing important administrative tasks and analytical assignments Maintain a strong
technical knowledge of and passion for emergency management techniques, appropriate policies and procedures, response methods, and other relevant information Address important queries from all sources, resolving them in an expedited and complete manner
Tags for this Online Resume: Professional Services, SAN (Storage Area Network), Scheduling, Services, Structured Query Language,
Support,
Technical Support, Automation, Computer Analyst, Distribution, Infrastructure Planning, Service Recovery,
Based Omaha, NE, World - Wide Travel from Omaha, NE, Relationship Management, Client Loyalty,
Technical Project Management, Quality Assurance, Process Improvements, Risk Management, Mitigation, System Security, Data Integrity, Information Assurance, Staff Development, Mentoring, Employee Engagement, Cost - Containment, Streamlining Operations, Continuous Quality Improvement, Benchmarking, Emerging Technologies, Management Information Systems, Network Administration, Project Life Cycle, Software Development Life Cycle, Agile, Scrum, Real Time Data, Remote Systems Access, Microsoft Project, Visio, LAN, Networking, Cisco Routers / Switches, wireless, SSIS, Microsoft IIS web applications, SSL certificates, XSLT template Modification, SQL Tracing, Power Shell, Data Warehousing,
Team builder
Professional Experience Grant Thornton, LLP (Alexandria, VA) 2008 — Present Manager • Delivered business advisory services to the Transportation Security Administration • Designed custom web -
based data collection and business intelligence reporting systems • Utilized MicroStrategy technology in
support of TSA performance review systems • Developed product strategy, timelines, system requirements, workflows, and process maps • Set project priorities with TSA leadership and delegated responsibilities to consulting
team •
Supported agile software development with recurring product release every 8 - 10 weeks • Delivered smooth product implementation through staff training and education • Served as liaison between TSA leadership, stakeholders, and
technical personnel • Ensured that products met company data management needs and exceeded expectations
Client Services Supervisor — Duties & Responsibilities Responsible for electronic payroll system operations for a large and economically diverse client
base Recruit, train, and direct customer service, sales,
technical, and administrative staff ensuring efficient operations Maintain working knowledge of proprietary software, industry best practices, employment law, and tax law Oversee adherence to departmental budgets, project timelines, and company policies Coordinate efforts between multiple departments resulting in timely and cost - effective project completion Design and implement professional development programs to enhance
team skill sets Utilize employee recognition programs to build morale and dedication to company mission Represent company brand with poise, integrity, and positivity Study internal literature to become an expert on products and services Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Interact with
support staff and company resources effectively to create the best consumer experience Utilize
technical proficiencies and industry knowledge to offer guidance and
support to coworkers and clients Craft effective presentations and proposals, tailoring them to clients
based on their specific needs and styles Maintain sales and customer service records detailing pricings, sales, activities reports, and other pertinent data Manage company financial records providing detailed, accurate account of transactions and financial health Build and strengthen long term relationships with peers, clients, partners, and industry leaders Provide additional operational
support including communications, data entry, and other tasks as needed Consistently promoted due to excellence in management, customer service,
technical support, and sales
Business Development Management — Duties & Responsibilities Lead through example with consistent work ethic and professionalism, while performing
technical marketing presentations, overseeing business development functions and both managing and leveraging key business relationships Perform needs -
based analyses and situational assessments to position and implement most appropriate services Collaborate in all phases of strategic planning with senior - level management and clients, including budgeting, service strategies,
technical considerations, insurance vendor negotiations, revenue projections and industry competition Provide continuous assessment of key markets and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies,
technical assistance, project management, pricing and industry trends Utilize talent among
team members with focused communications and the promotion of a performance -
based entrepreneurial environment that leverages individual talents for group benefit Employ
support staff to aid in effective marketing and
technical client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention, referral marketing and the leveraging of cross-sales opportunities Execute marketing and sales strategies and related promotional programs, while tracking progress versus established internal and external industry benchmarks with a focus on revenue generation, cost control and product success Develop and maintain a strong working knowledge of respective products and services and related marketplaces, including regulatory trends, customer demands, home care and infusion considerations, product advances and industry developments Collaborate effectively with all relevant parties, conveying information in a clear and concise manner while listening effectively to critical input, critiques, suggestions and guidance Act as a liaison between clients, vendors, sales and
support staff, and executive management
Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational,
support and administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated by the US government and other related agencies Provide continuous assessment of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs -
based and situational assessments of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards Utilize talent among
team members with focused collaboration and the promotion of a performance -
based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in
support of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses,
technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau of Tobacco Firearms and Explosives (BATFE) compliance, including submission of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging of available resources Oversee critical functions related to
technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution of all related functions, including the execution of audits and briefings Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced
technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors,
support staff and other management partners to facilitate information flow
Solutions - focused,
team oriented
Technical Support Analyst with broad - based experience and hands - on skill in the successful customer and technical support st
Technical Support Analyst with broad - based experience and hands - on skill in the successful customer and technical support stra
Support Analyst with broad -
based experience and hands - on skill in the successful customer and
technical support st
technical support stra
support strategies.
