Sentences with phrase «business performance management system»

Don't just implement KPIs; think about implementation of Balanced Scorecard or a similar business performance management system.

Not exact matches

For example, an ISO 9001 management system can improve the performance of your business through greater management control.

Cascade brings planning, execution, dashboards and people management into one seamless system for better business performance.

Bill is a tenacious leader with extensive experience in Core Business Systems & Processes, Data Warehouse / Business Intelligence practices, Performance Management increases, Customer and Product Profitability growth.

· Manage the Performance Management system for the business, ensuring all employees receive quality appraisals and set meaningful goals

With Practi mobile learning, course authors are able to view real time, data - driven learning analytics and reporting that take them beyond the traditional Learning Management Systems and help them connect training performance to essential business results.

By asking this question to clients about their business problem, we help them also transition from merely putting up a few courses on the Learning Management System just because they have to, to considering performance outcomes.

Governor Cuomo Establishes New NY Education Reform Commission Commission Brings Together Education, Community, and Business Leaders to Recommend Reforms in Student Achievement and Management Efficiency Albany, NY (April 30, 2012) Governor Andrew M. Cuomo today established the New NY Education Reform Commission, bringing together nationally - recognized education, community, and business leaders to recommend reforms to the state's education system in order to improve performance in the classroom so that all of New York's students are fully prepared for their Business Leaders to Recommend Reforms in Student Achievement and Management Efficiency Albany, NY (April 30, 2012) Governor Andrew M. Cuomo today established the New NY Education Reform Commission, bringing together nationally - recognized education, community, and business leaders to recommend reforms to the state's education system in order to improve performance in the classroom so that all of New York's students are fully prepared for their business leaders to recommend reforms to the state's education system in order to improve performance in the classroom so that all of New York's students are fully prepared for their futures.

Christensen, VP, Wind & Site Competence Centre, Vestas Technology R&D Service — optimising turbine performance - Presentation by Phil Jones, President, Vestas Spare Parts & Repair Wind parks economics / modelling - Presentation by Johnny Thomsen, SVP, Business Analysis & Performance Management, Vestas Wind Systems A / S North America — view and comments on the market dperformance - Presentation by Phil Jones, President, Vestas Spare Parts & Repair Wind parks economics / modelling - Presentation by Johnny Thomsen, SVP, Business Analysis & Performance Management, Vestas Wind Systems A / S North America — view and comments on the market dPerformance Management, Vestas Wind Systems A / S North America — view and comments on the market development.

About KMWorld KMWorld (www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance.

As for the policy itself, it must address (1) information security; (2) data governance and classification; (3) access controls and identity management; (4) business continuity and disaster recovery planning and resources; (5) capacity and performance planning; (6) systems operations and availability concerns; (7) systems and network security; (8) systems and network monitoring; (9) systems and application development and quality assurance; (10) physical security and environmental controls; (11) customer data privacy; (12) vendor and third - party service provider management; (13) risk assessment; and (14) incident response.

They are certainly not partnerships, vulnerable to the whims of powerful individual lawyers; they are businesses, whose employees (many of whom are lawyers, but not all) support a defined culture of expectations and performance and adhere strictly to systems and management designed to maximize productivity and minimize waste.

In many large organisations, it seems that the business systems, keenly supported by back - office functions like finance, human resources, the monitoring of key performance indicators and information technology are the de facto management and sometimes the enemy of the brightest employees.

Tags for this Online Resume: Alignment of Business and IT Missions & Strategies, Analytics, Application Development, Asset Management, Asset Valuations, Best Practices, Big Data, Business Development, Business Intelligence, Business Process Reengineering, BPR, Business Strategy, Change Management, Cloud Computing, Consultative Sales, Consulting, Cross-Functional Team Leadership, Customer Relationship Management, CRM, Due Diligence, Enterprise Application Integration, EAI, Enterprise Architecture, Enterprise Resource Planning, ERP, Enterprise Software, Financial Analysis, Forecasting, IT Service Management, ITSM, IT Strategy, Investment Analysis, Investment Strategy, Key Performance Indicators, KPI, Knowledge Management, Managed Service Provider, MSP, Mergers and Acquisitions, M&A, Operations, Operational Efficiency, Operational Excellence, Operations Management, Organizational Development, Portfolio Management, Private Equity, Profit and Loss, P&L, Program Management, Project Management, Regulatory Compliance, ROI, Sales, Salesforce, Sales Management, Security - Oriented Architecture, SOA, Staff Development, Staff Management, Supply Chain, Systems Integration, Training and Development, Training Delivery, Account Management, Client Management, Client Relations, Client Relationship Management, Crisis Communications, Crisis Intervention, Crisis Management, IaaS, Key Account Management, Major Account Management, National Account Management, PaaS, Public Speaking, Risk Assessment, Risk Management, Risk Mitigation, SaaS, Solutions Selling, Strategic Business Planning, Strategic Communications, Strategic Partnerships, Strategic Planning

