QUALIFICATIONS * Senior level Recruiter with 17 + years of experience which includes RPO, corporate and agency environments * Management /
branch operations experience for a high volume staffing firm Familiarity with Employee safety, OSHA and Workers Compensation procedures * Excellent at building relationships and being viewed as a team player not only to peers but to clients and 3rd party providers, as well * Fluent in Engli...
Not exact matches
While the large scale of PNC's
operations mean that your local
branch will give you a standardized level of support, your
experience here probably won't go above and beyond what competing lenders can provide.
While the large scale of PNC's
operations mean that your local
branch will give you a standardized level of support, your
experience here probably won't go above and beyond what competing lenders can provide.
I am a highly skilled Customer Service, Support and
Branch Management professional with substantial
experience in large - scale customer service and banking
operations.
Experienced bank
branch manager with outstanding knowledge regarding various banking
operations.
PROFESSIONAL
EXPERIENCE PNC BANK, Evanston, IL (6/2012 to Present)
Branch Manager • Determine the branch's market share and optimize growth in sales and profits • Develop client relationships by ensuring that relationship managers are performing their work properly • Work closely with bank management and sales teams to determine sales targets • Ascertain that bank staff is aware of sales targets and perform reviews towards these goals • Manage branch operations and motivate staff members to strive and exceed sales goals • Develop forecasts and financial objectives and ensure that staff members are in sync with them • Locate areas for improvement and propose corrective measures • Meet with corporate clients to determine their needs and ensure that they are fulfilled immediately • Address both client and staff issues promptly and ensure that they are resolved • Handle networking and marketing duties to make sure that the bank's revenue and sales goals are met cons
Branch Manager • Determine the
branch's market share and optimize growth in sales and profits • Develop client relationships by ensuring that relationship managers are performing their work properly • Work closely with bank management and sales teams to determine sales targets • Ascertain that bank staff is aware of sales targets and perform reviews towards these goals • Manage branch operations and motivate staff members to strive and exceed sales goals • Develop forecasts and financial objectives and ensure that staff members are in sync with them • Locate areas for improvement and propose corrective measures • Meet with corporate clients to determine their needs and ensure that they are fulfilled immediately • Address both client and staff issues promptly and ensure that they are resolved • Handle networking and marketing duties to make sure that the bank's revenue and sales goals are met cons
branch's market share and optimize growth in sales and profits • Develop client relationships by ensuring that relationship managers are performing their work properly • Work closely with bank management and sales teams to determine sales targets • Ascertain that bank staff is aware of sales targets and perform reviews towards these goals • Manage
branch operations and motivate staff members to strive and exceed sales goals • Develop forecasts and financial objectives and ensure that staff members are in sync with them • Locate areas for improvement and propose corrective measures • Meet with corporate clients to determine their needs and ensure that they are fulfilled immediately • Address both client and staff issues promptly and ensure that they are resolved • Handle networking and marketing duties to make sure that the bank's revenue and sales goals are met cons
branch operations and motivate staff members to strive and exceed sales goals • Develop forecasts and financial objectives and ensure that staff members are in sync with them • Locate areas for improvement and propose corrective measures • Meet with corporate clients to determine their needs and ensure that they are fulfilled immediately • Address both client and staff issues promptly and ensure that they are resolved • Handle networking and marketing duties to make sure that the bank's revenue and sales goals are met constantly
• Seeking a
Branch Manager position with Labor Ready utilizing my business skills and customer service
experience to improve
operations, amplify profitability and increase growth.
Offering extensive
experience in personnel management, and natural leadership abilities to manage the
operations of the
branch successfully.
Bringing hands - on
experience in providing cash services, handling daily
branch operations and implementing protocols.
QUALIFICATIONS SUMMARY • Highly skilled in driving sales and generate revenue for the
branch • Demonstrated ability to foster an outstanding customer
experience and building long - term relationships with clients • Rigorous knowledge of
branch operations & activities • Strong motivational, organizational and leadership skills • Computer proficient specially with Microsoft Office Tools • Excellent cash and expense management track record
Experience includes six
branch sales start - ups with a focus on safety, sales, logistics,
operations, hiring, training, and prospect identification.
Results - oriented sales executive with diverse
experience in business development, customer service,
operations,
branch and sales management primarily in the Waste, Environmental and Business Services sectors.
PROFESSIONAL
EXPERIENCE Hertz Rent A Car / Hertz Corp., Nanuet / Manhattan • NY 2005 — 2011 Location Manager Provided Business Management oversight and daily
operations and planning initiatives for numerous small
branches that exceeded targeted sales (leading the NY zone) with $ 1.2 MM in annual revenue.
PROFESSIONAL
EXPERIENCE Care Medical, Merced • CA 2006 — Present
Branch Manager Provide complete
Branch oversight
operations support and market penetration initiatives for Durable Medical Equipment company.
Summary: * Solution Architect with over 5 year
experience in providing Solution designing, Service Assurance, Service Management Customer Support, and Vendor Management in various capacities from front - end field engineer to handling
branch operations to centralized SPOC for global Telcos.
