Some define
good client service as determining the client's wants, and then delivering exactly that and nothing more.
Good client service means ensuring clients understand your policies and procedures, and you make it easy for them to pay your bills.
If good client service equates with hospitality, then I'm not at all surprised that law firms aren't providing it.
Second, retaining associates will
maintain good client service and generate good will, not to mention a better public reputation for the firm.
As the business of law moves towards being a buyer's market, the importance
of good client service will only grow.
He advises on strategic issues for professional services firms, including mergers and firm governance, US / Canada cross-border strategies, practice management, CRM and harnessing electronic communications
for better client service.
«Having data in the cloud empowers firms to deliver
better client services from anywhere their lawyers need to be — now even firms without a full cloud deployment can benefit from secure online access to their documents.»
Jim Calloway: The
phrase better client service has almost become a buzz phrase in our profession right now, but could you tell us briefly about how lawyers can use these digital platforms to improve their service to their clients?
Probably most importantly, I learned the value of
really good client service, and how the relationships you build with customers can help you grow your business and make it a lot more fun.
And while you're right, Jordan, that it's there that the repeat business happens, that doesn't exhaust the field
where better client service would matter.
On today's podcast, Martha Delaney explains common misconceptions many lawyers have about representing low - income clients, identifies barriers to representing clients, talks
about good client service.
By streamlining as much of the bankruptcy - filing process as possible, he hopes to
make good client service, good lawyering, and low fees go hand - in - hand.
The Canadian Bar Association's Access to Justice Committee has developed a new professional development webinar series called,
Better Client Service Series: Good for Clients, Good for Lawyers.
With the help of Clio and other tech tools, Shuaib has built a profitable practice while
providing better client service and creating a better working environment for his employees.
A: if you have a local practice, reach out to your local Bar Association and propose a practical topic, such as Tops Tips on Staying Up To Date (in your field)
for Better Client Service.
The Smith Publicity staff works collaboratively; sharing ideas and exploring multiple approaches to provide the
absolute best client service, outside the box creative solutions, and results.
on How Neuroscience Awareness and Evolutionary Psychology Can Help Lawyers Avoid Claims and Offer Better Client Service
: The
phrase better client service has almost become a buzz phrase in our profession right now, but could you tell us briefly about how lawyers can use these digital platforms to improve their service to their clients?
We will also assist you with an in - kind transfer from an existing precious metals IRA if you're seeking a new relationship with superior online liquidity, multiple storage options, and
better client service.
It is an honor to be a part of Compassionate Care Veterinary Hospital where only the most advanced veterinary medicine is practiced and
the best client service is provided.
They're providing
better client service and better patient care (because your clients are millennials, too!)
Dr. Woods» favorite part of being a general practitioner is the relationships she gets to develop with both her patients and their families, as Dr. Woods is known for her exceptional bedside manner and her commitment to providing
the best client service and patient care available.
We pledge to provide
the best client service at all times.
This opens up time for more valuable work, which drives more revenue into the firm — and
better client service.
Companies find smaller firms provide
better client service, but often lack the means to source them.
So by using a portal you're able to meet their expectations and provide
the best client service possible.
Learning about technology in small bites and then selectively incorporating technology into a law practice is the best way to streamline your law firm and provide
the best client service possible.
In the US, firms such as Barnes & Thornburg have mature programs for client value management and Weinberger says: «Firms have started to recognise that they can deliver
better client service and improve profitability — those things are not mutually exclusive.»
Higher profits,
better client service, and talent retention are all rewards reaped from the seeds of strong culture.
BTI reports that «in their push to resolve and eliminate litigation, clients upend (ed) their roster of litigation law firms» by reassigning work to firms able to provide «faster turnaround times, more innovative approaches,
better client service» and «systematic approaches to settlements, early case assessment and a sense of flexibility in approaching rates and fees.»
In 2017, we will continue to improve our work product and efficiencies, resulting in
better client service.