Tags for this Online Resume: Business Development, Development Activities, Recruiting, Management, National Security, Project Leader, System Implementation, Change Management, Talent Management, Performance Management, Workforce Planning, Training and Development, HR Analytics, Human Capital Management, Organizational Development

Speaking with Hays, Charmi Patel, Associate Professor in International Human Resource Management at Henley Business School, told us that «there has been a massive change from traditional performance appraisal systems to new strategic performance managemeManagement at Henley Business School, told us that «there has been a massive change from traditional performance appraisal systems to new strategic performance managementmanagement.»

General Job description: Operations director improves organization performance by enhancing business operation systems, organizational procedures, flow of information inside and outside company, management strategy / planning and business process.

Some of the areas these experts get involved with are customer intelligence, system solutions, performance management, business intelligence, security intelligence, and risk management.

Proven business management and marketing systems to structure your services, attract new clients, and develop a reputation as a performance - based provider of career management services.

Management Accountant Lightstream Resources, Las Vegas, NV 2/2005 — 7/2010 • Analyzed business performances and provided recommendations on methods to prevent problems • Prepared financial data and statements such as profit and loss accounts, budgets and cash flows • Ascertained that company spending was in line with approved budgets • Recommended cost saving activities and effective strategies to improve business value • Ascertained compliance of the company's systems with established procedures and financial regulations

Training: 2011: SYS 101 Fundamentals of Systems Planning, Research, Development and Engineering (35 CLPs); SYS 202 Intermediate Systems Planning, Research, Development and Engineering (30 CLPs); CLM 003 Overview of Acquisition Ethics (2 CLPs); CLM 039 Foundations of Government Property (1.5 CLPs); CLM 047 Fiscal and Physical Accountability and Management of DoD Equipment (2 CLPs) 2010: Strategic Planning and Performance Measurement (24 CPEs); From Tactical to Strategic Thinking (24 CPEs); Critical Thinking for Problem Solving (24 CPEs) 2009: The Legislative Process: Working with Congress (8 CPEs); Appropriations Law in the Defense Environment (16 CPEs); Federal Financial Management Overview (24 CPEs); 2009 Business Manager's Conference (16 hrs); Leading People Senior Executive Seminar (24 CPEs)

Hardborcourt Learning, Pittsburg PA 1999 - 2000 Land & Animal Conservation Management and Conservation Law Honors Scaffolding Training Institute, Houston TX: 1993 Erection & Safety of Tube & Knuckle │ Welded Frame & System Scaffolding │ Job Setup & Time / Cost Calculations │ Scaffolding Load Calculations │ Lifting Rig Erection & Load Calculations OSHA 500 Journeyman Carpenter: Scaffold 40 │ ECEL Scaffold Card │ OSHA 10 & 30 │ Fall Protection 1993 Carpenters Apprenticeship Program 1992 - 1993 Marlite Management Center, Kent State Branch, New Phila, OH 1989 - 1990 Business Management Basic's │ Construction Superintendant │ People Skills / Human Performance Job Set - Up / Safety │ Job Quotes / Time Management │ Blue Print Reading

As a United States Active Air Force NCO, demonstrating excellent business acumen, able to administer dependable and strategic budgetary performance planning, directing, consulting, and managing all facets of administrative resource management of Government Travel Card and Defense Travel System and assist in the oversight of the Government P - Card to successfully achieve targeted organizational goals.

