Sentences with phrase «benefits call center manager»

Seasoned collections, customer service, accounts payable, supply chain, and pharmacy benefits call center manager.

Not exact matches

If you've worked in any of these positions you may be a good match for this position: Account Coordinator, Account Management Coordinator, Account Manage, Account Representative, Account Specialist, Administrative Assistant, Assistant Account Manager, Assistant Customer Care Center Manager, Bellman, Benefit Coordinator, Bilingual Customer Service Representative, Business Service Representative, Call Center Customer Support, Call Center Lead, Call Center Representative, Call Center Supervisor, Cashier, Client Relations Associate, Client Relations Manager, Client Relations Representative, Client Services Coordinator, Client Services Representative, Client Service Specialist, Concierge, Customer Care Representative, Customer Relationship Specialist, Customer Service Agent, Customer Service Ambassador, Customer Service Associate, Customer Service Greeter, Customer Service Lead Customer Service Manager, Customer Service Professional, Customer Service Representative, Customer Service Specialist, Customer Solution Representative, Customer Support Associate, Customer Support Specialist, Client Support Manager, Customer Support Specialist, Flight Attendant, Front Desk Agent, Front Desk Associate, Front Desk Coordinator, Front Desk Manager, Front Desk Receptionist, Guest Service Agent, Guest Service Representative, Hostess, Inside Salesperson, Medical Receptionist, Online Customer Support, Outbound Calling Representative, Patient Care Coordinator, Receptionist, Retail Associate, Retail Sales Associate, Sales Assistant, Sales Coordinator, Server, Service Administrator, Service Adviser, Service Consultant, Supervisor of Provider Relations, Technical Support Representatives, Teller

Tags for this Online Resume: employee benefits, account manager, health insurance, retirement plans, team leader, call center

Tags for this Online Resume: Billing, Benefits, Call Center, Compliance, Customer Service, Data Analysis, Documentation, Management, Microsoft Access, Quality, Process, Manager, Director, Program, Root Cause, Research, Business Analyst, Office Manager

Tags for this Online Resume: HR, Human Resources, Recruiting, Benefits, Payroll, Acquisitions, Call Center, Engagement Manager, Management, Medical, hr, recruiting, staffing, human resources, recruiter, employee relations, customer service

PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Tcall center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for thecenter performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the TCall Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for theCenter environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the TCall Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for theCenter industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.

HIGHLIGHTS OF QUALIFICATIONS: Accomplished Program Manager / Business Manager and Call Center Management Professional offering over 20 years of successful performance, proven proficiency and accomplishments in: * Senior Benefits Advisement / Consulting - Arizona State Retirement System * Healthcare / (Medicare / Medicaid) Supervisory Experience and general back ground of Appeals & Grievances - US Health Dept. * Project & Busine...

Tags for this Online Resume: Benefits, Call Center, Commissions, Insurance, Medicare, Account Manager, Diversity, Skip Tracing, Inventory

Tags for this Online Resume: Call Center, Interactive Voice Response, Systems Analyst, Project Management, Project Manager, Benefits, Outsourcing, Microsoft Project, MS Project, Management

Tags for this Online Resume: Human Resources, Management, Assessments, Benefits, Compensation, Employee Relations, Generate Reports, Call Center, Communication Skills, Trainer, Microsoft Suite, Investigator, Reruiter, Logistics, Conflict Manager, Talent Aquisition Specialist

Tags for this Online Resume: Benefits, Sales, Call Center, In - Circuit Emulator, Internet, Services, Team Player, Account Manager, Credit Card, Health Insurance, Call center, Sales, Health Insurance, Account MCenter, In - Circuit Emulator, Internet, Services, Team Player, Account Manager, Credit Card, Health Insurance, Call center, Sales, Health Insurance, Account Mcenter, Sales, Health Insurance, Account Manager

Tags for this Online Resume: Operations Management, Call Center Manager, Customer Support, Account Manager, Quality, Quality Assurance, Complaints, Management, Benefits, Call Center, Planning, Procurement

Tags for this Online Resume: Group Benefits, Experienced Trainer, People Manager, Project Manager, Call Center Manager

Tags for this Online Resume: Audit, Call Center, Complaints, Financial, Financial Statements, Operating Room, Policies and Procedures, Professional Services, Referrals, Administrator, material manager, quality management, human resources, Benefits Administrator, Regulatory & Compliance, Legal Issues, Operations & Logistics, Ambulatory Sugical Center Administrator

Tags for this Online Resume: Change Management, Strategic Planning, Client Relations, Sales Management, Call Center, Operations Management, Colorado, Washington, Call Center, Program Manager, Health Insurance Portability And Accountability Act, Planning, Strategic Planning, Benefits, Business Plan, Compensation

