They've been horrible for international upgrades, have the most poorly trained award agents (which wouldn't be so bad if their website displayed all partners), an intentionally
broken award calendar, no first class redemptions, etc..
Not exact matches
Barcelona forward Lionel Messi has claimed the 2012 FIFA Ballon d'Or
award after he netted 91 goals to
break the record for goals scored in a
calendar year.
Unfortunately united.com is
broken, so I couldn't get the
calendars to isolate direct
award space.
Bear in mind that Delta's
award calendar is
broken so don't just assume that if you can not see flights available using the month - long
calendar view that flights aren't available, the best strategy is to search one day at a time.
Now, the only way to do that is to enter dates and destinations and see what the (admittedly
broken) Delta
award booking site presents on its
calendar.