Needing the insights, which B2B
buyer ethnography can provide, on decoding the actual real world experiences of buyers.
The power of B2B
buyer ethnography is to help us understand not only how behavior has changed but to understanding the important meanings associated with changed behaviors.
What examples do you have in mind when referring to
the buyer ethnography, Tony?
When I speak of b2b
buyer ethnography, I refer to observation and techniques in their truest sense — field ethnographic work.
Not exact matches
It is apt to note that the social sciences of
ethnography and anthropology must become more foundational to
buyer personas due to the order of magnitude shift we are seeing in social behaviors, interactions, and goals related to the social age.
It is worth reiterating that
buyer persona research, since its origins, is meant to be coupled with social science research methods of anthropology and
ethnography.
Using the research discipline of
ethnography to understand the situations confronting
buyers today.
Qualitative as well as contextual inquiry based methods common to
ethnography and anthropology are best suited to get at the unarticulated goal choices of
buyers.