Tags for this Online Resume: Administrative Manager, Administrative Officer I, Public Relation Officer, Assistant Director, Benefits Call Center Supervisor, Procurment Officer

Tags for this Online Resume: Call Center, Program Manager, Remedy, Structured Query Language, Benefits, Dos, Email, Employee Relations, Firewall, Human Resources

Tags for this Online Resume: Consulting, Assessments, Benefits, Best Practices, Business Process Re-engineering, Business Requirements, Change Management, call center, ERP, Insurance, Project Manager, Lean

Tags for this Online Resume: Insurance, Life Insurance, Assessments, Benefits, Billing, Call Center, Email, English Language, Human Resources, Lead Generation, sales, business development, inside sales, sales representative, marketing, account executive, account manager

Tags for this Online Resume: Benefits, Compensation, Budgeting, Call Center, Collection, Documentation, HR, Human Resources, Leadership, Performance Management, Safety, Streamlining Processes, AAP / EEO Reporting, Recruiting, Generalist, Manager, Manufacturing, Labor Union Experience, Employee Relations, MBA, sHRBP, Human Resources Business Partner, HRIS, Retention

Summary of Qualifications * Pro-active and results - oriented Manager with broad experience in all aspects of Payroll (Domestic and International), In - House Payroll, Human Resources: HRIS, Recruiting, Benefits Administration, Unions, Customer Service as well as Customer Care (call center) experience.

Tags for this Online Resume: High Net Worth, Inside Sales, Publishing, Sales, Web, Web Technologies, Benefits, Call Center, Business Development, Business Development Manager, business development, account executive, technical sales, account manager, sales representative, inside sales, outside sales, maManager, business development, account executive, technical sales, account manager, sales representative, inside sales, outside sales, mamanager, sales representative, inside sales, outside sales, marketing

Tags for this Online Resume: Benefits, Call Center, Customer Relationship Management, Email, Intel, Microsoft Outlook, Pricing, Account Manager, Microsoft PowerPoint, Referrals, sales, outside sales, business development, inside sales, sales representative, account executive, technical sales

Tags for this Online Resume: Voice, Inventory, Acquisitions, Retail, Benefits, Sales, Account Manager, Billing, Business Development, Business Strategies, customer service, call center, sales

I'm looking in banking Branch Assistant Manager, collections services specialist, call center assistant supervisor, customer services specialist, insurance benefits enrollement services counselor.

Tags for this Online Resume: Scheduling, System Testing, Test, Call Center, Project Management, Project Manager, Customer Service, Benefits, Appraisals, Human Resources

Tags for this Online Resume: Insurance, Billing, Benefits, Program Manager, Root Cause Analysis, Cms, Medicare, Account Manager, Audit, Call Center

Tags for this Online Resume: Asset Management, Benefits, Call Center, Customer Relationship Management, Geographic Information System, Information Technology, Licensing, Management, Program Manager, Project Management Office, Project managment, Client engagement, Vendor managment, Budget / cost forecasting, Contract negotiation

Tags for this Online Resume: Statistics, Accounts Receivable, Receivables, Audit, Call Center, Fraud, Leadership, Management, Reconciliations, Risk Management, management, manager, assistant manager, operations, diverse, priorities, customer service, escalations, development, training, analyzing, statistics, metrics, reporting, performance evaluations, staffing, secure environments, organizational skills, time management, planning, expense reports, benefits, third party administrators, spreadsheets, excel, word processing, Product, sales support, policies and procedures

Tags for this Online Resume: Account Management, Relationship Management, Director Level Call Center, Business Development, New Client Implementations, Airlines, Pharmacy Benefit Managers, Marketing, Data Analysis, Management, Accounting, Distribution, Filing, Inventory, Inventory Control, Advertising, Financial

Tags for this Online Resume: Sales, HR, Human Resources, Management, Problem Solving, Problem Solving Skills, Statutory, Business Development, Benefits, Call Center, business development, account executive, technical sales, marketing, account manager, sales

Clear One Health Plans, Bend • OR 2006 — 2010 Pharmacy Services Technician Followed managed care practices, created member and group utilization reports in EXCEL, submitted new pharmacy benefits to Pharmacy Benefit Manager, maintained and added all new information to pharmacy benefits grid for company wide use, wrote pharmacy benefit section of member handbook, pharmacy call center customer service, data entry, performed prior authorizations for step therapy and non formulary medicBenefit Manager, maintained and added all new information to pharmacy benefits grid for company wide use, wrote pharmacy benefit section of member handbook, pharmacy call center customer service, data entry, performed prior authorizations for step therapy and non formulary medicbenefit section of member handbook, pharmacy call center customer service, data entry, performed prior authorizations for step therapy and non formulary medications.