Core Competencies HR & Business Management • Recruitment & Talent Acquisition • Performance Management • Program Coordination • Staff Training & Development • Technical Support • Systems Design & Implementation • Accounting

AREAS OF EXPERTISE * Large IT Org Management * Budget Prep & Implementation * Satellite Technologies * Financial Analysis & Performance * Proposal Development & Execution * Cloud / WAN Technologies * Cyber Security Implementation * Complex Network Design * VSAT System / Network Solutions * Large Program Acquisition EXECUTIVE PERFORMANCE BENCHMARKS * Consistent demonstration of new business acquisitions throughout caPerformance * Proposal Development & Execution * Cloud / WAN Technologies * Cyber Security Implementation * Complex Network Design * VSAT System / Network Solutions * Large Program Acquisition EXECUTIVE PERFORMANCE BENCHMARKS * Consistent demonstration of new business acquisitions throughout caPERFORMANCE BENCHMARKS * Consistent demonstration of new business acquisitions throughout career * S...

MAJOR AREAS OF PERFORMANCE Project Management / Business Development / Corporate Regulation / Operations & Sustainment Accommodation Procurement / Foreign Military Sales / Systems Engineering / Requirements (DOORS)-LSB-...] Continue Reading →

An established project manager with proven experience integrating technology and business operations, including leveraging hands - on IT project management expertise to maximize system performance and operations efficiency.

HIGHLIGHTS OF QUALIFICATIONS: Accomplished Program Manager / Business Manager and Call Center Management Professional offering over 20 years of successful performance, proven proficiency and accomplishments in: * Senior Benefits Advisement / Consulting - Arizona State Retirement System * Healthcare / (Medicare / Medicaid) Supervisory Experience and general back ground of Appeals & Grievances - US Health Dept. * Project & Busine...

Accomplishments * Directed enterprise programs for successful business transformation and systems integration for multiple Fortune 200 companies acting as single point of contact for business process optimization and delivery of technology solutions for improved decision support, risk management, compliance, performance and client reporting for fastest growing asset management firm in US.

Tags for this Online Resume: Instructional Design, Business Analyst, Technical Writer, Leadership, Performance Consultant, Consultant, System Design, ISD, Program Manager, Health, Safety, Environment, HSE, Instructional Systems Design, Manager, Project Manager, Team Lead, Documentation Coordinating, Curriculum Development, Editing, Adobe Captivate 9, Articulate, Storyline, MicroSoft Office Suite, Visio, LMS, LCMS, Houston, TX, 77035, remote, Instructional Systems Design Manager, eLearning, Mentoring, Budgeting, Adult Learning, Innovative Learning Strategies, Consulting, Strategic Planning, Training, Development, Team Leadership, Team Development, Design Consistent Training Experiences, Process Improvement, ADDIE, Hands - On Application Based Training, Curriculum Design, Learning Management Systems, Visual Oral / Design Courses, Virtual In - Personal Training, Instructional Design Projects, Performance Management, Client Relations, Needs Assessment, Blended Learning Experiences, Customer Service, Training Industry Trends, Metrics Design, Documentation, Target Audience Learning, Web - Based Applications, Team Oriented Environment

SUMMARY OF QUALIFICATIONS Effective and experienced Distribution Operations and Logistics professional with over 25 years of proven results in driving successful warehouse KPIs performance and with expertise in the following areas: * Supply Chain Management * Warehouse and Distribution processes * Warehouse Systems * Business Analysis and Metric Design * Ability to succeed and meet deadlines in a high pressure fast - paced en...

Dispensary / Budtender / Trimmer: Dispensary Management Retail Operations Sales & Marketing Product Merchandising Packaging Solutions Customer Service Staff Supervision Training & Team Building Business Development Ordering & Purchasing Budgeting & Cost Control Inventory Management Planning & Scheduling Performance Tracking Delivery Services Cannabis Collectives Medical Marijuana Patient Caregiving Laws & Regulations Sativa, Indica & Hybrid Strain - Specific Knowledge Flavors & Aromas Medicinal Effects Edibles & Beverages Concentrates & Extracts Cannabidiol (CBD) THC & Terpenes Pipes & Dab Rigs Vaporizers & Pens Harvesting & Curing Wet & Dry Trimming Proper Storage Techniques Laws & Regulations Records & Documentation Seed - To - Sale Software POS Sales Systems

Tags for this Online Resume: agile, lean, strategy, quality, performance, leadership, agency, operations, process, continuous improvement, solution, technical, enterprise architecture, web development, e-commerce, creative, database design, application architecture, TCP / IP Networking, SQL, Windows Server, Web Services, account management, high - availability systems, business management, team builder, organizational leader

Executive or architect position in IT which can utlize my Onshore / offshore management skills, and system integration (EAI) and business process / performance management technology experiences.