Sales Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing sales presentations, overseeing district operations / development, and the management of strategic business relationships Collaborate in all phases of strategic planning with senior - level management, including cost budgeting, pricing strategies, vendor negotiations, revenue projections, and industry competition Provide continuous assessment of territory and potential clients, while furnishing oversight and guidance regarding effective business acquisition strategies, pricing, and market trends Identify and utilize talent among
team members with focused training efforts, targeted sales professional recruitment, and the promotion of a performance -
based work environment Develop
support staff to aid in effective sales, marketing, and client service operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Address key client queries and resolve them in an expedited manner, promoting sustained revenue growth through client retention and the leveraging of cross-sales opportunities Create and implement marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working
technical knowledge of the products / services and respective marketplace, including pricing and regulatory trends as well as competitor strategies and product growth Act as a liaison between clients, vendors, sales and
support staff, and executive management to facilitate information flow and drive operational efficiency
Program Manager — Duties & Responsibilities Maintain a strong
technical knowledge of and passion for program mission, industry trends, and developments in field of independent living skills training Coordinate all logistical and organizational aspects of community, industry, and program - specific events, including schedules, donor functions, and other activities to
support program goals Interact with program participants, staff members, and donors in a professional manner to improve the user experience and promote the development of quality giving and support relationships Act as a liaison between staff members, other members management, donors, and other interested parties to drive program growth and ensure long - term sustainability Perform needs - based issue and situational assessments to improve operational efficiency, cost reductions, and ensure participant satisfaction throughout the challenging learning process Present relevant information and instruction to program participants, providing thorough and effective explanation and demonstration to individuals of differing learning capacities Hire, supervise, and manage staff in a professional manner that drives efficiency, promotes safety, and utilizes each individual's strengths to the highest capacity to fulfill program mission Present relevant information and updates to program heads and stakeholders, including performance and giving reports Support leadership team to facilitate in efficient business and organizational operations, performing important administrative tasks and analytical assignments while addressing key
support program goals Interact with program participants, staff members, and donors in a professional manner to improve the user experience and promote the development of quality giving and
support relationships Act as a liaison between staff members, other members management, donors, and other interested parties to drive program growth and ensure long - term sustainability Perform needs - based issue and situational assessments to improve operational efficiency, cost reductions, and ensure participant satisfaction throughout the challenging learning process Present relevant information and instruction to program participants, providing thorough and effective explanation and demonstration to individuals of differing learning capacities Hire, supervise, and manage staff in a professional manner that drives efficiency, promotes safety, and utilizes each individual's strengths to the highest capacity to fulfill program mission Present relevant information and updates to program heads and stakeholders, including performance and giving reports Support leadership team to facilitate in efficient business and organizational operations, performing important administrative tasks and analytical assignments while addressing key
support relationships Act as a liaison between staff members, other members management, donors, and other interested parties to drive program growth and ensure long - term sustainability Perform needs -
based issue and situational assessments to improve operational efficiency, cost reductions, and ensure participant satisfaction throughout the challenging learning process Present relevant information and instruction to program participants, providing thorough and effective explanation and demonstration to individuals of differing learning capacities Hire, supervise, and manage staff in a professional manner that drives efficiency, promotes safety, and utilizes each individual's strengths to the highest capacity to fulfill program mission Present relevant information and updates to program heads and stakeholders, including performance and giving reports
Support leadership team to facilitate in efficient business and organizational operations, performing important administrative tasks and analytical assignments while addressing key
Support leadership
team to facilitate in efficient business and organizational operations, performing important administrative tasks and analytical assignments while addressing key issues
Professional Profile Utilize technology to drive the construction and renovation process, including both diagnostic and construction tools, equipment, and various media such as tile, drywall, wood, brick, flooring, wiring, plumbing, and fixtures Perform needs -
based technical assessments to identify areas of concern while facilitating an effective and timely solution to any construction issues Apply
technical knowledge and education to installation, maintenance, and repair tasks, focusing on the accurate and efficient completion of all assigned jobs Maintain a strong working knowledge of products, materials, construction techniques, equipment maintenance and use, and other relevant industry knowledge and trends Organize and manage construction and renovation process from initial consultation to job completion, while collaborating effectively with other staff, material and equipment vendors, and firm management Interact in a professional and effective manner with customers utilizing polished introduction and explanatory skills, providing complete and accurate issue descriptions Provide complete
support to other construction personnel and management with
technical assistance, guidance, and successful collaboration Lead through example with consistent work ethic, attitude, and professionalism, while performing all construction and design tasks,
supporting all project management and execution tasks, and facilitating high - quality relationships with vendors, customers, and other interested parties Participate extensively in all continuing education and advanced
technical training opportunities Address customer and staff queries and resolve them in an expedited manner Act as a liaison between clients, vendors, suppliers, construction
team members, and management staff members
Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational,
support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive eff
support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management
team, including document and inventory control, data management strategies, sales
support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive eff
support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs -
based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among
team members with focused collaboration and the promotion of a performance -
based work environment that leverages individual talents for group benefit Employ
support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive eff
support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion
Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive eff
Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced
technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors,
support staff, and other management partners to facilitate information flow and drive eff
support staff, and other management partners to facilitate information flow and drive efficiency
Sales Manager — Duties & Responsibilities Responsible for daily operations, sales,
technical support, and customer service for wireless retail business Consistently meet or exceed sales goals through networking, cold calling, and other sales tactics Represent company brand with poise, integrity, and positivity Develop a rapport with customers and orient them to various products and services Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Interact with
support staff and company resources effectively to create the best consumer experience Conduct research on prospective leads and existing clients to assist in developing sales strategies Craft effective sales presentations and proposals, tailoring them to clients
based on their specific needs and styles Design and administer sales, customer service, and
technical support workshops for new
team members Negotiate and execute contracts with C - Level decision makers Collaborate with junior level sales people to develop action plans to govern their performance Make cold calls in a courteous, yet assertive manner that translates to sales results Recruit, train, and direct staff ensuring they understand the brand and adhere to company policies and procedures Maintain comprehensive records detailing pricings, sales, activities reports, and other pertinent data Strictly adhere to budgets and schedules Provide administrative assistance including phones, data entry, and recordkeeping as needed
Our
technical support involves consulting with agencies and convening implementation
teams to select evidence -
based programs that best fit the setting and needs of the target population.