Professional Duties & Responsibilities Supervised administrative support team ensuring effective and efficient
operations Trained new associates in daily
operations, claim processing, and company policies Oversaw invoicing,
branch claims, liability reports, and company checking account Investigated off site damage reports and provided claim process recommendations Analyzed processes and introduced plan to reduce claims and increase efficiency Directed and oversaw company special events from conception to implementation Managed calendars for Chief
Operations Officer, General Manager, and sales team Provided excellent customer service ensuring client satisfaction and repeat business Maintained customer information database guaranteeing organized client information Opened new client accounts and upgraded existing services Handled marketing duties including advertisements in yellow pages Inventoried company office supplies and replenished as needed Served as first point of contact between company and clients Researched and purchased new multiline phone system for reception team Significant
experience conducting sales and customer service in a retail setting
Self - directed, technology - savvy financial services management professional with broad
experience in
branch operations, compliance, and technology.
Registered Nurse with over 25 years of combined nursing
experience in acute care, long term care, and home care holding entry level positions as well as supervisory positions.Current position includes Clinical Nursing Supervisor in home care overseeing daily
operations of
branch, responsible for triaging all referrals and assignment of clinicians, proficient in reviewing Oasis C documentation in keeping with all regulatory guidelines.
Seeking position as Bank Teller Supervisor with ABC bank that enables utilization of accounting knowledge, management
experience and problem - solving to support safety and security of
branch operations.
Professional
Experience Branch Banking and Trust (BB&T) 7/2003 — Present Certified Senior Teller Supervisor 6/2006 — Present • Managed, trained, and scheduled staff ensuring efficient and professional
operations • Recruited, interviewed, and hired teller employees • Assisted area
operations manager with routine internal audits • Named one of the «Top Three Tellers» in the region • Awarded «Five Years of Dedicated Service» and «Olympian Award» for excellence in customer service, management, and exceptional work ethic
Regional Restaurant Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, supervising the facilitation of food sales, overseeing restaurant
operations and promoting a high - quality, memorable customer dining
experience Participate in all phases of strategic store - level planning with other management professionals, including local staffing, service - related concerns, inventory control, merchandising, sales and revenue projections, and local competition Employ various strategies to manage and reduce food, beverage and labor expenses Supervise all store opening and closing functions, including the acquisition and sale of all equipment, state and county inspections, general contractor relations, hiring and terminations, and financial data transmission Perform continuous assessment of all operational aspects while furnishing oversight and guidance regarding the effective application and execution of critical internal policies and procedures to standardize restaurant offering across markets Meet and exceed customer satisfaction benchmarks while tracking progress versus established
branch and corporate guidelines Identify and utilize talent among team members with focused training efforts, targeted professional hiring, job fair management and the promotion of a performance - based work environment that leverages individual talents for group benefit Provide relevant administration and oversight with respect to all HR - related functions, including payroll and compliance tasks Oversee the management of daily, weekly and monthly food and supply inventories, in addition to alcohol products, while holding responsibility for the development of weekly P&L statements and internal store audit execution Address local management and staff queries and resolve them in an expedited manner, promoting sustained revenue growth through relationship development and the leveraging of both talent and resources at all locations Collaborate and communicate effectively with all store personnel as well as with members of corporate management Execute all marketing and sales strategies while tracking progress versus established internal and external industry benchmarks, focusing on both revenue generation, customer acquisition and brand loyalty development Maintain a strong working knowledge of product and services as well as related industry considerations, including pricing and regulatory trends, service - related issues and local competitor
operations
Claims Management Duties & Responsibilities Utilize efficient workflow organization to improve departmental efficiencies while ensuring effective client response and diligent analysis of claims, with extensive
experience in both commercial and personal lines Provide relevant administration and direction to multi-million dollar staff budgets, quality control, fraud investigations, and complex claims reviews, earning denial authority over high - level claims cases Identify and develop talent among team members with focused training efforts, performance reporting and analyses, and operational efficiency initiatives Deliver continuous assessment of work force, while furnishing oversight and guidance regarding effective service strategies and techniques, loss liability monitoring, and claim litigation assistance Develop and implement the marketing and sales efforts of customer service team while tracking progress versus established internal and external benchmarks, providing disciplinary actions when necessary Construct customer service and claims team through effective staff hiring to aid in efficient
operations and execution, delegating important tasks / assigments to line supervisors while providing
branch - level guidance Aid in strategic planning and capital budgeting based on improving operating efficiency and reducing service - related production losses, collaborating effectively with senior - level management Maintain a strong working knowledge of important industry topics, company programs and policies, and overall regulatory environment, including state - level responsibility for process changes in casualty / PIP Address important client and staff queries, resolving them in an expedited manner Lead through example with consistent work ethic, attitude and professionalism
Professional
Experience Harris Bank Evanston (Evanston, IL) 2000 — 2009 Vice President /
Branch Manager • Managed all aspects of Evanston branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient oper
Branch Manager • Managed all aspects of Evanston
branch including daily operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient oper
branch including daily
operations and personnel • Hired, trained, scheduled, and supervised staff of 10 tellers, personal bankers, and support staff • Created and implemented employee review, development, and recognition programs • Designed and executed education programs focused on banking and service best practices • Oversaw teller line, mortgage, consumer loan, and commercial banking departments • Consistently exceeded financial goals through effective sales, marketing, and management • Awarded Harris Bank Outstanding Sales Award for setting company best in product sales • Delivered excellent customer service resulting in client satisfaction and repeat business • Ensured banking compliance with state, federal, and internal regulations • Conducted audits to maintain responsible, profitable, and efficient
operations