Sentences with phrase «call center agents handling»

Promoted to Provider Relations Supervisor * Managed customer services team of call center agents handling calls from Medicare, Medicaid, and commercial customers * expanded staff from 3 to 16 positions * Created work tools using Excel and Access used by entire staff

Not exact matches

In fact, Discover's call center agents have even been empowered to remove some service fees and renegotiate payment schedules while helping students learn to handle cash effectively.

The INTAKE ACADEMY ™, LLC, offers strategies and training for intake specialists, lawyers, paralegals, call center agents, receptionists and business owners to grow their firm by converting more callers to qualified cases, rapidly qualify good cases and transform unqualified prospects to advocates for your firm, whether you're able to handle their case or not.

Call Center Resume A call center agent's job is centered heavily on handling customer service and customer relatiCall Center Resume A call center agent's job is centered heavily on handling customer service and customer relaCenter Resume A call center agent's job is centered heavily on handling customer service and customer relaticall center agent's job is centered heavily on handling customer service and customer relacenter agent's job is centered heavily on handling customer service and customer relations.

The major duty of a call center agent is the handling of incoming telephone calls.

Handling incoming calls within a call center environment, emails and paper correspondence from customers, agents and field office associates requesting information or service; providing that information once identity is established and taking steps to provide or coordinate service

Often the front - line worker that receives phone calls that are both incoming and outgoing, call - center agents must handle a variety of matters relating to customer service.

Lead front - line call center agents, lead customer service agents and supervisors handling inbound calls while working in a Virtual Call Center, which includes responsibilities for sales, service and customer retention throughout the company; have hired, trained, coached, mentored and monitored agents and supervisors for success in sales and customer service; have conducted semi-annual performance evaluations in addition tcall center agents, lead customer service agents and supervisors handling inbound calls while working in a Virtual Call Center, which includes responsibilities for sales, service and customer retention throughout the company; have hired, trained, coached, mentored and monitored agents and supervisors for success in sales and customer service; have conducted semi-annual performance evaluations in additioncenter agents, lead customer service agents and supervisors handling inbound calls while working in a Virtual Call Center, which includes responsibilities for sales, service and customer retention throughout the company; have hired, trained, coached, mentored and monitored agents and supervisors for success in sales and customer service; have conducted semi-annual performance evaluations in addition tCall Center, which includes responsibilities for sales, service and customer retention throughout the company; have hired, trained, coached, mentored and monitored agents and supervisors for success in sales and customer service; have conducted semi-annual performance evaluations in additionCenter, which includes responsibilities for sales, service and customer retention throughout the company; have hired, trained, coached, mentored and monitored agents and supervisors for success in sales and customer service; have conducted semi-annual performance evaluations in addition to...