Tags for this Online Resume: Program Management, Project Management, Business Transformation, Offshoring, IT Management, Account Management, Business Process, Business Analysis, Contract Negotiations, Contract Compliance, Managed Services, Nearshore, Vendor Managment, Staff Hiring, IT Strategy, Telecommunications, Consulting, Financial Industry, Insurance Industry, Manufacturing, Distribution, State GOvernment, SDLC, System Development, ERP Customization, Service Management Software, Asset Managment Software, System Development Methodologies, Team Building, Time, Staff Augmentation, Fixed Bid Projects, Outsourcing, Service Delivery, Business Intelligence, Database Technology, Networks, Telecommunications Auditing, Telecommunications Billing, Business Development, Cloud Computing, Performance Testing, Load Testing, Failover Testing, Contingency Planning, Disater Recovery, Budgeting, Sales Targets, IT Enabled Business Transformation, RFP, RFI, SOW, Call Accounting, Chargebacks, Call Collection, Cobol, IMS DB / DC, VSAM, DB2, Business Transformation Lead

Tags for this Online Resume: Problem Solver, Process Improvement, Loss Mitigation, Change Management, Quality Control, SDLC methodigies, Strong written and verbal skills, Systems Analyst, Business Analyst, Audits, Benifit Analyst, Risk Management, Internal Controls, Scheduling, QC / QA, Strategic Planning, Team Leadership / Motivation, Training / Development, QA Testing, Policy Development, Talent Management, Employee Engagement, Negotiations Policy Development, Performance Management, Needs Assessment, Customer Service, Project Management, Techincal Writing, Business Control Testing, QA / Control Management

Areas of Expertise: * Analysis and Design * SAP Solution Manager * SAP Workforce Performance Manager * Technical Documentation (Business and Functional Requirements, Test Cases, User Stories, Business Process Analysis * Quality and Audit * Meeting Facilitation * Management of Employees / Teams * Requirements elicitation * System Conversions

Tags for this Online Resume: Banking, Six Sigma, Mergers and Acquisition, Change Management, Project / Program Management, Outsourcing, Technology Delivery, System Integration, HR Conversion, Functional Design, Gap Analysis, Business Requirements Gathering, Project Planning and Estimation, Test Planning, Technology Implementation, Resource Management, Issue Management, Metrics Management, Financial Management, Risk Management, Quality Management, DreamWeaver, Fireworks, Adobe Photoshop, RealProducer, Java, Javascript, Visual Basic, XML, SAS, Perl, HTML, DHTML, Assembly, Pascal, Chinese, Mandarin, Cantonese, French, Japanese, Performance Management Reporting, Financial Services, C, Microsoft Office, Microsoft FrontPage

Business planning Contracting Inventory management Information systems Customer relations Performance evaluation

Strategic HR Consulting & Management • Employee Relations • Contract Negotiations Organizational Development • Recruitment & Retention / Onboarding • Training & Development Policy & Procedure Development • Performance Management • Health & Safety Management Change Management • Program Development • HR & Business Systems / HRIS • Diversity Planning

Business & Administrative Communication 3.0 Semester Hrs; Leadership and Management I, 2.0 Semester Hrs.; Managerial Communication I, 2.0 Semester Hrs.; Staff Development Trainer, 1 Semester Hrs.; Management Decision Making, 3.0 Semester Hrs.; Performance Management, 3.0 Semester Hrs.; Organization Behavior, 3.0 Semester Hrs.; Microsoft Office, 3.0 Semester Hrs.; Business Ethics, 3.0 Semester Hrs.; Information Systems & Computer Applications, 3.0 Semester Hrs.; Adults in Transition, 3.0 Semester Hrs.; Managing Human Resources, 3.0 Semester Hrs.

Core Competencies Strategic HR Consulting & Management • Employee Relations • Contract Negotiations Organizational Development • Recruitment & Retention / Onboarding • Training & Development • Policy & Procedure Development • Performance Management • Counseling • Reporting • Change Management • Program Development • HR & Business Systems • Diversity Planning • Negotiations

Core Competencies Strategic HR Consulting & Management • Budgeting • Employee Relations • Contract Negotiations Organizational Development • Recruitment & Retention / Onboarding • Training & Development • Policy & Procedure Development • Performance Management • Payroll Management • Vendor Relations • Reporting Change Management • Program Development • HR & Business Systems / HRIS • Diversity Planning • Negotiations

