Key Highlights: • Instrumental in achieving
branch annual audit scores, for 2010 94.5 %, 2011 99 %, 2012 97.6 %.
Not exact matches
Performed
branch audits, prepared
annual operating and capital budgets, and supervised all
branch personnel.
Ensured satisfactory
audit rankings (passed all
annual audits), mitigated operational risk, procured supplies, and managed
Branch records (responsible for all paperwork).
Performed teller cash drawer
audits, consignment item
audits, and
branch mini-
audits in preparation for the
annual external
audit.
• Elevated the
branch's
annual audit based rating from B to AA in one year.
Ensure excellent customer service skills are practiced by all teller staff and members Actively recruited and oversaw training for all new
branch employees Preform pre
audits to ensure ongoing adherence with compliance procedures Received an perfect
audit score for 2012 Maintain monthly
branch efficiency logs Coaches team members on identifying sales opportunities Proactive leads manage motivates and coaches employee Meet with staff regarding
branch security and safety issues Implemented
annual performance review for all
branch staff
RingPower Corporation (Riverview, FL) 02/1997 — 01/2010 Operations & Inside Sales Manager (08/2005 — 01/2010) • Hire, train, and manage sales, administrative, and customer service personnel for seven locations • Responsible for major accounts with
annual income of more than $ 350,000 • Perform equipment
audits, manage inventory, and administer rental contracts and insurance • Monitor
branch transportation costs, accounts receivable, and proper
branch utilization of equipment and attachments • Create and implement an availability status in Dealer Business System (DBS) resulting significant savings • Design and launch «New Account» program for Inside Sales staff resulting in 600 new accounts statewide