We found that the two most powerful repair approaches were
beginning the conversation gently and taking responsibility for even a part of the problem.
Not exact matches
You
begin conversations — especially sensitive ones — as kindly and
gently as you would an acquaintance or esteemed co-worker.
-LSB-...] You
begin conversations — especially sensitive ones — as kindly and
gently as you would an acquaintance or esteemed co-worker.»