Tags for this Online Resume: Inventory, P&L, Quality, Retail, Risk Analysis, Customer Service, Management, Employee Relations, Benefit Administration, Conflict Resolution, Employee Retention, HR Business Partner, HR Policies & Procedures Interpretation and Enforcement, Performance Management, Personnel Records, Process Reengineering, Recruiting, Rewards & Recognition, Succession Planning, Training & Development, Vendor Management, Workforce Planning, E-recruit, Applicant Tracking Systems, AS 400, Ultipro Software HRIS / Payroll systems, Microsoft OfficeSystems, AS 400, Ultipro Software HRIS / Payroll systems, Microsoft Officesystems, Microsoft Office Office

Areas of Expertise & Technical Skills Compliance Standards Coaching Change Management Human Factor Procedures Procedure Program Management Integrated Procedure System Human Performance Tools Process Mapping & Gap Analysis Process Improvement Professional Summary Professional Experience & Achievements We Energies, Milwaukee, WI Manager Business Process & Performance Improvement 02/2013 - Present Implemented Human Factors proc...

Tags for this Online Resume: Project Management, Construction Management, Business Development, Presentation Strategy, Program Management Office, Policy and Procedure Development, Operations Refinement, Capital Improvement Programs (C - I - P), Aricitect and Engineering Management, Project Controls Management, Organization Leadership, Alternative Delivery Methods, Public - Private - Partnership Initiatives (3PI), Airport Programs, Terminal Buildings, Rent - A-Car Facilities, C - I - P, Leadership, Strategy, Capital Improvement Projects, Leadership Strategy, Operations Leadership, Estimating, Policy, Professional Presentations, Public - Private - Initives (3PI), Scope Definitions, Scheduling, Administering, Initiating, Planning, Execution, Controlling, Closing, Human Resources, Communications, Risk Assessments, Risk Analyses, Response Plan, Project Plan, Program Plan, Submittals, Quality Control, Quality Analysis, Manage Team, Performance Reporting, Performance Analyses, Terminal Building, Landside Developments, Airfield Improvements, Communication Systems, Safety, Security, Transportation Systems, Infrastructure, Land Acquisition, Logistics, Operations, Integration, Team Building, Light Rail Transit, Intermodal, Facilities, Consolidated, Rail Systems, Ports, Land Facilities, Condensation, Contracts, Milestones, Coordination, Meetings, Performance, Matrix, Change, Management, Change Process, Change Management, Change Estimate, Negotiation, Controls, Corporate, Divisions, Analysis, Highways, Roads, Bridges, Proposals, Review, Presentation, Options, Alternatives, Right - Of - Way, Rail, Transit, Bus, High - Speed - Rail, Light - Rail, Intermodal - Facilities, Consolidated - Facilities, Maintenance - Facilities, Scope, BS, BBA, Building Development, MBA, Engineering Management, Transit Systems, Community Facilities

Director of Human Resources / HR Consultant — Professional Duties & Responsibilities Oversee the planning, direction, and management of all HR - related activities including staff recruiting, candidate tracking, personnel screening and testing, and hiring processes in accordance with Affirmative Action and Equal Opportunity Employment regulations Support senior management to develop and maintain personnel policy and ensure compliance with all standards, authoring and implementing new policies and procedures as needed along with creating HR procedure manual Serve as lead analyst for compensation reviews, performance and pay - scale benchmarking, market studies, and salary structure decisions, also creating organizational / staff planning charts for all departments and all positions Create and deliver firm - wide staff new - hire orientation, training and development programs, and performance evaluations utilizing a competency - based appraisal system which leads to focused training and development programs based on common and individual areas of performance deficiency Manage all aspects of workers compensation and unemployment claims on behalf of employer, attending hearings and participating actively in all related meetings Hold responsibility for all benefit negotiations, administration, and plan reviews, promoting compliance with and effective execution of IRS / DOL regulations, ERISA, HIPPA, and all audit - related processes Implement and sustain safety programs while performing regular safety - policy trend analyses to identify critical issues, developing corrective action plans to ensure compliance with applicable safety, health, and environmental regulations including OSHA and other applicable laws Consult with management regarding employee - and labor - related issues to resolve conflicts in a professional manner, conducting grievance hearings and negotiation agreements with worker representatives within the provisions of any applicable contract Provide relevant guidance and administration to the development of human resources site on firm intranet, housing online - employment forms, manager resources, job postings, and HR - related forms and documents Develop valuable staff relationships to improve workplace morale as well as maintain positive business relationships with all related brokers and vendors

