Sentences with phrase «bug report resolution»

Performed fix verification test upon bug report resolution and marked reports for regression as needed.

Not exact matches

Please apply directly to this positing Responsibilities • Provide level 1st & 2nd level technical assistance in analyzing, diagnosing, replicating and troubleshooting customers reported issues to resolution on Microsoft Windows 7 OS • Manage assigned support incidents and maintain up - to - date status in the Numara Ticketing Systems Console - Escalate unresolved issues that require more in - depth knowledge to engineering in a timely manner • Teach new employees on basic computer, Wi - Fi, and cell phone features & functionality • Create reproducible test cases, when necessary, for customer reported issues - Report and submit product defects in the bug tracking system - Create new knowledgebase articles and keep them up - to - date - Provide after business hour support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this positing.

Executed Regression tests, registered problems and followed Bug Reports to complete resolution

Classified and reported bugs, problems, and enhancements to Development Teams and proposed resolution for some items.

Reported numerous bugs of all the severity levels and monitored their resolution status in Quality Center test management tool

Report software bugs using Bugzilla bug tracking system and monitor their resolution status.

Write easy - to - reproduce bug reports and monitor their status until satisfactory resolution.

Investigations and Law Enforcement — Selected Duties & Responsibilities Build and implement investigations programs and security solutions to enable effective organizational administration, threat detection / elimination, conflict / issue resolution, and other critical discovery functions Utilize various technical applications, including cameras, A / V equipment, transmitters, recorders, and bugs, to generate valuable information and isolate parties responsible for criminal and civil malfeasance Create issue and security reports to enable development of new policies and procedures aimed at preventing further wrongdoing and protect valuable resources team Integrate investigative principles into corporate strategic mission, ensuring management and program accountability, proactive prevention of discrimination, case efficiency, and legal analysis Perform security and crime analyses of firm infrastructure against related compliance requirements as well as on - going vulnerability assessments to continuously mitigate risk Develop investigatory standard documents to serve as guide and rules resources to promote fair and legal probes Supervise related departmental staff, including performance plan development and assessment, technical oversight, personnel recruitment and training, staff discipline, and other pertinent functions Work as a member of the corporate incident response team in the execution of all related tasks, including incident response plan development, damage minimization, resource restoration, and firm integrity protection Communicate all issues and user feedback to members of management, law enforcement professionals, and other interested parties, generating situational reports and follow - up recommendations based on investigatory results Maintain a strong working knowledge of all software, hardware, applications, techniques, trends and other critical tools which aid in effective investigation React quickly based upon limited and confidential information, drawing upon extensive police and military experience in tense, complicated situations Collaborate in the preparation of necessary legal documents, including search and arrest warrants Assist management with various other duties as assigned