Professional Experience Grant Thornton, LLP (Alexandria, VA) 2008 — Present Manager • Delivered business advisory services to the Transportation Security Administration • Designed custom web - based data collection and business intelligence reporting systems • Utilized MicroStrategy technology in support of TSA performance review systems • Developed product strategy, timelines, system requirements, workflows, and process maps • Set project priorities with TSA leadership and delegated responsibilities to consulting team • Supported agile software development with recurring product release every 8 - 10 weeks • Delivered smooth product implementation through staff training and education • Served as liaison between TSA leadership, stakeholders, and technical personnel • Ensured that products met company data management needs and exceeded expectations

Customer Service Supervisor Duties & Responsibilities Create training / development plans for staff and service team members, providing on - going performance feedback Provide continuous assessment of service associates, while furnishing oversight and guidance regarding effective issue resolution and customer management techniques Interact with customers in a professional manner to improve the client experience Perform need - based client assessment to provide effective solution Generate referrals and consistent repeat business through effective service Maintain a strong working knowledge of the product and respective marketplace Address client queries and resolve customer issues in an expedited manner Act as a liaison between clients and other staff members and departments Manage phone systems, and direct incoming calls to their appropriate channels Provide on - site support to other staff and coordinate all daily business efforts Assist managements with various duties as assigned

The Chasm Group, LLC and Chasm Institute, LLC (San Bruno, CA) 1997 — 2008 Business Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report geBusiness Operations Manager • Managed all daily operational tasks for leading multi-million dollar high - tech market strategy consultancy, while providing executive administration to C - level executives and venture capital partners • Developed and managed the firm's annual budget, proposing and implementing expense cuts, producing monthly reports and financial statements, and coordinating with CPA firm for accurate and timely filings • Oversaw all client relationship management efforts while cultivating new business efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report gebusiness efforts from concept to implementation, providing high - quality service in sales efforts while utilizing new lead tracking system • Negotiated and managed all contracts, stock grants, and financing arrangements, working closely with outside counsel to draft legal documents and resolve LLC - and proprietary - related issues • Led three office space build - outs and two office relocations, managing all aspects of each process under aggressive timeline and budget expectations • Reduced firm telecom expenses by 22 % by streamlining IT objectives, including migration to VOIP phone system, software / hardware purchases, domain renewals, and outsourced technical support • Directed all phases of staff recruitment while creating and implementing all HR policies and programs, including comprehensive employee benefits plans • Supervised multiple administrative staff members, conducted performance appraisals and wage / salary surveys in comparison to incentive program guidelines, and maintained HR files in accordance with legal mandates • Produced all out - going client invoices in an accurate and timely fashion to increase, cash flow and reduce aging receivables, providing consistent attention to overhead costs and vendor arrangements • Administered all company insurance policies, including E&O, general liability, bonds, partner life and disability, conducting annual benefits reviews and employee / company insurance audits • Obtained necessary certificates for consulting contracts while processing federal, state, and local business reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report gebusiness reporting requirements to maintain licenses and incorporation status • Directed all marketing efforts and oversaw logistical aspects of national educational workshop series, utilizing sponsorship arrangements to offset production costs • Transformed «brochure» website into a dynamic tool to better illustrate company opportunities through relevant case studies, as well as maintaining all other promotional media, including press kits and video Association of California School Administrators (Burlingame, CA) 1993 — 1997 Issues and Planning Committee Coordinator • Executed all phases of event planning and implementation for a membership - driven organization including 23 state committees, 5 task forces, 6 strategic planning conferences, and a conference of 1,500 attendees • Focused on facility evaluations, bid requests, site visits, contract negotiations, and all pre - and post-conference planning processes • Produced statistical and financial reports, including budget projections and cost monitoring for developmental training efforts • Oversaw all participant - level responsibilities, including inquiries, eligibility, registration, correspondence, and billing statements • Managed all legal professional standards calls for Northern California regions, including the processing of attorney authorizations, the preparation of legal assistance letters, and liens on cause of action • Served as second point of contact for computer inquiries and troubleshooting efforts as well as provided back - up executive administrative support for Executive Director, Committee Chairs, and the State Superintendent of Public Instruction • Held responsibility for software installation and hardware configuration while performing weekly AS / 400 backup and report generation